A career as a Senior Clerk in the Operations sector at National Bank means working in an environment that allows you to surpass yourself. It is through your rigor, your management of priorities and your complicity that you have a positive impact on the customer and employee experience.

Your job:** **

• Perform multiple transactions between accounts.
• Identify potential issues and address them
• Perform profile or account management activities.
• Make adjustments or transactions manually as required.
• Properly use complex equipment and software required for the job
• Offer suggestions and optimization ideas for the continuous improvement of our operations or processes.
• Produce quality work and help achieve team objectives
• Ensure good data integrity in the work tool.

Your team:** **

Within the Operations sector, you will be part of a large team of about 2500 employees and depending on the sector, you will report to the section management. Our team stands out for its expertise in transactions as well as for its quality of delivery, its delivery of customer/employee experience, its collaboration and the openness to continuous improvement. We favor a variety of forms of continuous learning to enrich your development, including learning in action, training content made available to you and working in collaboration with colleagues with diverse expertise and profiles. Prerequisite :

Availability for travel to Laval and Montreal depending on the place of work.Great sense of rigor and quality. Knowledge of the Office suiteAdministrative experience College diploma

Languages:

English, French

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

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Continuous Improvement Customer Service Data Entry Microsoft Office Teamwork Initiative Learning Agility Prioritization Learning and Development Rigor Transaction Support