Facilities Support / Housekeeping
Top Benefits
About the role
About Ronald McDonald House Alberta
Ronald McDonald House® Alberta supports families who must travel for vital medical treatment for their seriously ill or injured child. Our compassionate Houses in Calgary, Edmonton, Red Deer, and Medicine Hat provide private family suites, warm meals, community support, and a home-away-from-home during incredibly difficult times. Each year, thousands of families from nearly 300 communities across Alberta stay with us—saving millions of dollars in accommodation and meal costs and finding strength in being close to their child and each other.
Why Choose Ronald McDonald House Alberta?
"I love being a part of a global community while also leading locally to strengthen families and promote healing when children need healthcare."
~ Caitlin, employee since 2024
Explore more employee quotes on our Careers page.
Your Role
The Facilities Support role is responsible for, but not limited to, the overall cleanliness of the House, including vacuuming, mopping, tidying the kitchens, laundry and room turnovers as per established standards.
This is a casual position based out of the Calgary Ronald McDonald House. The schedule may include evening and weekend shifts. Shifts are typically 2pm-8pm or 9am-3pm. Flexibility to fill in open shifts on a as needed basis would be required.
Why This Role Matters
The Facilities Support role is essential to creating a safe, welcoming, and dignified home environment for families staying at Ronald McDonald House Alberta during some of the most stressful periods of their lives. By maintaining high standards of cleanliness, hygiene, and organization across guest rooms and shared spaces, this role directly supports family wellbeing, public health requirements, and the overall comfort of the House. Behind the scenes, Facilities Support ensures that families can focus on what matters most—the care and recovery of their child—while experiencing a true “home away from home.”
Your Key Responsibilities
-
Room turnover, as per established standards. Including washrooms, vacuuming, mopping, dusting, wiping walls, cleaning of windows and making beds.
-
Ensuring linens are laundered.
-
Maintaining cleanliness in the kitchens, adhering to all Public Health guidelines.
-
Sanitation and cleaning of all common areas.
-
Organizing both indoor and outdoor living spaces, and ensuring the areas are presented well to all guests.
-
Stocking of rooms and common areas with family supplies as required.
-
Placing all waste and recycling in proper receptacles.
-
Cross functional team support (Programs, Family Services, Maintenance, Development) as required.
-
Identifying, responding to, reporting, and recording critical incidents
-
Adhering to all Ronald McDonald House Alberta Occupational Health & Safety procedures
-
Supporting the mission, vision and objectives of Ronald McDonald House Alberta –providing a home away from home for any family with a sick or injured child
-
All other tasks as required.
Required Qualifications
-
High school diploma
-
3 years of experience as a Housekeeper
-
Able to work with minimal supervision
-
Attention to details
-
Ability to do a physically demanding job
-
Must provide a clear criminal record check
What we Offer
We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy:
Comprehensive Compensation & Benefits
-
Competitive wage
-
Employee and Family Assistance Program (EFAP)
Growth & Development
-
Training and development opportunities
-
Opportunity to participate in crossfunctional committees
Flexibility & WellBeing
- 12 recognized statutory holidays
Financial Wellness
- Financial Wellness sessions
Culture & Community
-
A valuesdriven culture where people come first
-
Social events and teambuilding activities
Our Commitment to Diversity, Equity, Inclusion & Cultural Safety
Diversity, equity, inclusion, and cultural safety are guiding principles at Ronald McDonald House Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.
Note applications will be first reviewed on March 27, 2026.
Thank You
We thank all candidates who apply; however, only those selected for interview will be contacted.
About Ronald McDonald House Alberta
Ronald McDonald House® Alberta supports families seeking vital medical treatment for their seriously sick or injured child. Our warm, compassionate Houses provide a home-away-from-home for families who need to travel for medical reasons. When those families are experiencing one of life’s most difficult times, we offer them the gift of togetherness.
Since the first Houses were built in Alberta in 1985, we have supported tens of thousands of families. Every year, thousands will stay at one of Alberta’s Ronald McDonald Houses. These stays can last up to a few nights, or as long as several weeks or months at a time.
Each Ronald McDonald House has private family suites for families to rest. The Houses have open kitchens where families can sit down and share experiences over a homemade meal. The sense of community enables families to rely on each other and shore up strength.
Almost 70% of Canadian families live outside of a community with a children’s hospital, meaning they will need to travel to access medical care. Ronald McDonald Houses save families millions of dollars each year on accommodation, transportation, meals, laundry, parking, and more. Having a Ronald McDonald House close to a hospital in Alberta is an important part of family-centred care.
Ronald McDonald House Alberta serves families largely from across the province, from almost 300 Albertan communities. From Wood Buffalo to Lethbridge, and Grande Prairie to Lloydminster, families come from all corners and corridors of Alberta to stay at a Ronald McDonald House.
