QA & PRODUCT ENG ANALYST
Top Benefits
About the role
Pay Range: $60,000 - $90,000
At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position Overview:
The analyst will work on addressing product and process issues to ensure compliance to Home Depot and regulatory requirements, improving the quality and overall customer experience for Home Depot private branded products. The analyst will perform the above by leveraging data inclusive of product returns, product damage, damage markdown, online star rating performance, and customer care complaints. Partnering with internal teams, and under the guidance of the QA Manager, the analyst will manage/complete benchmarking, product specification, and resolution of product performance concerns for assigned product categories.
This individual, with the assistance of the QA manager, will work to identify and partner with cross-functional team members in addressing issues arising from failed product testing, inspections, factory audits, and/or product returns. The analyst will follow established processes to ensure supplier and factory compliance to relevant requirements as outlined in Home Depot Standard Operating Procedures, contracts, supplier buying agreements, and purchase orders. The analyst will drive continuous improvements through the issuance of corrective/preventative action plans and ensure they are implemented throughout each process. In addition, the analyst will work to action issues on vendor performance that drive quality improvement and speed to market.
Key Responsibilities:
- Drive supplier quality improvement programs.
- Work on quality improvement of key categories based on RTV (Return to Vendor) and Star rating information analysis.
- Guide supplier on CAPA (Corrective Action and Preventive Action).
- Report out quality improvement findings with data analysis tools.
- Engineering project management including benchmarking, product requirement development, and test protocol development, under the guidance of the QA Manager.
- Work to familiarize themselves on test standards and certification, apply related standard for benchmark testing and keep testing protocol up to latest regulatory requirement.
- Manage the testing in onboarding and keeping it on track by taking the necessary steps with regards to engagement with suppliers and service providers in addressing test failures.
- Continually provide testing progress to identify high risk program and make sure speed to market.
- Examine solution options for product quality issues.
- Understand quality processes, which include but are not limited to, Advanced Product Quality Planning (APQP), Process Control, Failure Mode and Effects Analysis (FMEA), Control plans, and how they impact the manufacturing process.
- Develop / validate test and inspection plans designed to assure quality of factories and products based on a review of all applicable safety standards (such as American National Standards Institute or Underwriters Laboratories), industry trends, and historical performance data.
- Work with supplier to establish a structured approach for consistency and adherence to quality procedures and requirements.
- Point of contact for supplier activities directed toward process control and quality assurance of sourced products.
- Oversee and provide direction towards audits, pre-shipment inspections, quality complaints, with service providers and suppliers.
- Maintain a close relationship with the US and ASO QA & PE teams to leverage product/process improvements and best practices.
Competencies:
- Action Oriented
- Communicates Effectively
- Customer Focus
- Drives Results
Skills:
- Demonstrated manufacturing knowledge in areas such as plastics, metals, glass, wood, textiles and Printed Circuit boards
- Computer skills sufficient to retrieve, manipulate, analyze, and interpret data
- Have knowledge in understanding product specifications, validating products to specifications and examining results to show compliance to specifications and or industry standards. (e.g., flammability regulation and test standard)
- Continuous improvement program development and execution (e.g., Six Sigma or Lean Manufacturing)
- Working knowledge of Excel (pivot tables), Power Point
- Knowledge of GBQ, SQL, VB, and SAP would be preferred
Direct Manager/Direct Reports:
- Reports to QA Manager
Travel Requirements:
- 10% travel to stores and other facilities as needed
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable
Minimum Education:
- A Bachelor's degree or Equivalent Work Experience
Minimum Years of Work Experience:
- 2-3 years, with experience with quality and engineering processes, standards development, review, and enforcement is preferred
Minimum Leadership Experience:
- N/A
Certifications:
- N/A
Other Requirements/Assets:
- College or University Degree, field of Mechanical or Electrical Engineering or similar educational background
On site Monday to Friday
8746 Mayfield Rd, Brampton, ON L7E 0W3, Canada
In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.
Not the right fit? Search for QA & PRODUCT ENG ANALYST jobs in Bolton, ON
About Home Depot Canada
The Home Depot Canada is the Canadian arm of the world’s largest home improvement retailer. The company has 182 stores in 10 Canadian provinces, employing more than 30,000 associates from coast-to-coast.
Our company is the largest home improvement retailer in Canada, the U.S. and Mexico. Our global expansion demonstrates how The Home Depot combines its vast knowledge of the home improvement industry with the needs, shopping trends and customs of each unique geography to best serve customers.
Based out of our dynamic Toronto-based Store Support Centre, we have many opportunities available for corporate professionals seeking a big challenge with great rewards. Our high-performing team consists of marketing and communication specialists, the industry’s best product merchants, and experts in financial and inventory planning. We also have exciting opportunities within our Supply Chain team including positions at our Distribution Centres.
