Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Work site environment: Outdoors. At heights. Work setting: Installation. Urban area. Maintenance. On-site customer service. Rural area. Various locations. Service. Residential. Tasks: Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment. Inspect operation of telecommunications equipment. Install, arrange, remove and maintain telephone equipment, wiring and associated hardware. Repair or replace defective telephone equipment. Test installed telephone systems to locate transmission faults. Analyze test results and adjust, change or repair switching system, network, associated equipment and software. Complete and maintain test and service reports. Determine nature, cause and location of trouble. Initiate the dispatch of appropriate repair personnel. Install electromechanical, analog and digital trunking systems, circuits and equipment in telecommunications central offices and switching centres. Instruct apprentices. Operate computerized testing systems to conduct service tests on customer lines and equipment. Computer and technology knowledge: Telephone system. Telecommunication system. Area of specialization: Telephone installation and repair. Switch network installation and repair. Telecommunication service testing. Telecommunications equipment. Security and safety: Criminal record check. Transportation/travel information: Valid driver's licence. Work conditions and physical capabilities: Fast-paced environment. Tight deadlines. Attention to detail. Ability to distinguish between colours. Combination of sitting, standing, walking. Bending, crouching, kneeling. Manual dexterity. Weight handling: Up to 45 kg (100 lbs). Own tools/equipment: Steel-toed safety boots. Hard hat. Personal suitability: Client focus. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Judgement. Organized. Reliability. Team player. Accurate. Employment terms options: Early morning. Experience: 1 year to less than 2 years. Employment terms options: Shift. Morning. On call. Day. Support for persons with disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Support for newcomers and refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Offers on-the-job training tailored to youth. Support for Veterans: Supports Veterans in translating their military skills and experience into the language of the civilian job market . Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.) . Supports for visible minorities: Offers mentorship programs that pair members of visible minorities with experienced employees. Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.