Bilingual Onsite Deskside Analyst
Top Benefits
About the role
Requisition Number: 101869 Bilingual Onsite Deskside Analyst Location: This role is fully onsite in our Montreal, QC office.
Salary: $59,500 - $74,375 per year
Insight at a Glance
- 14,000+ engaged teammate s globally
- #20 on Fortune’s World's Best Workplaces ™ list
- $9.2 billion in revenue
- Received 35+ industry and partner awards in the past year
- $1.4M+ total charitable contributions in 2023 by Insight globally
Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.
About The Role As a Bilingual Onsite Deskside Analyst, you will be responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices or hardware, as well as providing technical assistance and training to system users. We will count on you to demonstrate ability to enable technology solutions by working collaboratively with clients, business partners, other IT Divisions, vendors, and corporate stakeholders. Along the way, you will get to:
- Troubleshoot and triage the Enterprise or Desktop Systems in conjunction with Operations.
- Work with Citrix, Virtual Desktop, thin clients and provide advanced troubleshooting on Windows operating systems.
- Assemble, configure, and troubleshoot computers and peripherals at an advanced level
- Install operating systems and properly approved and licensed software
- Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
What We’re Looking For
- IT related Certificate or Diploma from a recognized post-secondary institution
- 3-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment
- Strong communication, organizational, customer service, documentation, and problem-solving skills
- Must possess A+ certification
What you can expect Benefits We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:
- Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.
Join us today, your ambITious journey starts here. Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Posting Notes: Montreal || Quebec (CA-QC) || Canada (CA) || IT Infrastructure & Support || None || CA - Montreal, QC ||
About Insight Public Sector
Through a range of contract vehicles and a dedicated support team, we ensure your project is a success, on time and on budget. Our innovative IT solutions include offerings around four key areas: Digital Innovation, Cloud + Data Center Transformation, Connected Workforce and Supply Chain Optimization. Insight Public Sector also offers managed and professional services, IT and infrastructure consulting, and system architecture design and management solutions.. Our team delivers IT solutions where organizations most often seek help: driving digital transformation, modernizing and securing their data platforms, empowering their employees with tools that fuel productivity, and simplifying IT procurement and asset management. We provide cutting-edge technology solutions to organizations of all sizes. With deep expertise and end-to-end capabilities, we’ll help your organization run smarter.
With Insight Public Sector you can shop by purchasing contract.
Education: Discover our technology solutions for national, state and local contracts.
Federal government: Discover our technology solutions for national, state and local contracts.
State and local government: Browse our IT products and low prices to find the right solution for you.
Healthcare: Get deep discounts on IT purchasing for healthcare through our Premier GPO.
Bilingual Onsite Deskside Analyst
Top Benefits
About the role
Requisition Number: 101869 Bilingual Onsite Deskside Analyst Location: This role is fully onsite in our Montreal, QC office.
Salary: $59,500 - $74,375 per year
Insight at a Glance
- 14,000+ engaged teammate s globally
- #20 on Fortune’s World's Best Workplaces ™ list
- $9.2 billion in revenue
- Received 35+ industry and partner awards in the past year
- $1.4M+ total charitable contributions in 2023 by Insight globally
Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.
About The Role As a Bilingual Onsite Deskside Analyst, you will be responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices or hardware, as well as providing technical assistance and training to system users. We will count on you to demonstrate ability to enable technology solutions by working collaboratively with clients, business partners, other IT Divisions, vendors, and corporate stakeholders. Along the way, you will get to:
- Troubleshoot and triage the Enterprise or Desktop Systems in conjunction with Operations.
- Work with Citrix, Virtual Desktop, thin clients and provide advanced troubleshooting on Windows operating systems.
- Assemble, configure, and troubleshoot computers and peripherals at an advanced level
- Install operating systems and properly approved and licensed software
- Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
What We’re Looking For
- IT related Certificate or Diploma from a recognized post-secondary institution
- 3-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment
- Strong communication, organizational, customer service, documentation, and problem-solving skills
- Must possess A+ certification
What you can expect Benefits We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:
- Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.
Join us today, your ambITious journey starts here. Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Posting Notes: Montreal || Quebec (CA-QC) || Canada (CA) || IT Infrastructure & Support || None || CA - Montreal, QC ||
About Insight Public Sector
Through a range of contract vehicles and a dedicated support team, we ensure your project is a success, on time and on budget. Our innovative IT solutions include offerings around four key areas: Digital Innovation, Cloud + Data Center Transformation, Connected Workforce and Supply Chain Optimization. Insight Public Sector also offers managed and professional services, IT and infrastructure consulting, and system architecture design and management solutions.. Our team delivers IT solutions where organizations most often seek help: driving digital transformation, modernizing and securing their data platforms, empowering their employees with tools that fuel productivity, and simplifying IT procurement and asset management. We provide cutting-edge technology solutions to organizations of all sizes. With deep expertise and end-to-end capabilities, we’ll help your organization run smarter.
With Insight Public Sector you can shop by purchasing contract.
Education: Discover our technology solutions for national, state and local contracts.
Federal government: Discover our technology solutions for national, state and local contracts.
State and local government: Browse our IT products and low prices to find the right solution for you.
Healthcare: Get deep discounts on IT purchasing for healthcare through our Premier GPO.