Credit & Collections Manager (Ref: 1125708) Mississauga, ON $100,000 - $130,000 + 10% Bonus + RRSP Match

Your New Company Our client is a well-established North American manufacturing and distribution organization with operations across Canada and the United States. With a long history of success, the company supplies products through both retail and commercial channels and has built a reputation for quality, stability, and customer service.

Employing over 800 people, the organization offers a collaborative, family-oriented culture, strong employee tenure, and the backing of a larger privately held group of companies. The business continues to invest in its people, systems, and processes, making this an attractive opportunity for finance professionals seeking long-term career growth.

This role will be located at their head office in Mississauga.

Your New Role Reporting to the Director of Finance, the Credit & Collections Manager will lead the full Order-to-Cash (O2C) and Accounts Receivable function for the organization. You will oversee a team of five Credit and AR Specialists while managing collections, credit risk, cash application, customer management, reporting, and compliance activities across Canada and the United States.

Key responsibilities include: Lead, mentor, and develop a team of 5 Credit and AR Specialists Manage the full Accounts Receivable and Order-to-Cash cycle Develop and execute collection strategies to improve cash flow and reduce bad debt Evaluate customer creditworthiness, establish credit limits, and monitor credit risk exposure Prepare cash flow forecasts, AR reporting, and presentations for senior leadership and the Board Oversee EDC insurance programs and related risk management processes Support onboarding of key customer accounts and ensure accurate customer documentation Ensure compliance with U.S. and Canadian tax and customer documentation requirements Drive process improvements and operational efficiencies across the AR function Partner with finance and business leaders on strategic initiatives and ad hoc projects This position is based in Mississauga and operates primarily in-office, with limited work-from-home flexibility throughout the year.

What You'll Need to Succeed To be considered for this opportunity, you will possess: 7+ years of progressive Accounts Receivable, Credit, and Collections experience 3+ years of people leadership experience managing a Credit, Collections, or AR team Strong experience overseeing the full Order-to-Cash process Proven expertise in credit risk assessment, credit policies, collections, and cash flow management Experience preparing executive-level reporting, forecasts, and financial analysis Knowledge of customer documentation and tax compliance requirements across Canada and the United States Experience managing EDC insurance programs or similar export credit insurance arrangements Strong leadership, coaching, and stakeholder management skills Experience driving process improvements and operational efficiencies Experience using ERP systems, ideally Microsoft Dynamics 365 Business Central Ability to travel occasionally within the United States

What You'll Get in Return Competitive salary of $100,000 - $130,000 10% annual bonus RRSP matching program (4.5% company match following eligibility period) Flexible working hours with core hours between 10:00 a.m. and 3:00 p.m. Limited overtime requirements and strong work-life balance Comprehensive health, dental, vision, life, and disability coverage Health Spending Account and Flexible Spending Account Employee Assistance Program and wellness resources Tuition reimbursement program Paid vacation and floating days Employee recognition programs and engagement events Career development and progression opportunities within a growing organization

What You Need to Do Now If you meet all the requirements for this role, please apply quoting reference number: 1125708. Thank you in advance for your interest.

We regret that we can only respond to candidates chosen for interview.

This posting is for an existing position within the organization.

AI may be used in the screening process for this role.