Looking for a company with over 50 years of success and no signs of slowing down? If so, Morguard may be the perfect place for you. As one of Canada’s leading real estate companies, with properties across North America, Morguard continues to grow and evolve. With our residential portfolio expanding and new opportunities emerging across our communities, we remain proud of our history and excited about our future. Our Purpose At Morguard, people are at the centre of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.

Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.

Putting Our Purpose into Action We Support Our People By Offering

• Access to experienced subject matter experts who provide mentorship and hands‑on learning.
• A wide range of career opportunities across the organization.
• A comprehensive, competitive benefits program that promotes health and wellness.

Where You’ll Add Value The Director, Property Management, Residential is responsible for ensuring consistent, high-quality execution of operational strategies across the residential portfolio. This role provides leadership, direction, and oversight to Regional/District Managers and on-site teams while ensuring that asset strategies are implemented effectively, consistently, and within approved operating budgets. The Director, Property Management is to motivate, mentor, manage and evaluate Regional Managers, District Managers, Property Managers, as well as their team’s performance.

The Director partners closely with Asset Management to translate asset-level strategies into operational execution. The Director, Property Management is accountable for implementation, leadership alignment, and operational discipline across apartment communities. This role emphasizes team development, portfolio-wide consistency, revenue management, financial accountability, and compassionate leadership.

How You’ll Make a Difference Operational Consistency & Portfolio Standards

• Monitor the team to ensure the physical and life safety operations of the building are maintained through frequent site visits, inspections and audits.
• Uphold company standards related to quality control, customer service, and property operations
• Ensure consistency in operational execution, service standards efficiencies, and performance expectations across all residential properties
• Support and develop Tenant Retention initiatives aimed at reducing suite turnover and strengthening community engagement
• Assist in Training the leasing team to market units for lease and communicate solutions to improve occupancy and ensure units are in ready condition to lease
• Ensure properties are operated effectively and in alignment with approved budgets

Financial Oversight & Budget Accountability

• Prepare annual property budgets and 3 years business plans with realistic goals to increase operating income while reducing expenses.
• Monitor ongoing operations to ensure performance remains within approved operating budgets
• Review operating results and ensure budget adherence through regular performance analysis
• Oversee payables and receivables and review property-level invoice payments for accuracy and compliance
• Providing direction to Regional/district Managers to Ensure consistent, accurate, and timely reporting across the portfolio
• Analyze management reports and make recommendations to the VP to improve performance through energy efficiencies, personnel changes or other revenue enhancing initiatives.
• Make informed recommendations to the Vice President of Asset Management to improve operational performance

Marketing & Property Performance

• Oversee execution of marketing, advertising, and promotional initiatives at the property level
• Ensure marketing efforts align with approved asset strategies and operational objectives
• Monitor operational drivers impacting occupancy, resident retention, and service levels
• Keep up with new technologies and new trends in the market place

Leadership, Culture & Team Development

• Train, mentor, motivate, and develop Regional/District Managers and senior on-site staff across the portfolio
• Provide coaching and leadership support to Regional/District Managers, including direct mentoring as required
• Support hiring decisions aligned with organizational synergies and national programs
• Maintain a visible, hands-on leadership presence with on-site teams

Asset Management Partnership

• Work alongside Asset Management to support long-term asset performance and repositioning strategies
• Execute the principle that Asset Management establishes strategy while Property Management executes strategy
• Provide operational input on tax appeals, negotiations, and performance initiatives as requested
• Assist with due diligence related to acquisitions, dispositions, and asset transitions
• Support national initiatives related to property management operations

The Expertise You’ll Bring

• Post-secondary education in property management, business, management, finance, or a related field preferred
• Professional designation (ARM, CAPS, CPM, etc.) is an asset
• 10+ years of multi-site residential property management leadership experience
• Proven ability to lead, mentor, and develop senior property management professionals
• Strong financial acumen with experience in budgeting, variance analysis, and operational controls
• Computer literacy and expertise in Excel, Yardi 7S, financial statements, amenity-based pricing, Rent Café and Rentmax is a must
• Familiar with applicable federal, provincial, and municipal human rights, residential tenancy, and housing legislation.
• Comprehensive knowledge of residential property operations and regulatory requirements
• Exceptional verbal and written communication skills
• High level of professionalism, integrity, and emotional intelligence
• Ability to travel regularly within Canada by car and air is required

Why You’ll Love Working at Morguard At Morguard, We’re Committed To Creating An Environment Where Our People Can Thrive. Here’s What You Can Expect When You Join Our Team

• A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.
• Meaningful opportunities for professional growth and development.
• Exposure to a diverse portfolio of real estate assets across North America.
• A competitive compensation and benefits package designed to support you and your family.
• Support for work–life balance, along with accessible employment practices that meet AODA requirements.

Inclusive by Nature Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.

Commitment to Accessibility Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources—our team is here to support you. Please contact Human Resources at (905) 281-3800.