Overnight Guest Services Attendant
Top Benefits
About the role
Company Description
Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.
Job Description
Overnight Guest Services Attendant
First impressions are everything! Your engaging smile and personality are the essence of a great Overnight Guest Services Attendant with Fairmont Hotels & Resorts. As you personally greet our guests and assist them throughout the night, you will be empowered to deliver on our mission of "turning moments into memories for our guests".
This is a full-time, permanent position, beginning October 2025.
Starting Rate of Pay: $23.50 per hour
We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $27.90.
Job Duties Include:
- Meeting and greeting guests, helping them with their luggage upon arrival and departure.
- Provide parking options and safely parking any valet vehicles.
- Act as a liaison between the hotel and our guests, always responding to guest requests and concerns in a personal, prompt and courteous manner.
- Be knowledgeable of all hotel information including; hours of operation, promotions, menu selection, meeting facilities, guest room and rate structuring and current availability.
Qualifications
- A valid Class 5 BC Driver’s license with a clean record is required.
- Ability to drive standard is required.
- Previous experience in a Guest Service capacity is an asset.
- Knowledge of Whistler area is an asset.
Job Perks & Benefits:
- Subsidized staff accommodation provided.
- Complimentary meal in our staff cafeteria per shift.
- Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide.
- Hotel leisure benefits including Golf/Ski passes.
Additional Information
Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.Whister-Jobs.ca to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CWR.Careers@fairmont.com
About Accor
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Overnight Guest Services Attendant
Top Benefits
About the role
Company Description
Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.
Job Description
Overnight Guest Services Attendant
First impressions are everything! Your engaging smile and personality are the essence of a great Overnight Guest Services Attendant with Fairmont Hotels & Resorts. As you personally greet our guests and assist them throughout the night, you will be empowered to deliver on our mission of "turning moments into memories for our guests".
This is a full-time, permanent position, beginning October 2025.
Starting Rate of Pay: $23.50 per hour
We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $27.90.
Job Duties Include:
- Meeting and greeting guests, helping them with their luggage upon arrival and departure.
- Provide parking options and safely parking any valet vehicles.
- Act as a liaison between the hotel and our guests, always responding to guest requests and concerns in a personal, prompt and courteous manner.
- Be knowledgeable of all hotel information including; hours of operation, promotions, menu selection, meeting facilities, guest room and rate structuring and current availability.
Qualifications
- A valid Class 5 BC Driver’s license with a clean record is required.
- Ability to drive standard is required.
- Previous experience in a Guest Service capacity is an asset.
- Knowledge of Whistler area is an asset.
Job Perks & Benefits:
- Subsidized staff accommodation provided.
- Complimentary meal in our staff cafeteria per shift.
- Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide.
- Hotel leisure benefits including Golf/Ski passes.
Additional Information
Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.Whister-Jobs.ca to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CWR.Careers@fairmont.com
About Accor
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.