Don't skip a beat, apply to JAM Industries!

JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears?

Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!

We offer much more than a fun and casual work environment! As a member of our team, you will enjoy a comprehensive compensation package including group insurance (medical, dental, life and LTD), beautiful and current office spaces, a subsidized on-site cafeteria, and generous employee discounts. Not to mention the opportunity to work in a highly talented winning team!

JAM Industries is a leading distributor of consumer electronic goods, pro-audio equipment and musical instruments. To learn more about JAM Industries, please visit our Web site at www.JamIndustries.com.

We are currently seeking a talented, resourceful, confident candidate to join our team as a Customer Service Representative for our Erikson Pro, Commercial Division.

Reporting to the Division Manager, the Customer Service Representative is responsible for:

• Communicating with existing Erikson Pro, Commercial customers.
• Building and strengthening relationships with our customers.
• Obtaining purchase orders, issuing RMAs for warranty claims, responding to order inquiries, tracking samples, issuing credits, etc.;
• Working with Sales Reps
• Other detail oriented administrative tasks as required.

Requirements:

• 2-3 years inside sales or customer service experience.
• Proficiency with Microsoft Office Applications.
• Excellent communications skills (written/verbal) and interpersonal skills.
• Demonstrated organizational ability and follow-through.
• Demonstrated ability to work in a fast paced, dynamic environment.
• Demonstrated ability to work harmoniously in a team as well as autonomously.
• Strong attention to detail.
• Bilingual.

While we appreciate your interest, please note that only qualified candidates will be contacted.

www.eriksopro.com

www.eriksoncommercial.com

Ready to join our team? Here is why we are one big, happy JAMily…

• Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
• Wellness Incentive Program and an Employee Assistance Program.
• RRSP matching program.
• Work-life balance is key: Flextime, summer hours, paid vacation, personal time off.
• We value work life balance and offer a casual and fun environment.
• Lively social calendar…there's always something for everyone!
• Generous employee discount on all our cool gear.
• On-going learning opportunities.
• Not to mention the opportunity to work in a highly talented, winning team!

Safety Statement:
We are committed to providing a safe and healthy work environment. All candidates should expect adherence to workplace safety protocols, including compliance with local health and safety regulations and internal safety standards.

Diversity Statement:
We value diversity and inclusion, striving to create a culture where everyone feels included and celebrated. We are committed to flexible working arrangements to meet the diverse needs of our team members and stakeholders. Join us in shaping the future of Nexora and drive forward initiatives that make a real difference.

Come JAM with us… we not only work hard but play just as hard. Want to take your career to the next level? Click here to view all our current openings! Apply Online!

While we appreciate your interest, please note that only qualified candidates will be contacted.