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Application Production Support Analyst

Hybrid
Montreal, Quebec, Canada
CA$45/hour
Senior Level
CONTRACTOR

About the role

Description

Title: Application Production Support Analyst

Location: Hybrid model requiring on-site presence 3 days per week (60% of the time), with mandatory in-office attendance on either Mondays or Fridays. Duration: 4+ months, with possibility of renewal – 40 hours/week.

Pay Rate: CAD $45/hr (Incorporated Basis)

Requirements

5+ years of experience as an Application Production Support (Client) professional in the banking industry. Must have experience providing both Level 1 (L1) and Level 2 (L2) support. Excellent experience with systems such as Windows, UNIX, and Linux. Strong knowledge of databases such as Oracle and SQL (mainly for running queries).

Working experience with IT tools, including

Ticketing tools such as ServiceNow or equivalent. Autosys. Dynatrace. Jenkins. Working knowledge or familiarity with scripting languages such as Perl, Python, and PowerShell (automation). Working knowledge of file transfer protocols/tools such as CFT, FTP, and SFTP. English and French preferred; English only is acceptable.

About Sky Systems, Inc. (SkySys)

IT Services and IT Consulting
51-200

SkySys is a technology, engineering consulting and services company that provides Staffing, Managed, and Professional Services for clients globally ranging from 25 to 250,000+ employees. Founded in 2011, our aim is to leverage technology to help clients reach their goals. Our lean and agile organization provides an experienced management team to make sure that projects are delivered on time, budget, and with the right area of expertise.

We help North America based clients build teams Locally & Globally in over 100+ Countries.

Reach out to one of our business consultants at support@myskysys.com to see how SkySys can help achieve your company goals.

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