Manager - Investigations and Standards Office and Workers' Advocate Office
About the role
Department
Government of Yukon -> Justice - ISO and WAO
Location
Whitehorse, YT Y1A 2C6 CA (Primary)
Job Type
Permanent
End Date
Full/Part Time
Full-time
Standard Hours Bi-weekly
75
Classification
MG05
Salary
$107,212.00 - $149,447.00
Union
MGT
Days Off
Saturday/Sunday
Travel
10%
Admissibility
Open to all Candidates, Preference - Canadian Indigenous Ancestry, Preference - Yukon First Nations ancestry
This competition is open to all candidates who meet the above noted Admissibility. A hiring preference will apply for qualified candidates of Canadian Indigenous ancestry, with a priority for qualified Yukon First Nation candidates. This initiative is in support of Yukon government’s goal for a representative public service. For more information on the hiring preference visitwww.yukon.ca/hiring-preference.
Job Summary and Requirements
This is to fill one Permanent, full-time position working 75 hours bi-weekly.
The Department of Justice is working to ensure Yukon remains a safe, secure, and healthy place to live and work. We build strong and healthy relationships with others to support good governance and to foster safe communities with opportunities for healing. The Department of Justice provides supportive and dynamic work environments comprised of teams of professionals who are committed to making a difference in the lives of Yukoners.
This position manages two independent programs, including the Workers’ Advocate Office and the Investigations Standards Office.
The Workers’ Compensation Act provides for services independent of the Workers’ Compensation Health & Safety Board to workers and their dependents, reporting through a designated Minister. The purpose of the Workers’ Advocate Office is to ensure that workers and their dependents are aware of key elements of the compensation system in making decisions and to help workers receive the benefits to which they are entitled.
The Manager, Workers’ Advocate Office, is responsible for ensuring effective and timely delivery of these legislatively-mandated services to injured workers throughout the Yukon, and Canada or internationally, depending on the injured worker’s residence.
The Manager is also responsible for the Investigations Standards Office who provides independent oversight of the Whitehorse Corrections Centre. The ISO is responsible for investigating inmate complaints upon request, hearing appeals of inmate disciplinary hearings upon request, and conducting special investigations as per the legislative authority under the Corrections Act.
The Manager provides strategic leadership for the Workers’ Advocate Office and the Investigations Standards Office staff through effective organizational planning and performance management, accountability reporting, and building strong working relationships with key stakeholders.
For more information about this position, please contact Randi Cave, Director, Regulatory Services atRandi.Cave@yukon.ca**.**
For more information about the recruitment process, please contact Ilze Pretorius, Human Resources Consultant atilze.Pretorius@yukon.ca**.**
Essential Qualifications Please submit your resume clearly demonstrating how you meet the following qualifications. Please note selection for further consideration will be based solely on the information you provide in your resume.
-
Post-secondary degree in public administration, social work, criminology, law, Advocacy Certification, or other related fields.
-
Considerable experience in interpreting and applying legislation and recommending appropriate courses of action.
-
Significant experience developing and implementing program strategies, operational policies, and procedures within a regulatory, oversight, or independent office environment
-
Considerable experience leading and managing teams of professionals, including responsibility for human and financial resources,
-
Demonstrated experience providing guidance and direction to staff on complex and high-conflict case matters.
The following will be considered an asset:
- Experience representing clients in appeals in a tribunal environment
Candidates who have education, training, and/or experience equivalent to the essential qualifications listed above will be equally considered.
Desired Knowledge, Skills and Suitability Candidates should have and may be assessed on the following:
- Knowledge of regulatory frameworks, administrative fairness, oversight principles, or investigations processes.
- Knowledge of policy development, program evaluation methods, and evidence‑based decision making.
- Strong leadership and supervisory skills, including the ability to support staff dealing with complex or emotionally challenging work.
- Excellent analytical and critical‑thinking abilities, including assessing complex information and identifying risks.
- Effective communication skills—verbal, written, and interpersonal—suitable for high‑stakes and sensitive environments.
- Ability to interpret and apply legislation, policy, and standards to diverse situations.
- High level of discretion, judgement, and ethical conduct.
Eligibility List
12 months
Post Date
12 March 2026
Close Date
25 March 2026
Job Description
Manager Workers Advocate Office JD - Oct 31 2019 -3-6666
Job Description.
About Yukon Government
The Yukon public service offers a diversity of career options in a stable work environment. As a Yukon government public servant, you have access to on-the-job learning, leadership courses, interdepartmental training and tuition reimbursement, and the daily opportunity to direct your career path.
As Yukon government public servants, we are able to make a genuine difference in our communities. Every day, we work closely with both the people we serve and with the decision-makers who guide the policies that affect our lives. A career with us allows you to be a part of that process and watch the results of your work come to life in the real world.
Our employment equity policy affirms equal access for women, aboriginal people and people with disabilities to government jobs.
The Yukon government has been recognized as a Top 100 Employer in Canada since 2014. This is due to the benefits, leave options and opportunities for training and career development.
