Seeing beyond numbers™

At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 2,800 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.

This role sits within Northpoint Commercial Finance, a subsidiary of Laurentian Bank. Northpoint provides expert, flexible and personal inventory and equipment financing solutions to manufacturers, dealers and end-users across the U.S. and Canada.

The Sales Support Coordinator works closely with both the inside and field sales team to support business development activity for a commercial lending business. The role includes planning, logistics and reporting for sales campaigns and tradeshows. The role also includes management and reporting using primary sales CRM database, primary business operating system, and other tools such as Microsoft Access and Excel. Ideal candidates will possess excellent written and verbal communication skills, planning and organizational skills, and strong technical skills in Microsoft Excel & Access, and proficiency in all other MS Office software. Experience with Salesforce.com a plus.

Responsibilities

• Sales Support – Assist the sales team by developing and executing automated direct marketing campaigns, processing customer lead lists, building and distributing routine reporting, and preparing presentations and proposals. Provide timely reporting to the sales team such as Credit Line Utilization, File Status, and other pertinent information to assist the sales team in maximizing their efficiency.
• Trade Show Coordination – Coordinate Northpoint’s presence at many annual trade shows and dealer meetings across multiple industries. Source and maintain supply of marketing giveaways as well as trade show display materials and equipment. Manage registration process and travel arrangements for attendees and insure timely delivery and setup of booths and/or tables.
• CRM Management – Lead design and deployment of Salesforce.com reporting and dashboards, monitor database for accuracy, and assist both inside and field sales team in required data input and maintenance. Develop additional automation for new cases and stay current on Salesforce.com advancements.
• General Office Coordination – Manage office vendor relationships.
• Other duties as assigned.

Qualifications:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Education/Experience:**Bachelor’s degree from a four year college or university preferred.

**Language Ability:**Ability to read and interpret documents such as marketing materials and credit applications. Ability to construct customer facing emails, text messages and any other primary methods of correspondence on a regular basis. Ability to communicate effectively over the phone with a variety of contacts including but not limited to manufacturer and dealer clients and potential new customers.

**Math Ability:**Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to interpret graphs.

**Reasoning Ability:**Ability to apply common sense understanding to carry out instruction furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

**Computer Skills:**Microsoft Office required, specifically Outlook, Word, Access and Excel. Excel and Outlook utilization will be particularly heavy. Ability to rapidly become proficient in the utilization of the customer relationship management software is critical.

**Certificates and Licenses:**None

**Supervisory Responsibilities:**None

**Work Environment:**The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Location:**Candidate will work out of the Burlington, ON home office.

**Physical Demands:**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

What Laurentian Bank has to offer you

The total compensation offered by Laurentian Bank encompasses a comprehensive range of benefits, highlighting our commitment to the well-being and success of our employees.

Here are some of the key points of our offering:

• The actual annual base salary offered will take into account internal equity, skills, and experience among other factors. -**Total compensation:**Earn a comprehensive compensation package that includes annual reviews and performance-based bonuses. -**Work model:**We prioritize a hybrid work model based on business needs. -**Stock purchase plan:**Become not just an employee, but a Laurentian Bank shareholder. Employer matching takes your investment even further. -**Time off:**In addition to paid vacation, we provide floating days and leave options to accommodate the diverse needs of our employees. Plus, as an extra perk, you also get a paid day off to celebrate your birthday. -**Health and wellness:**Take care of your health and well-being with access to healthcare professionals, our Employee and Family Assistance Program (EFAP), and a Stress Management and Well-Being Program. -**Group insurance and pension:**We offer a competitive insurance program based on your family’s needs and a defined contribution pension plan to help prepare for your future. -**Financial benefits:**As a Laurentian Bank employee, you’re also the best ambassador for our products and services. Take advantage of employee-only offers on a wide range of products. Enjoy exclusive deals and preferred rates on products and services including insurance, hotels, train tickets, spas and many more.

We are committed to creating a fulfilling professional environment where your skills are valued, and your well-being is a priority. Join us for a rewarding career at Laurentian Bank.

Inclusion and Accessibility

At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive. To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community.

We strive to offer a flexible and accessible work experience that is inclusive of everyone. If at any time you need an accommodation, please let us know.

PIPEDA

We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you.