Be Part of Revery Toronto Downtown, Canada’s second Curio Collection by Hilton.

Are you looking for an exciting career opportunity in Hospitality? Join one of Canada’s most successful companies that strives to take your talent to the next level. With 19 hotels currently owned and managed by Easton’s Group of Hotels and 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. We strive to provide our valued employees with great benefits, perks, training, and growth opportunities.

Welcome to Revery, Toronto’s first Curio Collection by Hilton. Curio Collection is a global lifestyle brand with one-of-a-kind hotels. With world-class theatre, music, and arts attractions within a short walk, we promise your curiosity will be piqued.

Revery’s Curio Collection by Hilton resides within the Lifestyle realm of Hilton Hotels, embodying refined comfort and design with sharp connectivity to the neighbourhood it calls home. Revery is located in Toronto’s Entertainment District with 224 cinematic-themed rooms, multiple event spaces, a French-inspired Restaurant and an all-day lobby bar, adjacent to its box-office-themed reception. Revery opened in June 2024 and has been building its reputation as an exclusive and sought-after hotel in downtown Toronto, Canada.

What we offer

Benefits:

• Wellness Days
• Employee Social Events
• Discounted Staff Meals
• Hotel Discounts at Hilton
• Health, Vision, and Dental Coverage

Revery is looking for someone passionate about working in the Hospitality Industry

What will you be doing?

JOB OVERVIEW

Assists in the management of the food and beverage outlet to ensure that quality and service standards are met and maximize food and beverage profits.

DUTIES AND RESPONSIBILITIES

• Train and schedule employees to ensure proper coverage. Monitor performance and recommend corrective action. Alert management of potentially serious issues.

• Respond promptly and professionally to guest requests and complaints. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.

• Ensures food on the buffet or from the kitchen has a good presentation.

• Supervises activity in outlets including restaurant, bar, and room service to ensure smooth operation and guest satisfaction.

• Inspect the restaurant daily to ensure high-quality food and food presentation and cleanliness.

• Conduct pre-shift meetings to inform staff of daily events.

• Review daily specials.

• Ensure side work duties are complete and tables are set before, during and after operating hours.

• Promote teamwork and quality service through daily communication and coordination with other departments.

• May routinely greet guests, serve food and beverage, take reservations, and maintain reservations book if applicable.

• Always provides a professional image through appearance and dress.

• Follows company policies and procedures.

• Assist the banquet department as needed.

• May assist with other duties and responsibilities as assigned.

• In carrying out your duties you will follow all Company and Brand Standards.

QUALIFICATIONS AND REQUIREMENTS

• High school diploma or equivalent and one year of food service experience in a full-service restaurant or similar setting. Some college or supervisory experience is preferred.

• This job requires the ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds

• Remain stationary for extended periods.

• Moving about the outlet(s)

• Handling food objects and products

• Bending, stooping, kneeling

• Other:

• Communication skills are utilized a significant amount of time when interacting with customers and employees.

• Reading and writing abilities are utilized often when completing paperwork, scheduling, and giving and receiving instructions.

• Mathematical skills, including basic math, and cash handling, are utilized frequently.

• Problem-solving, reasoning, motivation, organizational and training abilities are used often.

• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by a local or provincial government agency.

• May be required to work nights, weekends, and/or holidays.

• Work Area: Assigned outlet and kitchen areas.