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Intern, Guest Service

Germain Hotels8 days ago
Québec, Quebec
Junior
full_time

Top Benefits

Creative, autonomous work environment
On-site state-of-the-art gym access

About the role

"What can I do for you?" is your mantra We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day. You are this person? This internship is for you!

We have summer internship opportunities in our hotel located in Quebec, the Alt Hotel for a period varying between 3 and 6 months, starting this September 2025.

What You'll Do

  • Help with check-in and check-out.
  • Assist agents in complex situations.
  • Assist agent with most of the tasks of a customer service agent (greet guests, provide information on hotel services, schedules, available amenities, etc.).
  • Collaborate with other departments.

What You'll Bring

  • Study in Hospitality program, or similar program is an asset
  • Strong communication skills in French and English, both oral and written, due to the nature of the tasks or interactions with English-speaking colleagues, partners or customers across Canada.
  • Natural customer service orientation with a positive attitude

What We Offer

  • A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are.
  • Squats help you relax? Get access to a state-of-the-art gym right in your workplace.

Apply - we look forward to hearing from you!

About Germain Hotels

1001-5000

Germain Hotels is first and foremost a family business that has been shining for three generations. We're behind Le Germain, Alt and Escad Hotels across Canada. As one of the 50 best-run companies in the country, we thrive on attentive, personalized service, iconic hotel and restaurant style, and innovative practices.

With us, one thing is certain: the well-being of those we welcome, and of our team members, is our priority.

3 brands - 19 hotels - 15 restaurants, bars and cafés - 2 service centers - 11 cities