Transcripteur·trice administratif·ve/Administrative Transcriptionist (Laval, QC Canada)
About the role
Company ClaimsPro LP
Transcripteur·trice administratif·ve/Administrative Transcriptionist (Laval, QC Canada)
Transcripteur·trice administratif·ve Assurances Résumé du poste Sous l’autorité de la direction ou du responsable des dossiers, la personne titulaire du poste est responsable de la transcription fidèle et structurée de fichiers audio en anglais (déclarations d’assurés, notes d’experts en sinistre, rapports d’enquête, entretiens téléphoniques) en documents écrits clairs, précis et conformes aux normes du cabinet. Le poste pourra être occupé en télétravail.
Responsabilités principales
- Transcrire avec exactitude les déclarations enregistrées et les notes audio des experts en sinistre
- Réviser, corriger et mettre en page les documents selon les standards internes
- Assurer la qualité linguistique (orthographe, syntaxe, terminologie d’assurance)
- Respecter les délais de traitement des dossiers
- Maintenir la confidentialité des renseignements personnels
- Classer et intégrer les documents aux dossiers électroniques
Exigences
- Expérience en transcription (un atout majeur en assurances ou domaine connexe)
- Excellente maîtrise de l'anglais écrit
- Bonne connaissance de la terminologie en assurance de dommages (atout important)
- Rapidité et précision au clavier
- Discrétion et rigueur professionnelle
Profil recherché
- Sens aigu du détail
- Autonomie et gestion efficace des priorités
- Capacité à travailler avec des informations sensibles
SCM Services d’assurances et ses filiales accueillent et encouragent les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation.
Déclaration sur le recrutement non sollicité de candidats - Agences de recrutement SCM Services d’assurances (SCM) et ses sociétés affiliées n'accepteront pas les CV non sollicités envoyés par des tiers recruteurs et demandent par la présente aux agences de ne pas contacter directement les employés ou les gestionnaires de SCM pour leur présenter des candidats. SCM NE paiera PAS de frais pour tout placement résultant de la réception d'un CV non sollicité et considérera tout CV non sollicité transmis comme une information publique. SCM accepte les CV soumis directement par les candidats.
_____________________________________________________________________________________________
Administrative Transcriptionist – Insurance Position Summary Reporting to management or the file supervisor, the incumbent is responsible for the accurate and structured transcription of audio files in English (insureds’ statements, adjusters’ notes, investigation reports, recorded interviews) into clear, precise written documents that comply with the firm’s standards. The role can be performed remotely.
Key Responsibilities
- Accurately transcribe recorded statements and audio notes from claims adjusters
- Review, proofread, and format documents according to internal standards
- Ensure linguistic quality (grammar, spelling, insurance terminology)
- Meet file processing deadlines
- Maintain strict confidentiality of personal and sensitive information
- File and upload documents into electronic claim management systems
Requirements
- Experience in transcription (insurance or related field considered a strong asset)
- Excellent written English
- Good knowledge of property and casualty insurance terminology (strong asset)
- Strong typing speed and accuracy
- Professional discretion and attention to detail
Profile Sought
- Strong attention to detail
- Ability to work independently and manage priorities effectively
- Comfortable handling confidential and sensitive information
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
About ClaimsPro LP
ClaimsPro has been managing claims on behalf of Canada's largest insurers and self-insured corporations since 1986. We have broad coverage with over 100 branches coast to coast, and over 1100 employees.
In the United States, ClaimsPro’s adjuster team operates out of multiple branch locations providing claims management services to self-insureds, captive insurers, deductible insureds, and other risk management entities.
We provide our clients with the most comprehensive claims management technology and business processes available in the market today. What we bring to our clients is predictability, continuity of claims handling, data accuracy and indemnity management.
ClaimsPro utilizes its award-winning proprietary iAdjust claims management system, a fully web-based application manages claims information and gives clients & adjusters real-time access to claims data. It also serves as a centralized communication hub for all stakeholders in a claim.
Benefits of our team structure include:
- Consistent claims handling throughout North America
- Performance management with oversight of all account activity
- Data integrity, accuracy, and financial intelligence
- Cost containment, tighter control over claims outcomes, and indemnity management
Visit www.claimspro.ca in Canada or www.claimspro.us in the United States.
ClaimsPro is an SCM Insurance Services company. For more information on SCM and its other services, please visit us at www.scm.ca.
