Purpose of the Job:

• Manage the overall Project Product Introduction (PI) activities and in particular Reliability Growth to achieve Warranty closure.
• Supports the Project Manager & Warranty Customer Site Manager in representing the project in all Product Introduction-related matters towards the customer.
• Represents the PI function within the Project Core Team and in front of the customer

Responsibilities:

• Part of Project Core Team in all applicable Product Introduction deliveries & execution/activities, from the start of the project (D1).
• Ensures that PI processes & instructions are implemented, communicated, used and supported in the project (internally & externally including customer). Be formalized in Warranty/PI Management Plan
• Ensures that sufficient and adequately skilled resources are available to produce the PI deliverables
• Manage the full Project Warranty Work Package
• Manage Reliability Growth with customer and internally (Defects/issues (Kx), Field Modifications, …) to achieve the contractual Reliability target (ensure that delivered products receives agreed rectification)
• Ensures that field experience and field-data (REX) is captured & feed-back to the project/organization in accordance with the PI processes during start-up, design, realization (manufacturing) and field support phases
• Ensures that all PI related deliverables (during project reviews / Development for Quality (DFQ)) are performed in a timely manner and delivered in accordance with contract & PI standards, through planning, communication (report to Project Core Team) and control
• Establish the strategy and mobilization plan for commissioning & warranty period (including the clear definition and agreement for the use of the customer’s infrastructure)
• Ensure adequacy of customer infrastructure to support PI intervention & activities
• Implement a incident management process to follow-up Non Conformity Report (NCR)’s/8D with Quality
• Ensure closure of Open Items, the field modification/retrofits and reporting on same
• Manage project dedicated PI staff
• Ensure appropriate internal and external audits and assessments
• Ensure respect of Alstom Zero Deviation Plan (AZDP) and Customer EHS requirements for all Customer Site activities with the support of EHS team representatives
• Coordinate Obsolescence management for proper evaluation of last time by end spart parts (applicable for Digital & Information Systems)
• Ensures adequacy of supplier commitment with contractual warranty requirements
• Ensures supplier charge-back agreement and execution"
• Identify potential additional Services sales opportunities arising during warranty period

Educational Requirements
Mandatory:

• (Post) Graduate in Engineering or Industrial
• Internal EHS training
• English

Desirable:

• Master’s degree in Engineering

Experience:
 Project Execution technical and/or industrial > 10 years
 Team management > 5 years
 Product knowledge
 EHS knowledge/exposure
 Data analytics

 Multi-Platform Product knowledge
 Strong self-government
 Field Experience
 RAM
 Problem Solving skills
 Customer contact

 Railway Safety/Product liability
 Field Experience
 RAM
 Problem Solving skills
 Engineering knowledge
 DFQ, Quality and Audit skills
 Customer contact
 Contract management

Job Segment: Project Manager, Information Systems, Manager, Technology, Management