Junior Microsoft 365 Administrator
About the role
Junior Microsoft 365 Administrator
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.
Role Overview
We are looking for a Junior Microsoft 365 Administrator to support the day‑to‑day operations of an enterprise Microsoft 365 environment. This role is ideal for someone building a career in Microsoft cloud services and managed IT operations, working under the guidance of senior engineers within a structured, ITIL‑based support model. You will assist with administration, monitoring, and service requests across core Microsoft 365 services while gaining hands-on experience in a large, regulated enterprise environment.
What You’ll Do
Provide front‑line operational support for Microsoft 365 services, including: Exchange Online SharePoint Online OneDrive for Business Microsoft Teams Microsoft 365 Office applications Perform user administration tasks such as: License assignment Group and access updates Account changes following approved requests Support incident triage and troubleshooting under senior engineer guidance. Monitor Microsoft 365 service health dashboards and report alerts or issues. Assist with Microsoft Teams and collaboration administration in line with governance standards. Support basic email security tasks within Exchange Online Protection (EOP). Assist with Multi‑Factor Authentication (MFA) user support and troubleshooting. Process standard service requests accurately and within defined procedures. Maintain clear documentation of work performed in ticketing and service management systems. Follow change, incident, and service request processes consistently.
What You Bring
1–3 years of experience supporting Microsoft 365 or Office 365 in an IT environment.
Basic hands‑on experience with
Exchange Online Teams SharePoint Online or OneDrive Understanding of common IT support concepts (incidents, service requests, escalation). Interest in Microsoft cloud services and learning enterprise‑scale environments. Good written and verbal communication skills. Strong attention to detail and willingness to follow documented procedures. Ability to work effectively as part of a team and escalate issues when needed.
Nice to Have
Entry‑level Microsoft certifications (e.g., MS‑900, AZ‑900, or similar) Experience working in a service desk or managed services environment Exposure to ITIL concepts or ticketing tools Basic familiarity with security concepts such as MFA or email filtering
Work environment
This role follows a hybrid work model in Ontario.
Not the right fit? Search for Microsoft 365 Administrator jobs in Toronto, Ontario, Canada
About DXC Technology
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.
Learn more about how we deliver excellence for our customers and colleagues: https://www.dxc.com
X: https://x.com/DXCTechnology Youtube: https://www.youtube.com/DXCTechnology Instagram: https://www.instagram.com/dxctechnology
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Junior Microsoft 365 Administrator
About the role
Junior Microsoft 365 Administrator
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.
Role Overview
We are looking for a Junior Microsoft 365 Administrator to support the day‑to‑day operations of an enterprise Microsoft 365 environment. This role is ideal for someone building a career in Microsoft cloud services and managed IT operations, working under the guidance of senior engineers within a structured, ITIL‑based support model. You will assist with administration, monitoring, and service requests across core Microsoft 365 services while gaining hands-on experience in a large, regulated enterprise environment.
What You’ll Do
Provide front‑line operational support for Microsoft 365 services, including: Exchange Online SharePoint Online OneDrive for Business Microsoft Teams Microsoft 365 Office applications Perform user administration tasks such as: License assignment Group and access updates Account changes following approved requests Support incident triage and troubleshooting under senior engineer guidance. Monitor Microsoft 365 service health dashboards and report alerts or issues. Assist with Microsoft Teams and collaboration administration in line with governance standards. Support basic email security tasks within Exchange Online Protection (EOP). Assist with Multi‑Factor Authentication (MFA) user support and troubleshooting. Process standard service requests accurately and within defined procedures. Maintain clear documentation of work performed in ticketing and service management systems. Follow change, incident, and service request processes consistently.
What You Bring
1–3 years of experience supporting Microsoft 365 or Office 365 in an IT environment.
Basic hands‑on experience with
Exchange Online Teams SharePoint Online or OneDrive Understanding of common IT support concepts (incidents, service requests, escalation). Interest in Microsoft cloud services and learning enterprise‑scale environments. Good written and verbal communication skills. Strong attention to detail and willingness to follow documented procedures. Ability to work effectively as part of a team and escalate issues when needed.
Nice to Have
Entry‑level Microsoft certifications (e.g., MS‑900, AZ‑900, or similar) Experience working in a service desk or managed services environment Exposure to ITIL concepts or ticketing tools Basic familiarity with security concepts such as MFA or email filtering
Work environment
This role follows a hybrid work model in Ontario.
Not the right fit? Search for Microsoft 365 Administrator jobs in Toronto, Ontario, Canada
About DXC Technology
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.
Learn more about how we deliver excellence for our customers and colleagues: https://www.dxc.com
X: https://x.com/DXCTechnology Youtube: https://www.youtube.com/DXCTechnology Instagram: https://www.instagram.com/dxctechnology