Career Opportunity

Who We Are

Imagine working for an organization where every employee and customer is an Owner.

No matter whether a customer Owner or employee Owner, everything we do at Libro is about helping people prosper. We recruit and develop high-quality candidates like you who are ready to offer the best possible advice, coaching and service, when and how our Owners need it.

Libro invests heavily in the development and career ambitions of our staff. Our hiring philosophy is focused on finding candidates who carry a positive attitude, a desire to learn, and a passion for helping our staff and Owners (customers) grow financial confidence. We commit to teaching and supporting you as you learn the skills you need.

What Opportunity Awaits?

Libro is on a mission to find a passionately accountable full-tim****e Product Manager supporting our London Administrationoffice.

The Product Manager (Retail & Wealth) is responsible for participating in the development, implementation and lifecycle management of financial products and services that support the mission and growth objectives of Libro Credit Union.

This position plays a strategic and hands-on role in driving product performance through market intelligence, innovation, pricing strategy, promotions, and member-focused enhancements. The role focuses on both traditional financial products and emerging digital solutions delivering competitive and compelling offerings.

The Product Manager has a deep understanding of Owner needs, market trends, regulatory requirements and competitive dynamics in the financial services industry. This role will collaborate cross functionally with departments such as Finance, Risk & Compliance and Operations to deliver high-value solutions.

The successful candidate will:

• Develop and manage the roadmap for new products, enhancements to existing offerings, and innovation initiatives across deposit, lending, and digital channels.
• Identify opportunities for product optimization based on owner feedback, usage trends, and operational performance.
• Manage tailored pricing packages and strategies to enhance member value and market competitiveness.
• Provide strategic insight, data-driven recommendations, and expert guidance to influence product decisions, ensure alignment with organizational priorities, and support the successful execution of initiatives.
• Monitor key performance indicators (KPIs) across the product portfolio to ensure alignment with strategic goals.
• Leverage data to recommend and execute continuous improvements in product design, pricing, and delivery.
• Ensure products comply with internal policies, risk management frameworks, and regulatory standards.
• Lead the ideation, design, and execution of promotional programs and product marketing campaigns in collaboration with Business Effectiveness team.
• Oversee active offers management, ensuring timely rollout, tracking, and post-campaign analysis for specific products
• Coordinate targeted campaigns to support product adoption, member engagement, and financial goals.
• Conduct regular market, competitive, and regulatory analysis to inform product positioning and go-to-market strategies.
• Collaborate with external vendors and fintech partners to evaluate, integrate, and optimize third-party product components and services.
• Partner with digital banking teams to ensure seamless digital distribution of products through mobile, online, and emerging platforms.

Could this be you? Are you ready to join an exciting team at Libro?

• Do you have a passion that aligns with Libro’s Purpose? We want to strengthen financial well-being for a better tomorrow and we’re looking for people to join us in making a difference to people, businesses, and communities.
• Do you display the Libro values of Accountability, Courage, High Performance and Inclusive Mindset?
• Do you have a post-secondary degree Business, Finance or related field?
• Do you have 5+ years of Product Management experience in financial services?
• Have you demonstrated success in launching and optimizing financial products and promotional programs, while managing the cross-functional projects?

Some of the ways we show Libro is an outstanding employer:

• Competitive salaries and employee pension plans.
• Comprehensive benefit package, with all premiums paid for by Libro!
• Generous vacation time.
• Employee wellness programs.
• Staff accounts and staff rates on products and services.
• Staff appreciation programs and awards.
• Career development opportunities including tuition assistance.
• Many great perks and rewards; fitness club discounts, technology offers, travel and entertainment deals, just for being part of our great team!

If you're passionate about helping your community, interested in being part of a remarkable team, and want to do your part to strengthen financial well-being for a better tomorrow - we want to hear from you!

With a purpose beyond profit, Libro Credit Union is proud to be a Certified B Corporation©, joining leaders of a global movement of people using business as a force for good.

Libro is committed to fostering a safe, healthy, and inclusive work environment that inspires respect. As an inclusive employer we are committed to providing a fully accessible recruitment process. Email us at careers@libro.ca any time during the recruitment process to let us know what supports you may need to be successful.

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