Calgary Police Service - Technical Support Unit Systems Administrator
Top Benefits
About the role
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As a Technical Support Unit System Administrator (TSUSA), you will be responsible for the network administration and management of the TST servers and associated hardware. Primary duties include:
- Identify and implement new technologies and software programs from the system manufacturer into the existing data centre environment.
- Ensure the integrity of data while monitoring system efficiency and performance.
- Conduct routine security audits and install and configure new hardware and software.
- Monitor and forecast storage needs to ensure optimal management.
- Develop and implement disaster recovery and business continuity plans.
- Troubleshoot reported issues and respond to technical queries.
- Develop and maintain network interfaces in collaboration with the Calgary Police Service (CPS) Information and Communication Technologies (ICTs).
- Archive video evidence and maintain video archives.
- Create and prepare evidence for court and submit it to the CPS Property unit.
- Assist the team with various technological projects.
- Conduct testing and development of various wireless technologies and solutions including Wi-Fi transmission of data.
- Perform routine security audits of servers and troubleshoot reported issues and address technical queries.
Working Conditions: Exposure to minor hazards from electrical components and chemicals.
Qualifications
- A 2-year diploma in Computer Science, Information Technology, Computer Engineering, Information System Management or a trade school program.
- A minimum of 3 years broad level of knowledge relating to information technology including server operating systems, networking, databases, telephone systems and programming basics.
- Comp TIA A+, Comp TIA Network+, Comp TIA Security+ and GIAC GSEC certifications and Windows and LINUX Server Administration courses or equivalent courses are desired.
- Successful candidate must be eligible for peace officer status.
- Success in this position requires emotional intelligence; creating and sustaining safe, respectful and inclusive workplaces; promoting supportive, balanced and professional accountability; building and maintaining relationships; developing self and others; striving for results.
Pre-employment Requirements
- An enhanced security clearance and pre-employment polygraph will be conducted.
- Successful applicants must provide proof of qualifications. Education obtained from out of country must have or be able to obtain, an Education Credential Assessment (ECA) for confirmation of equivalent credentials.
Position and Pay Information
Business Unit: Calgary Police Service
Union: CUPE Local 38
Position Type: 1 Permanent
Compensation: Pay Grade 11 $46.21 - 61.78 per hour
Hours of work: Standard 35 hour work week.
Days of work: This position works a 5-day work week with 1 day off in a 3 week cycle.
Location: 5050 40 Street N.E.
Audience: Internal/External
Apply By: April 16, 2026
Job ID: 314200
Not the right fit? Search for Calgary Police Service jobs in Calgary, AB
About City of Calgary
City of Calgary employees deliver the services, run the programs and operate the facilities that support a city of over one million people. If you are committed to public service, enjoy collaborating with others, and have a desire to learn and grow, join us and make a difference in the lives of Calgarians. We offer competitive wages, comprehensive health benefits and insurance, defined benefit pension plan, work-life balance, flexible work options, health-spending account, diverse and inclusive workplace, learning and development opportunities, wellness programs and more.
A common purpose guides all our choices and decisions - to make life better every day. We anticipate the future and are committed to fostering a culture of innovation, creativity and best practices. We are at our best when we take responsibility for our actions and work together for the benefit of the people of Calgary. Together we make Calgary a great place to make a living, a great place to make a life.
Make working for The City work for you, apply today at www.calgary.ca/careers.
To speak with a City recruiter, connect with Ashu Gandhi, David Fletcher or Jaci Spence-Eising on LinkedIn.
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Calgary Police Service - Technical Support Unit Systems Administrator
Top Benefits
About the role
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As a Technical Support Unit System Administrator (TSUSA), you will be responsible for the network administration and management of the TST servers and associated hardware. Primary duties include:
- Identify and implement new technologies and software programs from the system manufacturer into the existing data centre environment.
- Ensure the integrity of data while monitoring system efficiency and performance.
- Conduct routine security audits and install and configure new hardware and software.
- Monitor and forecast storage needs to ensure optimal management.
- Develop and implement disaster recovery and business continuity plans.
- Troubleshoot reported issues and respond to technical queries.
- Develop and maintain network interfaces in collaboration with the Calgary Police Service (CPS) Information and Communication Technologies (ICTs).
- Archive video evidence and maintain video archives.
- Create and prepare evidence for court and submit it to the CPS Property unit.
- Assist the team with various technological projects.
- Conduct testing and development of various wireless technologies and solutions including Wi-Fi transmission of data.
- Perform routine security audits of servers and troubleshoot reported issues and address technical queries.
Working Conditions: Exposure to minor hazards from electrical components and chemicals.
Qualifications
- A 2-year diploma in Computer Science, Information Technology, Computer Engineering, Information System Management or a trade school program.
- A minimum of 3 years broad level of knowledge relating to information technology including server operating systems, networking, databases, telephone systems and programming basics.
- Comp TIA A+, Comp TIA Network+, Comp TIA Security+ and GIAC GSEC certifications and Windows and LINUX Server Administration courses or equivalent courses are desired.
- Successful candidate must be eligible for peace officer status.
- Success in this position requires emotional intelligence; creating and sustaining safe, respectful and inclusive workplaces; promoting supportive, balanced and professional accountability; building and maintaining relationships; developing self and others; striving for results.
Pre-employment Requirements
- An enhanced security clearance and pre-employment polygraph will be conducted.
- Successful applicants must provide proof of qualifications. Education obtained from out of country must have or be able to obtain, an Education Credential Assessment (ECA) for confirmation of equivalent credentials.
Position and Pay Information
Business Unit: Calgary Police Service
Union: CUPE Local 38
Position Type: 1 Permanent
Compensation: Pay Grade 11 $46.21 - 61.78 per hour
Hours of work: Standard 35 hour work week.
Days of work: This position works a 5-day work week with 1 day off in a 3 week cycle.
Location: 5050 40 Street N.E.
Audience: Internal/External
Apply By: April 16, 2026
Job ID: 314200
Not the right fit? Search for Calgary Police Service jobs in Calgary, AB
About City of Calgary
City of Calgary employees deliver the services, run the programs and operate the facilities that support a city of over one million people. If you are committed to public service, enjoy collaborating with others, and have a desire to learn and grow, join us and make a difference in the lives of Calgarians. We offer competitive wages, comprehensive health benefits and insurance, defined benefit pension plan, work-life balance, flexible work options, health-spending account, diverse and inclusive workplace, learning and development opportunities, wellness programs and more.
A common purpose guides all our choices and decisions - to make life better every day. We anticipate the future and are committed to fostering a culture of innovation, creativity and best practices. We are at our best when we take responsibility for our actions and work together for the benefit of the people of Calgary. Together we make Calgary a great place to make a living, a great place to make a life.
Make working for The City work for you, apply today at www.calgary.ca/careers.
To speak with a City recruiter, connect with Ashu Gandhi, David Fletcher or Jaci Spence-Eising on LinkedIn.