Job Description:

The Hudson Regional Cancer Program is one of fourteen in the province of Ontario. As the Rotary House Cancer Lodge Attendance you will facilitate a positive guest stay at the Lodge through the provision of guest services including reception, initial telephone assessment, registration, scheduling, and booking. The attendant assists in coordinating the daily operational requirements of the Lodge. The attendant works to support guests through problem solving, facilitating/enabling them to optimize their access to community and hospital resources. The Lodge Attendant must be available to respond in an emergency – identify the problem, address or refer to security or Emergency Room or call 911, at any time 24/5. The attendant works in accordance with the goals and objectives of the Royal Victoria Regional Health Centre (RVH).

As a qualified candidate you will have the following job requirements:

• Secondary School Diploma or Equivalent mandatory

• One year Healthcare related or Hospitality and Tourism

• Standard First Aid and CPR mandatory

• Proton Food Safety Certificate mandatory

• Minimum of two years working in a service industry setting – dealing with public, knowledge and experience of Cancer System preferred

• MS Office

• Meditech and ARIA

• Working with data gather and uses data

• Scheduling using Meditech and ARIA to obtain information for registration

• First Aid and CPR

You will be a great fit for this position if you have:

• Administrative Skills to ensure continued coordination of Lodge services

• Advance organizational Skills in order to prioritize duties

• Effective oral and written communication skills

• Ability to exercise discretion, tact, and confidentiality