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Facilities Support / Housekeeping
Top Benefits
About the role
About Ronald McDonald House Alberta
Ronald McDonald House® Alberta supports families who must travel for vital medical treatment for their seriously ill or injured child. Our compassionate Houses in Calgary, Edmonton, Red Deer, and Medicine Hat provide private family suites, warm meals, community support, and a home-away-from-home during incredibly difficult times. Each year, thousands of families from nearly 300 communities across Alberta stay with us—saving millions of dollars in accommodation and meal costs and finding strength in being close to their child and each other.
Why Choose Ronald McDonald House Alberta?
"I love being a part of a global community while also leading locally to strengthen families and promote healing when children need healthcare."
~ Caitlin, employee since 2024
Explore more employee quotes on our Careers page.
Your Role
The Facilities Support role is responsible for, but not limited to, the overall cleanliness of the House, including vacuuming, mopping, tidying the kitchens, laundry and room turnovers as per established standards.
This is a casual position based out of the Calgary Ronald McDonald House. The schedule may include evening and weekend shifts. Shifts are typically 2pm-8pm or 9am-3pm. Flexibility to fill in open shifts on a as needed basis would be required.
Why This Role Matters
The Facilities Support role is essential to creating a safe, welcoming, and dignified home environment for families staying at Ronald McDonald House Alberta during some of the most stressful periods of their lives. By maintaining high standards of cleanliness, hygiene, and organization across guest rooms and shared spaces, this role directly supports family wellbeing, public health requirements, and the overall comfort of the House. Behind the scenes, Facilities Support ensures that families can focus on what matters most—the care and recovery of their child—while experiencing a true “home away from home.”
Your Key Responsibilities
-
Room turnover, as per established standards. Including washrooms, vacuuming, mopping, dusting, wiping walls, cleaning of windows and making beds.
-
Ensuring linens are laundered.
-
Maintaining cleanliness in the kitchens, adhering to all Public Health guidelines.
-
Sanitation and cleaning of all common areas.
-
Organizing both indoor and outdoor living spaces, and ensuring the areas are presented well to all guests.
-
Stocking of rooms and common areas with family supplies as required.
-
Placing all waste and recycling in proper receptacles.
-
Cross functional team support (Programs, Family Services, Maintenance, Development) as required.
-
Identifying, responding to, reporting, and recording critical incidents
-
Adhering to all Ronald McDonald House Alberta Occupational Health & Safety procedures
-
Supporting the mission, vision and objectives of Ronald McDonald House Alberta –providing a home away from home for any family with a sick or injured child
-
All other tasks as required.
Required Qualifications
-
High school diploma
-
3 years of experience as a Housekeeper
-
Able to work with minimal supervision
-
Attention to details
-
Ability to do a physically demanding job
-
Must provide a clear criminal record check
What we Offer
We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy:
Comprehensive Compensation & Benefits
-
Competitive wage
-
Employee and Family Assistance Program (EFAP)
Growth & Development
-
Training and development opportunities
-
Opportunity to participate in crossfunctional committees
Flexibility & WellBeing
- 12 recognized statutory holidays
Financial Wellness
- Financial Wellness sessions
Culture & Community
-
A valuesdriven culture where people come first
-
Social events and teambuilding activities
Our Commitment to Diversity, Equity, Inclusion & Cultural Safety
Diversity, equity, inclusion, and cultural safety are guiding principles at Ronald McDonald House Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.
Note applications will be first reviewed on March 27, 2026.
Thank You
We thank all candidates who apply; however, only those selected for interview will be contacted.
About Ronald McDonald House Alberta
Ronald McDonald House® Alberta supports families seeking vital medical treatment for their seriously sick or injured child. Our warm, compassionate Houses provide a home-away-from-home for families who need to travel for medical reasons. When those families are experiencing one of life’s most difficult times, we offer them the gift of togetherness.
Since the first Houses were built in Alberta in 1985, we have supported tens of thousands of families. Every year, thousands will stay at one of Alberta’s Ronald McDonald Houses. These stays can last up to a few nights, or as long as several weeks or months at a time.
Each Ronald McDonald House has private family suites for families to rest. The Houses have open kitchens where families can sit down and share experiences over a homemade meal. The sense of community enables families to rely on each other and shore up strength.
Almost 70% of Canadian families live outside of a community with a children’s hospital, meaning they will need to travel to access medical care. Ronald McDonald Houses save families millions of dollars each year on accommodation, transportation, meals, laundry, parking, and more. Having a Ronald McDonald House close to a hospital in Alberta is an important part of family-centred care.
Ronald McDonald House Alberta serves families largely from across the province, from almost 300 Albertan communities. From Wood Buffalo to Lethbridge, and Grande Prairie to Lloydminster, families come from all corners and corridors of Alberta to stay at a Ronald McDonald House.