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Manager, New Student Engagement

Hybrid
Victoria, BC
CA$83,094 - CA$108,088/annual
Senior Level
full_time
part_time

About the role

Organizational Unit

University of Victoria -> Student Affairs -> Office of Student Life

Location

University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)

Posting Close Date

1 October 2025

Please note that positions will close at 4 p.m. on the closing date.

FTE

1.0

Salary Grade

$83,094.00 - $108,088.00

Additional Posting Information

N/A

Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.

Classification

SG13

Start Date

12/1/2025

End Date

5/31/2027

Employee Group:

PEA - Term

of Hires Needed

1

Category

Administrative and Support Services

About this Opportunity

The University of Victoria is one of Victoria's largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria’s diverse academic programs, world-class research and commitment to civic engagement.

*This position is eligible for a Hybrid Work Arrangement*

The salary range for this position is:

  • Recruitment range: $83,094- $91,625 starting salary determined by the PEA Collective Agreement.
  • Performance range: $108,088 salary range ceiling is available through annual performance increases.

Job Summary

Mandate:
The Office of Student Life (OSL) provides student transition programming and support for new-to-UVic students facilitating their successful transition through pre-arrival and arrival orientation programs and events, as well as first-year experience programs and activities. OSL is also responsible for providing pro-active educational programming for students by developing and delivering programs to advance UVic’s response to student mental health issues, sexualized violence awareness and prevention and in other areas that support under-represented student populations. OSL is also responsible for the investigation and resolution of non-academic misconduct allegations and provides collaborative, individualized student-centered support for students facing multi-faceted challenges and/or barriers which require coordinated responses and engagement.

The Manager of New Student Engagement is responsible for the direct supervision, strategic OSL program planning and day-to-day decisions for a range of programs and services that fulfill the goals and objectives of the OSL’s new student engagement strategy. This position supports student success and retention through student leadership and experiential learning; providing comprehensive opportunities for students to engage, learn and grow outside of the classroom experience.

Objectives:
Reporting to the Associate Director, Student Experience, and in support of departmental and divisional goals, the Manager, New Student Engagement is responsible for oversight of and the strategic development, management and assessment of student pre-arrival, orientation, transitions, and first year experience programming including:
(a) pre-arrival and arrival Orientation programming;
(b) first year programming and engagement initiatives;
(c) new student peer-mentorship programming;
(d) student leadership programs that support new student engagement; and
(e) incoming and new student communications strategy.

The Manager provides direct supervision and oversight of all new student engagement programming and events teams. This includes directly supervising 5 full time staff, providing oversight to an additional 5-10 part time student staff, and provides direction and oversight to the management of approximately 80-100 paraprofessional student staff and volunteers.

Job Requirements

This position requires a level of education, training, and experience equivalent to a graduate degree in a related field (e.g., education, psychology, leadership, public administration, Student Affairs administration, etc.) and 5-7 years of professional experience in a post-secondary or other complex organization. An equivalent combination of education, training, and experience may be considered.

Experience must include:

  • Developing programming for students with intended outcomes related to student learning, retention and success.
  • Working directly with students and student groups from diverse populations including experience working with student advocacy groups.
  • Management and coordinating large events.
  • Demonstrated leadership, supervisory skills and the ability to inspire staff, a team and student leaders.
  • Working effectively both independently and in a team environment, collaborating with a broad range of students and units to achieve goals/objectives.
  • Developing and delivering programming, training and presentations on sensitive topics.
  • Organizing and overseeing large programs comprised of student leaders.
  • Public presentations and publicly responding to questions/concerns and/or media requests.
  • Providing leadership on large multi-disciplinary committees or advisory bodies.
  • Developing learning outcomes and assessment strategies for large initiatives and events.

In addition, this position requires:

  • An understanding of campus and community programs and services related to sexualized violence, mental health student wellness/success and diversity and inclusion.
  • Strong leadership, strategic planning and organizational skills.
  • Demonstrated, strong interpersonal and communication skills in a collegial environment.
  • A high level of professionalism, and ability to deal with sensitive issues with tact, diplomacy and compassion.
  • Excellent conflict management skills.
  • Being self-motivated and self-directed with a willingness to take on new responsibilities and adapt, manage and facilitate change.
  • An ability to work effectively with a diverse population and with all levels of university personnel.
  • An ability to balance and manage multiple, competing priorities.
  • Excellent organizational and written/oral communications skills.
  • Excellent research and analytical skills.
  • Exceptional presentation, training and group facilitation skills.
  • An ability to motivate and appropriately recognize students, volunteers and staff.
  • Strategic planning, process development and budget management experience.

Continued success in the position requires:

  • Working effectively with academic and administrative colleagues and student organizations, and actively listening to others to garner cooperation and support.
  • Sound knowledge of student development theory, contemporary student health and wellness issues, including the particular needs of students with disabilities, LGBTQ+, graduate, Indigenous and international students.
  • Being responsive to rapidly changing student and institutional needs.
  • Ability to establish and maintain effective, collaborative and harmonious working relationships.

The following are considered to be assets:

  • An understanding of the impact of trauma on student wellness, retention and success.
  • Professional experience working in complex work environments.
  • Experience working with a wide range of diverse constituents.
  • A background in project management.

Territory Acknowledgement: We acknowledge and respect the Lək̓ʷəŋən (Songhees and Xʷsepsəm/Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.

Equity Statement: UVic is committed to upholding the values of equity, diversity, inclusion and human rights in our living, learning and work environments. In pursuit of our values, we seek members who are eager to actively participate in that shared responsibility. We actively encourage applications from members of historically and systemically marginalized groups.

Read our full equity statement here: www.uvic.ca/equitystatement.

Accessibility Statement: If you anticipate needing accommodations for any part of the application and hiring process contact: uviccareers@uvic.ca Any personal information provided will be maintained in confidence.

What UVic Offers: To learn more click here

About University of Victoria

Government Administration
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As a top-ranked university on Canada's West Coast, we're driven by our curiosity, engagement and innovative spirit to help solve the world's biggest problems. We're guided by our principles, our extraordinary natural and cultural environment and our deep respect for learning that has come before. #UVic