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Transcripteur·trice administratif·ve/Administrative Transcriptionist (Laval, QC Canada)
About the role
Company ClaimsPro LP
Transcripteur·trice administratif·ve/Administrative Transcriptionist (Laval, QC Canada)
Transcripteur·trice administratif·ve Assurances Résumé du poste Sous l’autorité de la direction ou du responsable des dossiers, la personne titulaire du poste est responsable de la transcription fidèle et structurée de fichiers audio en anglais (déclarations d’assurés, notes d’experts en sinistre, rapports d’enquête, entretiens téléphoniques) en documents écrits clairs, précis et conformes aux normes du cabinet. Le poste pourra être occupé en télétravail.
Responsabilités principales
- Transcrire avec exactitude les déclarations enregistrées et les notes audio des experts en sinistre
- Réviser, corriger et mettre en page les documents selon les standards internes
- Assurer la qualité linguistique (orthographe, syntaxe, terminologie d’assurance)
- Respecter les délais de traitement des dossiers
- Maintenir la confidentialité des renseignements personnels
- Classer et intégrer les documents aux dossiers électroniques
Exigences
- Expérience en transcription (un atout majeur en assurances ou domaine connexe)
- Excellente maîtrise de l'anglais écrit
- Bonne connaissance de la terminologie en assurance de dommages (atout important)
- Rapidité et précision au clavier
- Discrétion et rigueur professionnelle
Profil recherché
- Sens aigu du détail
- Autonomie et gestion efficace des priorités
- Capacité à travailler avec des informations sensibles
SCM Services d’assurances et ses filiales accueillent et encouragent les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation.
Déclaration sur le recrutement non sollicité de candidats - Agences de recrutement SCM Services d’assurances (SCM) et ses sociétés affiliées n'accepteront pas les CV non sollicités envoyés par des tiers recruteurs et demandent par la présente aux agences de ne pas contacter directement les employés ou les gestionnaires de SCM pour leur présenter des candidats. SCM NE paiera PAS de frais pour tout placement résultant de la réception d'un CV non sollicité et considérera tout CV non sollicité transmis comme une information publique. SCM accepte les CV soumis directement par les candidats.
_____________________________________________________________________________________________
Administrative Transcriptionist – Insurance Position Summary Reporting to management or the file supervisor, the incumbent is responsible for the accurate and structured transcription of audio files in English (insureds’ statements, adjusters’ notes, investigation reports, recorded interviews) into clear, precise written documents that comply with the firm’s standards. The role can be performed remotely.
Key Responsibilities
- Accurately transcribe recorded statements and audio notes from claims adjusters
- Review, proofread, and format documents according to internal standards
- Ensure linguistic quality (grammar, spelling, insurance terminology)
- Meet file processing deadlines
- Maintain strict confidentiality of personal and sensitive information
- File and upload documents into electronic claim management systems
Requirements
- Experience in transcription (insurance or related field considered a strong asset)
- Excellent written English
- Good knowledge of property and casualty insurance terminology (strong asset)
- Strong typing speed and accuracy
- Professional discretion and attention to detail
Profile Sought
- Strong attention to detail
- Ability to work independently and manage priorities effectively
- Comfortable handling confidential and sensitive information
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
About ClaimsPro LP
ClaimsPro has been managing claims on behalf of Canada's largest insurers and self-insured corporations since 1986. We have broad coverage with over 100 branches coast to coast, and over 1100 employees.
In the United States, ClaimsPro’s adjuster team operates out of multiple branch locations providing claims management services to self-insureds, captive insurers, deductible insureds, and other risk management entities.
We provide our clients with the most comprehensive claims management technology and business processes available in the market today. What we bring to our clients is predictability, continuity of claims handling, data accuracy and indemnity management.
ClaimsPro utilizes its award-winning proprietary iAdjust claims management system, a fully web-based application manages claims information and gives clients & adjusters real-time access to claims data. It also serves as a centralized communication hub for all stakeholders in a claim.
Benefits of our team structure include:
- Consistent claims handling throughout North America
- Performance management with oversight of all account activity
- Data integrity, accuracy, and financial intelligence
- Cost containment, tighter control over claims outcomes, and indemnity management
Visit www.claimspro.ca in Canada or www.claimspro.us in the United States.
ClaimsPro is an SCM Insurance Services company. For more information on SCM and its other services, please visit us at www.scm.ca.