Location: 1699 Chemin du Mont-Gabriel, Sainte-Adèle, QC, Canada J8B 1A5

Status: Full time

Salary:$22 per hour

Join a place where history meets nature

Perched at the top of Mont Gabriel in Sainte-Adèle, our hotel offers a unique environment where employees create unforgettable experiences for our guests while working in a warm and inspiring setting.

Mont Gabriel is part of the Tidan hotel group, headquartered in Montreal, and operates under the Tribute Portfolio (Marriott) banner.

Your responsibilities

Operations Management:

• Oversee all daily boutique operations, including customer service, cash handling, and promotional setup.
• Ensure regular product replenishment, maintain visual merchandising standards, and organize the retail space.
• Monitor inventory levels and place orders based on trends and demand.

Leadership and Team Management:

• Lead and motivate a team of sales associates to deliver high-quality customer service.
• Organize ongoing staff training on products, sales techniques, and service best practices.
• Foster a positive and productive work environment by encouraging teamwork and motivation.

Sales and Customer Service:

• Deliver exceptional customer service by understanding client needs, recommending suitable products, and resolving issues or complaints promptly.
• Handle product returns and exchanges in accordance with company policies.
• Track and analyze sales performance to identify trends, top-selling products, and opportunities for improvement.

Administrative Management:

• Manage cash operations and prepare daily and monthly sales reports.
• Monitor budgets and financial objectives for the boutique.
• Conduct inventory counts and oversee stock management (receiving merchandise, quality control, etc.).

What we offer

• A unique work environment: ski-in/ski-out access, golf, spa, various leisure activities, and panoramic views.
• A friendly and family-like atmosphere where every employee is part of the story.
• Employee activities and perks: wellness days and seasonal events.
• Benefits: on-site meals and discounted rates at Tidan and Marriott hotels.
• Opportunities for professional growth and career advancement within Tidan and the Marriott network.

Your profile

• Previous experience in a management role in retail, preferably in the sports industry.
• Knowledge of golf and market trends is an asset.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Strong organizational skills with the ability to multitask.
• Ability to analyze sales performance and adjust strategies accordingly.
• Proficiency with computer tools, including POS systems and inventory management software.

Requirements

• High school diploma (a degree in management or a related field is an asset).
• 1 to 3 years of experience managing a boutique or in a sales role.
• Availability to work weekends and holidays (based on business needs).

About Tidan:

Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club across North America.

To learn more about Tidan, visit our website: https://www.tidan.com/en/.

Why Join Our Team:

In addition to competitive salaries, we offer group benefits such as life insurance, disability insurance, and medical and dental insurance, as well as vision care. Our employees have 24/7 virtual access to health professionals through the Employee Assistance Program. You will have personal days and vacations scheduled according to the department and hotel you join. Additionally, a retirement plan is also offered. A bonus is also provided through our referral program and more.

We believe in teamwork and are committed to creating a high-performing team through training or by strengthening team relationships. Take the step and join the Tidan team through our multiple job opportunities, whether in the hotel or real estate industry, there is a place for you.