About Symcor

Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. If you need accommodation for the interview process, just let us know!

#youbelonghere

For more information, visit www.symcor.ca

The Opportunity:
The Project Manager 1 is responsible for managing assigned Change Requests (CRs) and low to medium complexity projects, both IT and non-IT, for COR.IQ. These may be internal or client-facing. You’ll oversee multiple CRs and projects simultaneously, ensuring scope, budget, timelines, and resources stay aligned with approved plans. You’ll document and escalate variances, propose corrective actions, and work with teams to identify and manage risks and issues, escalating unresolved items to senior leadership. You’ll also lead the change request estimation process to ensure responses are delivered within SLA.

This is a hybrid role with flexible onsite expectations, typically 1 to 2 days per week. New employees are expected to be onsite 2 to 3 times a week during their first three months to support onboarding and collaboration. #LI-Hybrid

About The Role:

• Manage CRs and low/medium complexity projects, ensuring delivery on time, on budget, and within scope.
• Keep stakeholders informed through formal and informal communication channels.
• Prepare documentation such as Statements of Work, estimates, and requirements analysis.
• Lead the response process for CRs under $50K, ensuring delivery to clients within SLA (7 business days).
• Facilitate and participate in team meetings to share progress, risks, issues, and assignments.
• Ensure project-level reporting aligns with Symcor standards, including weekly Project Status Reports (PSRs), steering committee updates, and executive reporting.
• Review and forecast resource assignments and project demand.
• Identify major variances, propose solutions, and recommend actions.
• Maintain and adjust the project resource plan to meet timelines and budget.
• Collaborate with Front Office Technical Consultants to ensure due diligence aligns with business objectives.
• Support requirements gathering, notional timeline creation, and estimate development.

What You Need to Succeed:
Education:

• College diploma or undergraduate university degree in a related discipline or a combination of experience, education and/or training deemed to be equivalent.
• PMP or working towards PMP certification

Experience:

• Minimum of 3 years of Project Management experience following a structured project management methodology.

Skill requirements:

• Working knowledge of PMI’s project management approach and completion of an introductory course.
• Understanding of the Software Development Life Cycle (SDLC).
• Strong communication skills across all levels of the organization, including client-facing interactions.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with project management tools (e.g., MS Project, JIRA, Confluence).
• Strong analytical and problem-solving skills.
• Attention to detail and commitment to quality.
• Ability to collaborate effectively and influence without authority.

What’s In It For You

At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect and strengthen their brands. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans and a commitment to your overall health and well-being through our myWell-being program.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Opportunities to do challenging work and progressively take on greater accountabilities for growth.
• We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You®, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.

Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.