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Media Account Supervisor

Hybrid
Toronto, Ontario, Canada
CA$65,000 - CA$75,000/annual
Mid Level
Full-Time

About the role

Agency

Omnicom Media

Job Function

Media

Job Subfunction

Media Planning and Buying

Job Description

WHO WE ARE

Touché! has been growing since 1995. We are a media agency powered by Omnicom Media Group, a world leader in marketing communications. Our creativity and passion have enabled us to obtain large national accounts; Numerous provincial, national, and global awards; And the title of agency of the year in Canada in 2015, 2017, 2018, and 2020!

We are continually reinventing ourselves. As media becomes more complex, so does our realm of expertise. We are continually improving our strategy and planning of traditional, digital, and social media. We support our clients in all their media needs, from search engine marketing (SEM / SEO), business intelligence, programming, and distribution!

Touché! has refused to become a "big company, "choosing instead to be a "big start-up." Innovation, collaboration, and passion are our core values, and we care about our employees. We are looking to expand our passionate team.

Touché! is the strength of a network, the agility of a start-up.

What We Are Looking For

You will have to manages client relationships and develops integrated multimedia campaigns that drive media performance and business results, while ensuring effective budget management, timely project delivery, and strong partnerships with both internal teams and external partners. Provides strategic market insights and mentorship to junior team members, maintaining a culture of continuous optimization and staying ahead of industry trends to maximize campaign effectiveness and client value.

Main responsibilities

Ensures excellent daily customer service on their assigned accounts.

Develops strong business relationships with agency partners.

Develops original multimedia campaigns in synergy with brand strategies. Plans, develops and presents integrated media recommendations.

Proposes and applies effective solutions in problematic situations with partners, the client or relating to campaigns.

Takes a hands-on approach with clients, establishing a culture of media performance that familiarizes customers with the tools and research available to the agency.

Generates organic revenue in collaboration with managers, and contributes to value proposition of campaigns.

Ensures the implementation of project plans, timelines, costs and delivery (performance) of projects.

Masters the management of clients' budgets, both from a billing / BCR perspective and works in collaboration with supervisors for Cognos forecasting management.

Ensures adequate follow-ups for the smooth running of the campaigns (performance reporting, material monitoring and management and other special projects / sponsorships, monitoring and approval of invoices / BCRs / contracts).

Accompany his / her Assistant Strategists in the realization and coordination campaigns.

Collaborates with his / her superiors in the periodic evaluation of the Assistant Strategists under his / her responsibility.

Monitor trends, issues, opportunities and best practices in the market, and use them for their own recommendations to their clients or superiors.

WE WANT TO KNOW YOU IF YOU HAVE

3 years experience in media planning

Holistic understanding of media

Leadership, initiative and autonomy

Organization and rigor

Good stress and priority management

Creative spirit and sense of innovation

Strong negotiation skills, and ability to influence

Perseverance and tenacity

Strong communication skills: excellent active listening, and interpersonal skills CAD 65,000.00 - CAD 75,000.00

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/

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CAD 65,000.00 - CAD 75,000.00

About Omnicom Media Group

10,000+

Omnicom Media, the media services division of Omnicom Group Inc., designs ecosystems for growth. Powered by the Omni Intelligence Platform, Omnicom Media connects best-in-class capabilities that enable our full-service media agencies OMD, Initiative, PHD, UM, Hearts & Science and Mediahub to deliver more relevant and actionable consumer experiences, more productive and proactive client experiences, and more collaborative and rewarding talent experiences for the more than 40,000 people serving the world’s leading brands in Omnicom Media agencies around the globe.

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