Senior Claims Adjuster, Casualty
About the role
Next Horizon is here. Fueled by investments in talent and technology, our bold strategy to transform is nearly complete.
At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better.
Our path forward sharpens our focus on business performance, driven by leading technology, innovation and an agile, high-performing culture. With Gore Mutual and Beneva announcing their intent to merge in 2026, we’ll be uniting two well-established, financially strong, and trusted brands to become the strongest mutual insurer in Canada, ensuring Canadians have purpose-driven insurance options for generations to come.
Come join us.
Senior Claims Adjuster, Casualty
Our Senior Casualty Claims Adjusters are responsible for the investigation, evaluation, and settlement of moderate to serious bodily injury and property damage liability claims and claims in litigation. They play a crucial role in ensuring fair and timely resolution of claims by conducting thorough investigations, analyzing complex information, and collaborating with legal and medical professionals. Additionally, they are tasked with negotiating settlements, preparing detailed reports, and providing exceptional customer service to claimants and policyholders. Their expertise and dedication help maintain the integrity of our claims process and uphold our commitment to delivering quality service.
What will you do?
- Investigate, evaluate, negotiate, and settle moderate to serious Casualty claims, including Auto BI and Commercial General Liability claims.
- Proactively manage your desk by adhering to deadlines, keeping clear notes, prioritizing tasks, and maintaining timely and accurate reserves
- Prepare large files for discussion and review with our claims leadership team when setting and amending reserves.
- Attend mediations, trials, pre-trials, arbitrations
What will you need to succeed?
- Minimum 4 years casualty file handling required
- University or college degree or equivalent
- CGL experience preferred
- CIP designation preferred
- Strong communication and interpersonal skills
- Good organizational and time management skills
- Strong analytical and negotiation skills
- Travel may be required
Permanent, Full-Time
Hybrid: This is a hybrid role. Please note, regular in-person workdays at our Cambridge Office or Toronto Office are expected minimum of two a week.
#IndHP
This posting pertains to an existing vacancy that is actively being filled.
Accessibility for applicants
Gore Mutual Insurance Company is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process.
If you require accommodation because of a disability, we will work with you to meet your needs. Contact us and a human resources representative will consult with you to determine an appropriate accommodation.
Should you request an accommodation during the interview process, please notify your Talent Acquisition Consultant.
About GORE MUTUAL INSURANCE COMPANY
It's no secret we love our job. We have the privilege of watching entrepreneurial ideas come to life; the privilege of serving generations of families as they grow. Gore Mutual is there along the way to offer help when you need it. And we're there to give back so your community becomes a better place to live. Through the Gore Mutual Foundation, we are proud to support many organizations. Like we said - we love our job.
The insurance industry is changing at an exponential pace, driven by changing customer experience, climate change and technology. In response Gore Mutual is making bold moves to reposition our company as a purpose driven, digitally led national insurer. Next Horizon is our 10-year vision and strategy that sets a new path for our company.
Come and make your mark on our Next Horizon!
Senior Claims Adjuster, Casualty
About the role
Next Horizon is here. Fueled by investments in talent and technology, our bold strategy to transform is nearly complete.
At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better.
Our path forward sharpens our focus on business performance, driven by leading technology, innovation and an agile, high-performing culture. With Gore Mutual and Beneva announcing their intent to merge in 2026, we’ll be uniting two well-established, financially strong, and trusted brands to become the strongest mutual insurer in Canada, ensuring Canadians have purpose-driven insurance options for generations to come.
Come join us.
Senior Claims Adjuster, Casualty
Our Senior Casualty Claims Adjusters are responsible for the investigation, evaluation, and settlement of moderate to serious bodily injury and property damage liability claims and claims in litigation. They play a crucial role in ensuring fair and timely resolution of claims by conducting thorough investigations, analyzing complex information, and collaborating with legal and medical professionals. Additionally, they are tasked with negotiating settlements, preparing detailed reports, and providing exceptional customer service to claimants and policyholders. Their expertise and dedication help maintain the integrity of our claims process and uphold our commitment to delivering quality service.
What will you do?
- Investigate, evaluate, negotiate, and settle moderate to serious Casualty claims, including Auto BI and Commercial General Liability claims.
- Proactively manage your desk by adhering to deadlines, keeping clear notes, prioritizing tasks, and maintaining timely and accurate reserves
- Prepare large files for discussion and review with our claims leadership team when setting and amending reserves.
- Attend mediations, trials, pre-trials, arbitrations
What will you need to succeed?
- Minimum 4 years casualty file handling required
- University or college degree or equivalent
- CGL experience preferred
- CIP designation preferred
- Strong communication and interpersonal skills
- Good organizational and time management skills
- Strong analytical and negotiation skills
- Travel may be required
Permanent, Full-Time
Hybrid: This is a hybrid role. Please note, regular in-person workdays at our Cambridge Office or Toronto Office are expected minimum of two a week.
#IndHP
This posting pertains to an existing vacancy that is actively being filled.
Accessibility for applicants
Gore Mutual Insurance Company is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process.
If you require accommodation because of a disability, we will work with you to meet your needs. Contact us and a human resources representative will consult with you to determine an appropriate accommodation.
Should you request an accommodation during the interview process, please notify your Talent Acquisition Consultant.
About GORE MUTUAL INSURANCE COMPANY
It's no secret we love our job. We have the privilege of watching entrepreneurial ideas come to life; the privilege of serving generations of families as they grow. Gore Mutual is there along the way to offer help when you need it. And we're there to give back so your community becomes a better place to live. Through the Gore Mutual Foundation, we are proud to support many organizations. Like we said - we love our job.
The insurance industry is changing at an exponential pace, driven by changing customer experience, climate change and technology. In response Gore Mutual is making bold moves to reposition our company as a purpose driven, digitally led national insurer. Next Horizon is our 10-year vision and strategy that sets a new path for our company.
Come and make your mark on our Next Horizon!