About the role
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.
Director, Capital Planning – Americas (12 Month Contract)
The Director, Capital Planning, plays a vital role in supporting the long-term management of FS properties, maintaining the integrity of the FS brand, and enhancing asset value for our Owner partners. This role is responsible for leading the identification of key priority properties, assessing current and future capital needs, and overseeing the front-end planning of capital project implementation to strategically enhance the FS portfolio.
Working with the Regional VP, Design Services, the Director engages with Owners and stakeholders on capital commitments and asset maintenance, while aligning planning efforts and strengthening owner relations. Key responsibilities include overseeing multi-year capital expenditure planning, budgeting, investment prioritization, and lifecycle forecasting, ensuring that all plans meet brand standards and operational objectives.
What You’ll Be Doing:
Asset Management
- Review current and future capital needs within a regionalized portfolio to increase an asset’s performance, long-term values, and maintain FS brand standards.
- Oversee and monitor the regional portfolio of operating assets to assess renovation life cycles, performances, and market positioning.
- Lead annual assessment of properties to identify priority properties for capital planning.
- Execute the issuance of Long-range (7-year) Capital plans, ensuring alignment with Four Seasons’ strategic and financial goals.
- Create regional capital summaries to communicate long-term goals, support proactive resource planning, and ensure visibility across departments.
- Collaborate with internal and external stakeholders to ensure delivery of capital commitments and address changes to commercial, legal or phasing issues.
- Monitor renovation progress, ensuring critical milestones, schedules and program requirements are being met.
- Leverage operational framework and focus asset data to inform and influence Hotels/Owners on their renovation priorities, ensuring each asset is addressing and fulfilling their contractual capital commitments and working towards the overall Company’s product quality improvement targets.
- Collaborate with Capital Planning team to ensure continuous improvement of processes.
Renovation Projects
- Lead front-end planning of all capital projects (scope, schedule, financial analysis, + other supporting documentation).
- Lead project implementation for priority and major renovations during the initiation and planning phases while monitoring project status from design to completion.
- Serve as a single point of contact for all renovation requirements.
- Assist in selecting Design Services Project Leads to oversee the execution of Owner-approved renovations.
- Lead preparation of Master Vision, and Renovation Scope documents.
- Evaluate each capital project based on set assessment criteria and available data.
- Travel to key capital projects to identify priorities and resources required to identify renovation priorities and directional scope of work.
- Global Programs
- Work closely with internal stakeholders to identify Global Programs (issued by Corporate Finance) of relevance and integrate financial requirements in the region’s long-range Capital Plans.
- Identify and escalate competing Global Programs’ priorities (based on Hotel feedback) to Regional Vice Presidents and Area Presidents, ensuring all stakeholders agree on actual implementation dates, and any deviations/associated impacts to the property as a result.
- Lead General Managers/Planning Committee orientations to review and/or implement Four Seasons’ Global/Regional initiatives into a properties’ Capital Plan.
Administration/Reporting
- Prepare and issue annual capital plans, monthly and quarterly capital status reports, and capital renovation newsletters to the field highlighting upcoming milestone dates, planned and completed renovations.
- Assist with the preparation of quarterly business review reports, and ad-hoc reports for the Executive Leadership team.
- Collect data to understand renovation history, costs, roles, and responsibilities.
- Create new templates, transform existing reports to adhere to brand standards.
- Arrange travel, and complete associated expense reports.
What You Bring:
- Degree in Business, Architecture, Real Estate Management, Engineering, Finance or Hotel Administration, with a focus on asset planning and project management.
- Minimum 10 years of experience in hospitality or a related industry with project, construction and/or asset management.
- Licensed/Registered Professional status (i.e., Real Estate Management, Finance, Project Management, Professional Engineer, Licensed Architect, etc.,) preferred.
- Royal Institution of Chartered Surveyors (RICS), Chartered Institute of Building (CIOB), or similar designation beneficial.
- LEED accreditation beneficial.
- Hotel operator and/or quality surveying experience is an asset.
- Commercial real estate industry experience is beneficial.
- Proven track record in process management, project delivery, and capital planning.
- Financial acumen with experience managing budgets.
- Experience working with multi-cultural Owner/management/project teams on multiple projects essential.
- Experience working with global teams.
- Highly skilled in project and/or construction management processes and tools, and asset management.
- Solid understanding of financial and economic modelling and analysis.
- Solid understanding of key commercial and legal terms of a typical Hotel Management Agreement.
- Expert knowledge of luxury Hotel/Residential project lifecycles, renovation processes, and brand standards.
- Ability to understand and cross-reference drawings, specifications and other design- and construction-related documents.
- Advanced skill level with Microsoft Office (Excel, PowerPoint, Word, etc.), Bluebeam, and Adobe Acrobat.
Key Skills/Who You Are:
- High degree of interpersonal skills to deal effectively with all business contacts with ability to adapt and work with owners, colleagues, consultants, and other stakeholders independently.
- Commendable organizational and planning skills with ability to work effectively under pressure, and manage dynamically changing, competing priorities and deadlines with consistent performance on deliverables.
- Comfortable navigating complex, global stakeholder environments and multi-property portfolios.
- Culturally sensitive and adaptable to other country’s customs.
- Strong team player, but able to work independently with some degree of ambiguity. Exceptional work ethic.
- Possess problem-solving and technical skills with a high-level attention to detail.
- Excellent communication skills to convey concepts clearly and understandably. Ability to effectively communicate in English and local language(s), in both oral and written forms beneficial.
- Good documentation and customer service skills.
Travel:
- Travel as required, expected 40% of time.
This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-Hybrid
Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
About the role
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.
