Ottawa East Yard – Bilingual Operations Support Administrator

**Location:**1815 Bantree Street, Ottawa, ON

**Position Type:**Permanent Full-Time

**Reporting:**Operations Manager

**Start Date:**As soon as possible

**Hours:**Monday to Friday, shift of either 7am-4pm/8am-5pm/9am-6pm

Compensation:$55,000 - $65,000 per annum

About Miller Waste Systems: Miller Waste Systems Inc. has been in operation since 1961. As a proudly Canadian, privately owned and operated Waste Company, Miller Waste is a leader in waste management and diversion, providing governments and industries with a wide range of services in the province of Ontario, Nova Scotia, New Brunswick, and Manitoba, and currently operates out of more than 30 locations.

Our people are our number one asset and together we are working towards achieving our vision to be the most trusted, most operationally excellent integrated waste provider in North America.

Join us and become a part of the Miller Waste team and be a part of something great, where you can make a difference.

Summary: The Bilingual Operations Support Administrator manages the day-to-day administrative and time management activities for Operations. This includes calendar management, general office administration, document preparation, communications support, and other professional support.

Responsibilities:

• Must adhere to Miller Waste System safety protocols and must be familiar with occupational Health & Safety Act
• Answering incoming calls for residential inquiries
• Provide exceptional customer service
• Data entry and processing of the daily paperwork
• Main switchboard operator for incoming calls, sorting incoming mail, as well as courier packages
• Working with supervisors on a daily basis to deal with complaints
• You will also be required at times to assist the Management team in resolving customer inquiries
• Dispatching residential calls/complaints to Route Supervisor and Drivers
• Filing and general maintenance of all office records update daily records as well as any other general administrative duties as required
• Assisting day to day and month end in Ottawa East/West Yard
• Monitoring and tracking of driver’s productivity

Competencies & Qualifications:

• Successful candidates should have at least 6 months experience in office administration
• Must be bilingual in French and English with strong communication skills in both languages
• You must be a team player, have excellent interpersonal and communication skills
• You must possess excellent knowledge on PC based systems such as Excel, Word, Outlook etc
• You must be able to work in fast paced environment
• You should have the ability to pay attention to details

**Posting closing date:**This posting will remain active until it has been filled.

This posting is for an existing vacancy. Artificial intelligence is not used in the screening, assessment, or selection of applicants for this position.

We realize that you may not feel you have every qualification listed and that working to secure a career can be stressful. If you feel that you meet most of the company’s needs and that your passion for your work adds value to a growing company, we would still love to hear from you.

Miller Waste Systems is committed to equity, diversity and inclusivity in the workplace, we welcome applications from women, racially visible individuals, people with disabilities, indigenous peoples, and LGBTQ2S+ persons.

We are committed to providing people with disabilities with equal opportunities and standards of goods and services and are fully compliant with applicable provincial Disabilities Acts.

Miller Waste Systems strives to be an employer of choice. As a proudly Canadian, privately owned and operated Waste Company we have over 65 years’ experience of providing quality service to all our customers. We have been successful in achieving this goal by providing a family and employee centric environment at all our locations. We provide industry leading work environment and compensation, benefits, and pension programs.