Kwantlen Polytechnic University (KPU) is Canada’s only polytechnic university, proudly serving the South Fraser region for more than 40 years. With campuses in Surrey, Richmond, Langley, and Cloverdale, KPU is deeply connected to the communities it serves and to the diverse cultures, backgrounds, and lived experiences of its students. Through academic excellence, applied learning, innovation, and strong industry and community partnerships, KPU prepares students for meaningful futures.

As an open-access university, KPU is powered by the people who live and work here. We believe every employee plays a meaningful role in supporting student learning and success. We are honoured to carry the name of the Kwantlen First Nation and are committed to equity, inclusion, reconciliation, and respectful relationships. As one of BC’s Top Employers, KPU is dedicated to fostering a supportive, inclusive, and engaged workplace where employees feel valued, connected to purpose, and empowered to make an impact.

We invite you to explore your next career opportunity at KPU and discover how your work can contribute to a university where thought truly meets action.

Competition ID:

4527

Internal Closing Date:

Open Until Filled

External Closing Date:

Open Until Filled

# of Openings:

2

-Salary Information:

Student Assistant Pay Scale

Employment Type:

Temporary Part Time

Workplace Type:

On-Site

Travel Frequency:

Regular travel between campuses is required.

Employee Group:

Student Assistant

Days of Work (BCGEU):

Hours of Work (BCGEU):

Hours per Week (BCGEU):

ORGANIZATIONAL STRUCTURE

This role reports to Manager of Community Engagement & Major Events

SUMMARY

The KPU Community Ambassador is an integral part of the Community Engagement & Major Events Office (CEME), and shares the KPU student experience with prospective students, their parents, and attendees at community events.
The Community Ambassador performs student engagement, recruitment, and branding tasks and assists CEME in other duties as needed. Successful Community Ambassadors are enthusiastic, outgoing, quick-thinking, customer service oriented, and creative problem solvers.

KEY RESPONSIBILITIES

Principal Duties

1. Conduct informative campus tours for prospective students.
2. Engage with prospective students & community members at events, on social media, and in email and telephone communications.
3. Assist with event planning, setup, coordination, and operational logistics.
4. Provide knowledgeable, timely, and professional customer service.
5. Act in accordance with KPU branding standards.

Campus Tour Duties

1. Prepare information packages and manage logistics for tours.
2. Conduct campus tours.
3. Report on tour attendance.

Prospect Engagement Duties

1. Attend events to liaise with prospective students and share the student experience at KPU.
2. Use social media and other digital technologies to engage with prospects.
3. Refer prospects to further KPU resources (FSO, KPU International, Assessment & Testing, etc.).

Event Support Duties:

1. Assist in conducting volunteer training.
2. Act as team leader for volunteers.
3. Assist in promoting CEME events.
4. Assist in coordinating event logistics.

Communications Duties

1. Update contact lists and records as needed.
2. Assist in preparing information packages for distribution.
3. Assist in responding to in-person, telephone, e-mail, and social media inquiries.

Other Duties

1. Assist with photocopying and collation of materials.
2. Assist with data collection and entry.
3. Other tasks as required by CEME.

QUALIFICATIONS

• Current KPU student in good academic standing, with a minimum 2.5 GPA
• Outgoing and enthusiastic
• Computer literate and experienced with Microsoft Office software
• Reliable, responsible, professional, customer service oriented
• Able to work as part of a team and independently
• Able to effectively multi-task
• Experienced public speaker
• Effective multi-tasker
• Social Media savvy
• Sensitive to diverse student needs
• Available for shifts at any campus or community event, as needed
• Available to work evenings and weekends as needed

Note: Preference will be given to candidates who have access to a reliable vehicle and candidates who speak a second language.

This position is reserved for KPU Students only

Salary Information

Student Assistants are paid as per the following:

• Less than one year of post-secondary (less than 30 credits) – BC Minimum Wage
• One year of post-secondary (30-60 credits) – BC Minimum Wage plus 8%
• With a post-secondary diploma or degree – BC Minimum Wage plus 21%

Total Rewards

As a part of our total rewards offerings, KPU also offers extended health and dental benefits, healthcare spending account, generous vacation package, defined pension plan, parenthood top-up, sick leave, long-term disability, life insurance, professional development days, tuition waiver, inhouse training & development, inter-campus transportation, and more!

***Note:***Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time.

Visit https://www.kpu.ca/hr for more information on KPU’s workplace, culture and total rewards.

Note to Applicants

Kwantlen Polytechnic University welcomes and encourages applications from equity deserving groups and diverse experiences including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2S/LGBTQIA+ community.

If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please reach out to us at talentacquisition@kpu.ca.

Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check.

We thank all applicants for their interest in employment with KPU. Only candidates who are legally eligible to work in Canada will be considered; only those selected for an interview will be contacted.