Who you are

• 8+ years of experience in Sales Operations, Revenue Operations, or related GTM Ops roles, ideally in Enterprise SaaS
• 5+ years in people management preferred
• Proven track record of supporting enterprise sales motions (large ACVs, complex deal cycles, multi-stakeholder environments)
• Deep expertise in sales planning (capacity modeling, territory design, quota setting), pipeline management and forecasting, and sales productivity improvement
• Equally strong as a strategic thinker and a hands-on builder; comfortable navigating ambiguity and driving clarity in fast-paced environments
• Proficiency with Salesforce

What the job involves

• We’re hiring a leader of Sales Operations to help unlock our next phase of growth. This person will serve as the right hand to our Head of Revenue Operations, and play a pivotal role in building the foundation for a world-class, scalable GTM organization
• As Hightouch expands into new products and geographies and our sales team grows rapidly, this role will focus on ensuring our sales leaders and reps are fully empowered to perform at their best. You’ll cover Operations across Marketing, SDR, Solutions Engineer, and Partner teams, and partner closely with sales leadership to support a fast-scaling team structure
• This role is both strategic and hands-on: you’ll be expected to think at a high level about how to scale, while also rolling up your sleeves to design, implement, and improve the systems, processes, and insights that will guide our GTM teams
• Partner with the sales leadership team to support a fast-growing sales organization and enable higher performance across teams
• Drive sales planning processes in close collaboration with Revenue Operations leadership, including capacity modeling, territory management, and quota allocation
• Support sales forecasting in close partnership with the Head of Revenue Operations, driving accuracy and predictability
• Develop, own, and continuously iterate on data sets, reports, and insights that enhance GTM productivity and efficiency
• Collaborate cross-functionally with GTM teams (Sales, SDR, Marketing, Solutions Engineer, Partnerships) to ensure alignment on strategy and execution

Benefits

• Hub & Remote friendly: Join our global team, either remotely or in one of our four in-person hubs. For those near a hub, enjoy complimentary lunches on Tuesdays and Thursdays
• Flexible PTO: Downtime is just as important as on time and your teammates will support you while you relax and recharge
• Wellness: We offer wellness days each quarter
• Core benefits: For full-time US-based employees, we cover all health benefit premiums, 80% for dependents, and life insurance
• Parental leave: We value and support the family planning process. We provide up to 16 weeks for parents
• Professional development: We support employees for all learning resources needed to grow in their role (classes, books, conferences, etc)
• Connectivity: We offer a $50 per month cell-phone or wifi connectivity stipend to all employees
• Commuter: Commuter benefits of $50 are offered to both employees who come into the offices and to remote workers working outside of their home