Holiday Inn Express & Suites is looking for a friendly, reliable, and professional Part-Time Front Desk Agent to join our team. The ideal candidate enjoys working with people, provides excellent customer service, and can work efficiently in a fast-paced hotel environment. Weekend availability is required.

Responsibilities

• Greet and welcome guests in a professional and friendly manner
• Check guests in and out of the hotel
• Answer phone calls and respond to guest inquiries
• Handle reservations, cancellations, and room assignments
• Process payments and maintain accurate records
• Resolve guest concerns quickly and professionally
• Communicate with housekeeping and maintenance teams when needed
• Maintain a clean and organized front desk area
• Follow hotel policies and procedures to ensure guest satisfaction

Qualifications

• Previous customer service or hotel experience is an asset
• Strong communication and interpersonal skills
• Basic computer skills required
• Ability to multitask and work independently
• Professional appearance and positive attitude
• Reliable and punctual
• Must be available to work weekends and holidays
• Must be able to speak English and French

What We Offer

• Friendly and supportive work environment
• Employee discounts
• Flexible part-time schedule
• Opportunity for growth within the hotel industry

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

• Dental care
• Extended health care Flexible language requirement:
• English not required

Experience:

• customer service: 1 year (preferred)

Language:

• French (preferred)

Work Location: In person