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Manager, Global Partnerships and Learning

Ottawa, ON
JobCard.seniorityLevels.senior_level

About the role

Duties and Responsibilities:

Responsible for managing the incoming and outgoing exchange programs within the International Student Services Office (ISSO). The incumbent is also responsible for strategic priorities within student safety abroad, including the design and implementation of student risk management abroad training, maintenance of international partnerships and oversight of all student international exchange mobility programs

Qualifications:

The incumbent must possess the following qualifications:

  • Knowledge of operational management practices including program/service delivery models, policy development, planning, budgeting, performance measurement management, and human resources
  • Knowledge of international student services, student mobility, program design, delivery, assessment, and evaluation methodologies, processes, and practices
  • Knowledge of relevant governing legislation, collective agreements, policies and procedures
  • Knowledge of the broader university academic units, departments, and divisions
  • Deals with confidential and sensitive information which requires superior tact, judgement, diplomacy, facilitation and negotiation skills (particularly appreciating dynamics and sensitivities of other cultures)

Education and Experience:

The above is normally acquired through the completion of:

  • Undergraduate University degree in Marketing, Business, Communication, International Relations, Education or related field. Masters’ degree will be preferred
  • Minimum of two to three years of previous experience in related field with some exposure to management and leadership skills

HR Note:

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

About Carleton University

Higher Education
5001-10,000

Carleton University, Canada’s capital university is situated on a beautiful campus bordered by the sparkling Rideau River and Canal, Carleton is just minutes from the heart of our nation’s government and enjoys easy access to the many organizations, associations and businesses which thrive in Ottawa. Many of Ontario’s leading high tech companies surround our campus where cutting-edge research joins with highly innovative teaching to solve real-life problems. Members of a dynamic, research-intensive university, Carleton’s faculty and staff provide a superior learning experience for our fine students who hail from every province and from over 100 countries around the world.