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Manager - Investigations and Standards Office and Workers' Advocate Office
About the role
Department
Government of Yukon -> Justice - ISO and WAO
Location
Whitehorse, YT Y1A 2C6 CA (Primary)
Job Type
Permanent
End Date
Full/Part Time
Full-time
Standard Hours Bi-weekly
75
Classification
MG05
Salary
$107,212.00 - $149,447.00
Union
MGT
Days Off
Saturday/Sunday
Travel
10%
Admissibility
Open to all Candidates, Preference - Canadian Indigenous Ancestry, Preference - Yukon First Nations ancestry
This competition is open to all candidates who meet the above noted Admissibility. A hiring preference will apply for qualified candidates of Canadian Indigenous ancestry, with a priority for qualified Yukon First Nation candidates. This initiative is in support of Yukon government’s goal for a representative public service. For more information on the hiring preference visitwww.yukon.ca/hiring-preference.
Job Summary and Requirements
This is to fill one Permanent, full-time position working 75 hours bi-weekly.
The Department of Justice is working to ensure Yukon remains a safe, secure, and healthy place to live and work. We build strong and healthy relationships with others to support good governance and to foster safe communities with opportunities for healing. The Department of Justice provides supportive and dynamic work environments comprised of teams of professionals who are committed to making a difference in the lives of Yukoners.
This position manages two independent programs, including the Workers’ Advocate Office and the Investigations Standards Office.
The Workers’ Compensation Act provides for services independent of the Workers’ Compensation Health & Safety Board to workers and their dependents, reporting through a designated Minister. The purpose of the Workers’ Advocate Office is to ensure that workers and their dependents are aware of key elements of the compensation system in making decisions and to help workers receive the benefits to which they are entitled.
The Manager, Workers’ Advocate Office, is responsible for ensuring effective and timely delivery of these legislatively-mandated services to injured workers throughout the Yukon, and Canada or internationally, depending on the injured worker’s residence.
The Manager is also responsible for the Investigations Standards Office who provides independent oversight of the Whitehorse Corrections Centre. The ISO is responsible for investigating inmate complaints upon request, hearing appeals of inmate disciplinary hearings upon request, and conducting special investigations as per the legislative authority under the Corrections Act.
The Manager provides strategic leadership for the Workers’ Advocate Office and the Investigations Standards Office staff through effective organizational planning and performance management, accountability reporting, and building strong working relationships with key stakeholders.
For more information about this position, please contact Randi Cave, Director, Regulatory Services atRandi.Cave@yukon.ca**.**
For more information about the recruitment process, please contact Ilze Pretorius, Human Resources Consultant atilze.Pretorius@yukon.ca**.**
Essential Qualifications Please submit your resume clearly demonstrating how you meet the following qualifications. Please note selection for further consideration will be based solely on the information you provide in your resume.
-
Post-secondary degree in public administration, social work, criminology, law, Advocacy Certification, or other related fields.
-
Considerable experience in interpreting and applying legislation and recommending appropriate courses of action.
-
Significant experience developing and implementing program strategies, operational policies, and procedures within a regulatory, oversight, or independent office environment
-
Considerable experience leading and managing teams of professionals, including responsibility for human and financial resources,
-
Demonstrated experience providing guidance and direction to staff on complex and high-conflict case matters.
The following will be considered an asset:
- Experience representing clients in appeals in a tribunal environment
Candidates who have education, training, and/or experience equivalent to the essential qualifications listed above will be equally considered.
Desired Knowledge, Skills and Suitability Candidates should have and may be assessed on the following:
- Knowledge of regulatory frameworks, administrative fairness, oversight principles, or investigations processes.
- Knowledge of policy development, program evaluation methods, and evidence‑based decision making.
- Strong leadership and supervisory skills, including the ability to support staff dealing with complex or emotionally challenging work.
- Excellent analytical and critical‑thinking abilities, including assessing complex information and identifying risks.
- Effective communication skills—verbal, written, and interpersonal—suitable for high‑stakes and sensitive environments.
- Ability to interpret and apply legislation, policy, and standards to diverse situations.
- High level of discretion, judgement, and ethical conduct.
Eligibility List
12 months
Post Date
12 March 2026
Close Date
25 March 2026
Job Description
Manager Workers Advocate Office JD - Oct 31 2019 -3-6666
Job Description.
About Yukon Government
The Yukon public service offers a diversity of career options in a stable work environment. As a Yukon government public servant, you have access to on-the-job learning, leadership courses, interdepartmental training and tuition reimbursement, and the daily opportunity to direct your career path.
As Yukon government public servants, we are able to make a genuine difference in our communities. Every day, we work closely with both the people we serve and with the decision-makers who guide the policies that affect our lives. A career with us allows you to be a part of that process and watch the results of your work come to life in the real world.
Our employment equity policy affirms equal access for women, aboriginal people and people with disabilities to government jobs.
The Yukon government has been recognized as a Top 100 Employer in Canada since 2014. This is due to the benefits, leave options and opportunities for training and career development.