About the role
About Blue Truck Blue Truck is a national furniture logistics company that’s reshaping how customers experience delivery — especially when it comes to big, important purchases like sofas, beds, and dining tables. We specialize in white-glove, in-home delivery for some of the fastest-growing furniture brands in the country, combining smart logistics with a seamless delivery experience and high quality support.
Founded by a team with backgrounds at Uber and other high-growth startups, we’re using technology to bring the furniture supply chain into the modern world. Our focus is simple: let furniture brands shine at what they do best — designing and selling amazing products — while we handle the heavy lifting of delivering them to customers’ homes safely, quickly, and professionally.
Blue Truck is growing fast. We've built a coast-to-coast network and earned a reputation for service that stands out in an industry that doesn’t always get it right. For people who are ambitious, solution-oriented, and excited to be part of a company that's still early in its journey, this is a ground-floor opportunity. High performers here aren’t just employees — they’re builders helping shape the future of the company (and their own careers along with it).
What You’ll Do You’ll play a critical role in our day-to-day success. You’ll be on the front lines working directly with our customers and partners, ensuring smooth deliveries and top-tier service. Responsibilities include:
- Answer inbound phone calls, text messages, and emails from customers about their deliveries.
- Confirm delivery dates and provide real-time updates on delivery crew ETAs.
- Troubleshoot problems on the spot using our internal systems and tools.
- Communicate with customers, shippers, and our internal ops team to keep everyone on the same page.
- Help with general office tasks like welcoming visitors, keeping supplies stocked, and keeping the workspace organized.
What We’re Looking For
- Tech-Savvy: Comfortable with computers and common office software (Google Workspace), and able to touch type
- Problem Solver: Curious and resourceful, with a strong desire to dive into challenges and find solutions
- Quick Learner: Able to pick up new tools quickly (e.g., Airtable, Front, internal logistics systems)
- Strong Communicator: Clear and confident on the phone, with excellent written communication skills
- Professional & Reliable: Poised under pressure, highly organized, and dependable.
This is a full time, in office position in Norcross, GA. Schedule is:
- Mon-Fri: 8:30a-5p
- The occasional Saturday may be required and hours may adjust occasionally based on the needs of the business
About Blue Truck Logistics
Blue Truck Logistics brings technology to improve the logistics and last mile delivery experience for shippers and consumers. Founded by a team with a background at Uber and other technology companies and a passion for marrying the physical and digital, Blue Truck Logistics is focused on solving delivery and distribution problems for big and bulky shippers and allowing them to unbundle distribution and focus on the merchandising and sales they love.
We want modern entrepreneurs, in home furnishings and other sectors, to have the same ability their peers selling parcel-sized items have - to create online businesses that focus on the product, branding, and merchandising side of their business without having to be entangled in the logistics of physical distribution.
About the role
About Blue Truck Blue Truck is a national furniture logistics company that’s reshaping how customers experience delivery — especially when it comes to big, important purchases like sofas, beds, and dining tables. We specialize in white-glove, in-home delivery for some of the fastest-growing furniture brands in the country, combining smart logistics with a seamless delivery experience and high quality support.
Founded by a team with backgrounds at Uber and other high-growth startups, we’re using technology to bring the furniture supply chain into the modern world. Our focus is simple: let furniture brands shine at what they do best — designing and selling amazing products — while we handle the heavy lifting of delivering them to customers’ homes safely, quickly, and professionally.
Blue Truck is growing fast. We've built a coast-to-coast network and earned a reputation for service that stands out in an industry that doesn’t always get it right. For people who are ambitious, solution-oriented, and excited to be part of a company that's still early in its journey, this is a ground-floor opportunity. High performers here aren’t just employees — they’re builders helping shape the future of the company (and their own careers along with it).
What You’ll Do You’ll play a critical role in our day-to-day success. You’ll be on the front lines working directly with our customers and partners, ensuring smooth deliveries and top-tier service. Responsibilities include:
- Answer inbound phone calls, text messages, and emails from customers about their deliveries.
- Confirm delivery dates and provide real-time updates on delivery crew ETAs.
- Troubleshoot problems on the spot using our internal systems and tools.
- Communicate with customers, shippers, and our internal ops team to keep everyone on the same page.
- Help with general office tasks like welcoming visitors, keeping supplies stocked, and keeping the workspace organized.
What We’re Looking For
- Tech-Savvy: Comfortable with computers and common office software (Google Workspace), and able to touch type
- Problem Solver: Curious and resourceful, with a strong desire to dive into challenges and find solutions
- Quick Learner: Able to pick up new tools quickly (e.g., Airtable, Front, internal logistics systems)
- Strong Communicator: Clear and confident on the phone, with excellent written communication skills
- Professional & Reliable: Poised under pressure, highly organized, and dependable.
This is a full time, in office position in Norcross, GA. Schedule is:
- Mon-Fri: 8:30a-5p
- The occasional Saturday may be required and hours may adjust occasionally based on the needs of the business
About Blue Truck Logistics
Blue Truck Logistics brings technology to improve the logistics and last mile delivery experience for shippers and consumers. Founded by a team with a background at Uber and other technology companies and a passion for marrying the physical and digital, Blue Truck Logistics is focused on solving delivery and distribution problems for big and bulky shippers and allowing them to unbundle distribution and focus on the merchandising and sales they love.
We want modern entrepreneurs, in home furnishings and other sectors, to have the same ability their peers selling parcel-sized items have - to create online businesses that focus on the product, branding, and merchandising side of their business without having to be entangled in the logistics of physical distribution.