Administration/Central Booking Office (CBO) Supervisor-Radiology
About the role
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
This is a permanent, full time position.
The shift pattern for this position is 8:30am-5pm Monday to Friday.
As an Administration Supervisor, you will play a pivotal role in supporting the clinical service by supervising administrative systems, processes, and staff training across the Radiology Department.
Your Responsibilities Will Include
- Leading and developing administrative and secretarial staff to maintain high standards of service delivery.
- Implementing robust training programs and conducting regular assessments.
- Overseeing patient appointment scheduling, waiting list management, and ensuring compliance with National Imaging waiting time guarantees.
- Managing staff rotas, annual leave approvals, and absence monitoring.
- Reviewing and improving administrative systems and procedures to meet service demands.
- Acting as a key point of contact for resolving administrative issues.
About You We are looking for a candidate with the following:
Essential
- Educated to HNC/NVQ Level 4 or equivalent experience.
- At least 3 years’ experience in a similar role, ideally within the health service.
- Strong organisational skills with the ability to prioritise and work under pressure.
- Proven ability to develop and lead a team in a multidisciplinary environment.
- Excellent communication and interpersonal skills.
Desirable
- Proficiency in IT systems (e.g., CRIS, PAS, Microsoft Office) and advanced typing skills.
- Knowledge of Imaging procedures and regulations
Informal contact: Annette Reilly, Admin Manager, 0141 452 3618, Annette.Reilly@nhs.scot
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.
Failure to comply with this requirement may result in your application being withdrawn from the application process.
For application portal/log-in issues, please contact Jobtrain support hub in the first instance.
About NHS Ayrshire & Arran
We pride ourselves on improving health and providing a comprehensive range of high quality, safe, effective and person-centred health services.
Our values - Caring, Safe, Respectful
Welcome to the official NHS Ayrshire & Arran LinkedIn page. This account will keep you updated on health matters and bring you trusted information and advice.
Please note this is a moderated information site and is not a public forum.
This site is moderated Monday to Friday between the hours of 9am and 5pm (excluding public holidays). It is monitored periodically out of office hours.
We do not remove comments for being critical of NHS Ayrshire & Arran, as your opinions are important and we can learn from them. However, we may remove comments or posts if they contain vulgar or offensive language, personal attacks of any kind; offensive comments that target or disparage any ethnic, racial or religious group; breach privacy; or spread inaccurate or dangerous information.
Further to this, we also reserve the right to delete any comments that:
· are spam or include links to other sites;
· are clearly off topic;
· advocate illegal activity;
· promote particular services, products or political organisations;
· infringe on copyrights or trademarks;
· use personally identifiable medical information (We recommend you do not share any of your medical information on our Social Media pages); or
· contain case-specific and other confidential information.
Where a person has continued to post inappropriate comments, we reserve the right to block that user from posting on our accounts.
Disclaimer
NHS Ayrshire & Arran does not take any responsibility for people making contact with members who are followers of this page. It is up to the individual to control their own privacy settings and who can view their profile. Please note that other than our official posts, any comments expressed on the site do not reflect the opinions and position of NHS Ayrshire & Arran or its
Administration/Central Booking Office (CBO) Supervisor-Radiology
About the role
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
This is a permanent, full time position.
The shift pattern for this position is 8:30am-5pm Monday to Friday.
As an Administration Supervisor, you will play a pivotal role in supporting the clinical service by supervising administrative systems, processes, and staff training across the Radiology Department.
Your Responsibilities Will Include
- Leading and developing administrative and secretarial staff to maintain high standards of service delivery.
- Implementing robust training programs and conducting regular assessments.
- Overseeing patient appointment scheduling, waiting list management, and ensuring compliance with National Imaging waiting time guarantees.
- Managing staff rotas, annual leave approvals, and absence monitoring.
- Reviewing and improving administrative systems and procedures to meet service demands.
- Acting as a key point of contact for resolving administrative issues.
About You We are looking for a candidate with the following:
Essential
- Educated to HNC/NVQ Level 4 or equivalent experience.
- At least 3 years’ experience in a similar role, ideally within the health service.
- Strong organisational skills with the ability to prioritise and work under pressure.
- Proven ability to develop and lead a team in a multidisciplinary environment.
- Excellent communication and interpersonal skills.
Desirable
- Proficiency in IT systems (e.g., CRIS, PAS, Microsoft Office) and advanced typing skills.
- Knowledge of Imaging procedures and regulations
Informal contact: Annette Reilly, Admin Manager, 0141 452 3618, Annette.Reilly@nhs.scot
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.
Failure to comply with this requirement may result in your application being withdrawn from the application process.
For application portal/log-in issues, please contact Jobtrain support hub in the first instance.
About NHS Ayrshire & Arran
We pride ourselves on improving health and providing a comprehensive range of high quality, safe, effective and person-centred health services.
Our values - Caring, Safe, Respectful
Welcome to the official NHS Ayrshire & Arran LinkedIn page. This account will keep you updated on health matters and bring you trusted information and advice.
Please note this is a moderated information site and is not a public forum.
This site is moderated Monday to Friday between the hours of 9am and 5pm (excluding public holidays). It is monitored periodically out of office hours.
We do not remove comments for being critical of NHS Ayrshire & Arran, as your opinions are important and we can learn from them. However, we may remove comments or posts if they contain vulgar or offensive language, personal attacks of any kind; offensive comments that target or disparage any ethnic, racial or religious group; breach privacy; or spread inaccurate or dangerous information.
Further to this, we also reserve the right to delete any comments that:
· are spam or include links to other sites;
· are clearly off topic;
· advocate illegal activity;
· promote particular services, products or political organisations;
· infringe on copyrights or trademarks;
· use personally identifiable medical information (We recommend you do not share any of your medical information on our Social Media pages); or
· contain case-specific and other confidential information.
Where a person has continued to post inappropriate comments, we reserve the right to block that user from posting on our accounts.
Disclaimer
NHS Ayrshire & Arran does not take any responsibility for people making contact with members who are followers of this page. It is up to the individual to control their own privacy settings and who can view their profile. Please note that other than our official posts, any comments expressed on the site do not reflect the opinions and position of NHS Ayrshire & Arran or its