Director, Capital Planning – Americas (12 Month Contract)
The Director, Capital Planning, plays a vital role in supporting the long-term management of FS properties, maintaining the integrity of the FS brand, and enhancing asset value for our Owner partners. This role is responsible for leading the identification of key priority properties, assessing current and future capital needs, and overseeing the front-end planning of capital project implementation to strategically enhance the FS portfolio.
Working with the Regional VP, Design Services, the Director engages with Owners and stakeholders on capital commitments and asset maintenance, while aligning planning efforts and strengthening owner relations. Key responsibilities include overseeing multi-year capital expenditure planning, budgeting, investment prioritization, and lifecycle forecasting, ensuring that all plans meet brand standards and operational objectives.
What You’ll Be Doing:
Asset Management
- Review current and future capital needs within a regionalized portfolio to increase an asset’s performance, long-term values, and maintain FS brand standards.
- Oversee and monitor the regional portfolio of operating assets to assess renovation life cycles, performances, and market positioning.
- Lead annual assessment of properties to identify priority properties for capital planning.
- Execute the issuance of Long-range (7-year) Capital plans, ensuring alignment with Four Seasons’ strategic and financial goals.
- Create regional capital summaries to communicate long-term goals, support proactive resource planning, and ensure visibility across departments.
- Collaborate with internal and external stakeholders to ensure delivery of capital commitments and address changes to commercial, legal or phasing issues.
- Monitor renovation progress, ensuring critical milestones, schedules and program requirements are being met.
- Leverage operational framework and focus asset data to inform and influence Hotels/Owners on their renovation priorities, ensuring each asset is addressing and fulfilling their contractual capital commitments and working towards the overall Company’s product quality improvement targets.
- Collaborate with Capital Planning team to ensure continuous improvement of processes.
Renovation Projects
- Lead front-end planning of all capital projects (scope, schedule, financial analysis, + other supporting documentation).
- Lead project implementation for priority and major renovations during the initiation and planning phases while monitoring project status from design to completion.
- Serve as a single point of contact for all renovation requirements.
- Assist in selecting Design Services Project Leads to oversee the execution of Owner-approved renovations.
- Lead preparation of Master Vision, and Renovation Scope documents.
- Evaluate each capital project based on set assessment criteria and available data.
- Travel to key capital projects to identify priorities and resources required to identify renovation priorities and directional scope of work.
- Global Programs
- Work closely with internal stakeholders to identify Global Programs (issued by Corporate Finance) of relevance and integrate financial requirements in the region’s long-range Capital Plans.
- Identify and escalate competing Global Programs’ priorities (based on Hotel feedback) to Regional Vice Presidents and Area Presidents, ensuring all stakeholders agree on actual implementation dates, and any deviations/associated impacts to the property as a result.
- Lead General Managers/Planning Committee orientations to review and/or implement Four Seasons’ Global/Regional initiatives into a properties’ Capital Plan.
Administration/Reporting
- Prepare and issue annual capital plans, monthly and quarterly capital status reports, and capital renovation newsletters to the field highlighting upcoming milestone dates, planned and completed renovations.
- Assist with the preparation of quarterly business review reports, and ad-hoc reports for the Executive Leadership team.
- Collect data to understand renovation history, costs, roles, and responsibilities.
- Create new templates, transform existing reports to adhere to brand standards.
- Arrange travel, and complete associated expense reports.
What You Bring:
- Degree in Business, Architecture, Real Estate Management, Engineering, Finance or Hotel Administration, with a focus on asset planning and project management.
- Minimum 10 years of experience in hospitality or a related industry with project, construction and/or asset management.
- Licensed/Registered Professional status (i.e., Real Estate Management, Finance, Project Management, Professional Engineer, Licensed Architect, etc.,) preferred.
- Royal Institution of Chartered Surveyors (RICS), Chartered Institute of Building (CIOB), or similar designation beneficial.
- LEED accreditation beneficial.
- Hotel operator and/or quality surveying experience is an asset.
- Commercial real estate industry experience is beneficial.
- Proven track record in process management, project delivery, and capital planning.
- Financial acumen with experience managing budgets.
- Experience working with multi-cultural Owner/management/project teams on multiple projects essential.
- Experience working with global teams.
- Highly skilled in project and/or construction management processes and tools, and asset management.
- Solid understanding of financial and economic modelling and analysis.
- Solid understanding of key commercial and legal terms of a typical Hotel Management Agreement.
- Expert knowledge of luxury Hotel/Residential project lifecycles, renovation processes, and brand standards.
- Ability to understand and cross-reference drawings, specifications and other design- and construction-related documents.
- Advanced skill level with Microsoft Office (Excel, PowerPoint, Word, etc.), Bluebeam, and Adobe Acrobat.
Key Skills/Who You Are:
- High degree of interpersonal skills to deal effectively with all business contacts with ability to adapt and work with owners, colleagues, consultants, and other stakeholders independently.
- Commendable organizational and planning skills with ability to work effectively under pressure, and manage dynamically changing, competing priorities and deadlines with consistent performance on deliverables.
- Comfortable navigating complex, global stakeholder environments and multi-property portfolios.
- Culturally sensitive and adaptable to other country’s customs.
- Strong team player, but able to work independently with some degree of ambiguity. Exceptional work ethic.
- Possess problem-solving and technical skills with a high-level attention to detail.
- Excellent communication skills to convey concepts clearly and understandably. Ability to effectively communicate in English and local language(s), in both oral and written forms beneficial.
- Good documentation and customer service skills.
Travel:
- Travel as required, expected 40% of time.
This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-Hybrid
Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.