Education: College/CEGEP. or equivalent experience. Tasks: Co-ordinate activities with other work units or departments. Establish work schedules and procedures. Examine and verify the accuracy of work . Prepare and submit reports. Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality. Train staff/workers in job duties, safety procedures and company policies. Perform same duties as workers supervised. Co-ordinate, assign and review work. Supervision: 3-4 people. Computer and technology knowledge: MS Office. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Team player. Screening questions: Are you available for shift or on-call work?. Do you have experience working in this field?. Do you have the equipment you need to work from home (like internet and a workspace)?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 2 years to less than 3 years. Health benefits: Dental plan. Health care plan. Vision care benefits. Other benefits: Learning/training paid by employer.