Education: Secondary (high) school graduation certificate. Work setting: Cleaning service company. Tasks: Sweep, mop, wash and polish floors. Dust furniture. Vacuum carpeting, area rugs, draperies and upholstered furniture. Clean and disinfect elevators. Handle and report lost and found items. Attend to guests' requests for extra supplies or other items. Provide basic information on facilities. Pick up debris and empty trash containers. Wash windows, walls and ceilings. Address customers' complaints or concerns. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Repetitive tasks. Handling heavy loads. Physically demanding. Attention to detail. Bending, crouching, kneeling. Combination of sitting, standing, walking. Standing for extended periods. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Flexibility. Initiative. Reliability. Team player. Values and ethics. Experience: 1 year to less than 2 years.