About Savaria – Better Mobility for Life

Savaria is a global leader in accessibility and patient care products, designing and building wheelchair lifts, stairlifts, elevators for home and commercial applications, medical beds, ceiling track lifts and patient slings. Our vision is to empower people with mobility for life. We achieve this by providing products that improve mobility and access in daily life, and through our drive to build quality products and to be attentive to the needs of our customers.

Savaria employs 2,500 valued associates globally and has 11+ manufacturing facilities to reach markets in North America, Europe, Australia, and Asia.

Position Summary

We are looking for a detail-oriented and proactiveCollections Specialistto join our team in London, Ontario. This role will report to the accountant and will play a key role in credit control and accounts receivable management, ensuring timely collection of outstanding balances while proactively monitoring accounts to prevent overdue payments.

This is an exciting opportunity to contribute to a growing organization that is committed to quality, inclusion, and continuous improvement.**Savaria Sales, Installation and Service Inc.**supplies, installs, and maintains lifts and elevators across Ontario and is a subsidiary of Savaria Corporation listed on the TSX: SIS. The successful candidate will work closely with the accounting and sales team, communicating with customers via email and telephone to manage accounts, resolve discrepancies, and support the company’s cash flow in a fast-paced environment with over 350 new installations annually and more than 2,000 active clients.

Work Location:

This is a 100% on-site position at 2028 Dundas Street, London, ON

Key Responsibilities:

• Lead or support credit control and accounts receivable management, including monitoring both upcoming and past-due accounts
• Collaborate with internal teams such as finance, accounting, operations, and legal
• Ensure alignment with internal credit policies and financial procedures
• Analyze account data, prepare reports, and support decision-making with timely insights on outstanding balances and payment trends
• Monitor, maintain, document, and report status on all customer accounts to ensure timely payment before and after due dates
• Contact customers via email and telephone to follow up on upcoming and outstanding invoices and resolve issues preventing payment
• Assist with credit approvals and credit checks, including reviewing credit reports using Lumberman’s service
• Collect and submit required paperwork to secure liens in a timely manner when necessary
• Support accounting procedures by applying deposits to the appropriate customer accounts
• Contribute to cross-functional projects, audits, or continuous improvement initiatives
• Other duties as required

Qualifications & Experience

Education & Certification

• Post-secondary education in accounting, business administration, or a related field preferred

Experience

• 3-5 years of experience in collections, credit control, or accounts receivable
• Experience in a construction, service, or project-based environment is an asset
• Working knowledge of MS Office, Sage 300, and Microsoft Access is considered an advantage

Key Skills

• Excellent communication and organizational skills
• Strong analytical and problem-solving abilities
• Ability to work both independently and within a team environment
• Detail-oriented, deadline-driven, and highly professional
• Strong customer service skills with the ability to handle payment discussions professionally
• Ability to prioritize, multitask**,**and stay organized in a fast-paced environment
• Bilingual in English and French is considered an asset

Why Work with Us?

• Be part of a global, publicly traded company with a meaningful mission
• Competitive compensation
• Competitive salary with medical and dental benefits.
• Opportunities for learning, development, and career growth
• Work with a collaborative and inclusive team that values innovation and integrity
• Make a difference by helping people access a better quality of life

Diversity, Equity, and Accessibility

Savaria is an equal opportunity employer and is committed to creating an inclusive and respectful workplace for all individuals. We value diversity in our workforce and welcome applications from all qualified candidates regardless of race, color, religion, sex, gender identity, sexual orientation, age, disability, or any other protected characteristic.

If you require any accommodation during the recruitment process, please let us know. We will work with you to meet your needs in accordance with applicable accessibility laws.

AI & Technology Notice (Recruitment Process): Savaria may use technology tools to support parts of our recruitment process, including video/audio interview recording and secure internal systems to manage applications. Candidate information may be processed through our HR systems (including ADP Workforce Now) to support scheduling, communication, and recruitment workflow.

Interview recordings, where used, are collected for evaluation purposes only and are handled in a secure and confidential manner, in accordance with applicable privacy laws.

Please note that we receive a high volume of applications. Only candidates selected for an interview will be contacted. We sincerely thank all applicants for their interest in Savaria.

If you're ready to take the next step in your career and contribute to something that matters, we encourage you to apply today.

Hiring steps

1. Pre-screening with HR

2. Virtual Interview with hiring manager/ Interview panels

3. In-person Interview and facility tour

4. Background check and offer