Senior Manager, Fraud Strategy & Performance Management
Top Benefits
About the role
What's the opportunity?
You will provide leadership and subject matter expertise for P&CB’s fraud loss forecasting. You will lead the forecasting and planning process for Fraud Management, partnering with portfolio owners within the team, as well as business risk leads, Finance, Corporate Investigation Services, and Group Risk Management.
You will provide business leaders and senior management within Fraud Management with analysis and insights on trends and overall performance, while streamlining forecasting, planning and strategic outlook requirements. You will be a key enabler within Fraud Management’s Strategy team, collaborating with colleagues to effectively communicate overall unit performance.
What will you do?
- Lead the development of monthly and quarterly fraud updates
- Partner with Strategy Leads and senior leadership to evolve monthly/quarterly fraud updates
- Develop commentary and presentations to inform decision making for senior leadership
- Responsible for the bi-annual forecast, 5-year outlook and plan submissions
- Work closely with Strategy Leads to develop accurate forecasts that factor in business growth, emerging risks, and evolving business and fraud controls
- Evolve tools for deeper business insights on financial performance
- Identify opportunities and implement solutions to streamline the forecast, planning and performance management processes
- Stay apprised of product and operations strategies and objectives
What you need to succeed
Must have:
- Performance Measurement/Management, Risk Management or Management Consulting experience
- Innovative thinker, who can identify optimization opportunities
- Quantitative and analytical thinker, who can unpack complex and ambiguous problems to identify and distill key opportunities
- Proven expertise with financial forecasting and portfolio trending analysis to inform business decisions
- Strong financial modeling skills using MS Excel
- Ability to effectively package opportunities, socialize and gain alignment with critical parties
- Ability to present to a senior audience and provide compelling evidence towards a course of action
- Collaborative with strong ability to impact and influence key partners
- Mature business acumen with proven business results/successes from past positions
- University degree and a high level of discretion in handling confidential information
Nice to have:
- Advanced business degree or graduate degree in a quantitative field of study
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program
- Leaders who support your development
- Ability to make a difference and lasting impact
- Opportunity to take on progressively greater accountabilities
Job Skills
Performance Measurement, Risk Management
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-11-05
Application Deadline:
2025-11-20
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Senior Manager, Fraud Strategy & Performance Management
Top Benefits
About the role
What's the opportunity?
You will provide leadership and subject matter expertise for P&CB’s fraud loss forecasting. You will lead the forecasting and planning process for Fraud Management, partnering with portfolio owners within the team, as well as business risk leads, Finance, Corporate Investigation Services, and Group Risk Management.
You will provide business leaders and senior management within Fraud Management with analysis and insights on trends and overall performance, while streamlining forecasting, planning and strategic outlook requirements. You will be a key enabler within Fraud Management’s Strategy team, collaborating with colleagues to effectively communicate overall unit performance.
What will you do?
- Lead the development of monthly and quarterly fraud updates
- Partner with Strategy Leads and senior leadership to evolve monthly/quarterly fraud updates
- Develop commentary and presentations to inform decision making for senior leadership
- Responsible for the bi-annual forecast, 5-year outlook and plan submissions
- Work closely with Strategy Leads to develop accurate forecasts that factor in business growth, emerging risks, and evolving business and fraud controls
- Evolve tools for deeper business insights on financial performance
- Identify opportunities and implement solutions to streamline the forecast, planning and performance management processes
- Stay apprised of product and operations strategies and objectives
What you need to succeed
Must have:
- Performance Measurement/Management, Risk Management or Management Consulting experience
- Innovative thinker, who can identify optimization opportunities
- Quantitative and analytical thinker, who can unpack complex and ambiguous problems to identify and distill key opportunities
- Proven expertise with financial forecasting and portfolio trending analysis to inform business decisions
- Strong financial modeling skills using MS Excel
- Ability to effectively package opportunities, socialize and gain alignment with critical parties
- Ability to present to a senior audience and provide compelling evidence towards a course of action
- Collaborative with strong ability to impact and influence key partners
- Mature business acumen with proven business results/successes from past positions
- University degree and a high level of discretion in handling confidential information
Nice to have:
- Advanced business degree or graduate degree in a quantitative field of study
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program
- Leaders who support your development
- Ability to make a difference and lasting impact
- Opportunity to take on progressively greater accountabilities
Job Skills
Performance Measurement, Risk Management
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-11-05
Application Deadline:
2025-11-20
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.