The Home Depot’s values are the fabric of the company's unique culture and are central to our success. In fact, they are our competitive advantage in the marketplace. Associate pride and our "orange blooded" entrepreneurial spirit are distinctive hall marks of our company.
With our unprecedented growth, there's no better time to build your career at The Home Depot Canada.
Similar Jobs
QA & PRODUCT ENG ANALYST
Top Benefits
About the role
Pay Range: $60,000 - $90,000
At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position Overview:
The analyst will work on addressing product and process issues to ensure compliance to Home Depot and regulatory requirements, improving the quality and overall customer experience for Home Depot private branded products. The analyst will perform the above by leveraging data inclusive of product returns, product damage, damage markdown, online star rating performance, and customer care complaints. Partnering with internal teams, and under the guidance of the QA Manager, the analyst will manage/complete benchmarking, product specification, and resolution of product performance concerns for assigned product categories.
This individual, with the assistance of the QA manager, will work to identify and partner with cross-functional team members in addressing issues arising from failed product testing, inspections, factory audits, and/or product returns. The analyst will follow established processes to ensure supplier and factory compliance to relevant requirements as outlined in Home Depot Standard Operating Procedures, contracts, supplier buying agreements, and purchase orders. The analyst will drive continuous improvements through the issuance of corrective/preventative action plans and ensure they are implemented throughout each process. In addition, the analyst will work to action issues on vendor performance that drive quality improvement and speed to market.
Key Responsibilities:
- Drive supplier quality improvement programs.
- Work on quality improvement of key categories based on RTV (Return to Vendor) and Star rating information analysis.
- Guide supplier on CAPA (Corrective Action and Preventive Action).
- Report out quality improvement findings with data analysis tools.
- Engineering project management including benchmarking, product requirement development, and test protocol development, under the guidance of the QA Manager.
- Work to familiarize themselves on test standards and certification, apply related standard for benchmark testing and keep testing protocol up to latest regulatory requirement.
- Manage the testing in onboarding and keeping it on track by taking the necessary steps with regards to engagement with suppliers and service providers in addressing test failures.
- Continually provide testing progress to identify high risk program and make sure speed to market.
- Examine solution options for product quality issues.
- Understand quality processes, which include but are not limited to, Advanced Product Quality Planning (APQP), Process Control, Failure Mode and Effects Analysis (FMEA), Control plans, and how they impact the manufacturing process.
- Develop / validate test and inspection plans designed to assure quality of factories and products based on a review of all applicable safety standards (such as American National Standards Institute or Underwriters Laboratories), industry trends, and historical performance data.
- Work with supplier to establish a structured approach for consistency and adherence to quality procedures and requirements.
- Point of contact for supplier activities directed toward process control and quality assurance of sourced products.
- Oversee and provide direction towards audits, pre-shipment inspections, quality complaints, with service providers and suppliers.
- Maintain a close relationship with the US and ASO QA & PE teams to leverage product/process improvements and best practices.
Competencies:
- Action Oriented
- Communicates Effectively
- Customer Focus
- Drives Results
Skills:
- Demonstrated manufacturing knowledge in areas such as plastics, metals, glass, wood, textiles and Printed Circuit boards
- Computer skills sufficient to retrieve, manipulate, analyze, and interpret data
- Have knowledge in understanding product specifications, validating products to specifications and examining results to show compliance to specifications and or industry standards. (e.g., flammability regulation and test standard)
- Continuous improvement program development and execution (e.g., Six Sigma or Lean Manufacturing)
- Working knowledge of Excel (pivot tables), Power Point
- Knowledge of GBQ, SQL, VB, and SAP would be preferred
Direct Manager/Direct Reports:
- Reports to QA Manager
Travel Requirements:
- 10% travel to stores and other facilities as needed
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable
Minimum Education:
- A Bachelor's degree or Equivalent Work Experience
Minimum Years of Work Experience:
- 2-3 years, with experience with quality and engineering processes, standards development, review, and enforcement is preferred
Minimum Leadership Experience:
- N/A
Certifications:
- N/A
Other Requirements/Assets:
- College or University Degree, field of Mechanical or Electrical Engineering or similar educational background
On site Monday to Friday
8746 Mayfield Rd, Brampton, ON L7E 0W3, Canada
In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.
Not the right fit? Search for QA & PRODUCT ENG ANALYST jobs in Bolton, ON
About Home Depot Canada
The Home Depot Canada is the Canadian arm of the world’s largest home improvement retailer. The company has 182 stores in 10 Canadian provinces, employing more than 30,000 associates from coast-to-coast.
Our company is the largest home improvement retailer in Canada, the U.S. and Mexico. Our global expansion demonstrates how The Home Depot combines its vast knowledge of the home improvement industry with the needs, shopping trends and customs of each unique geography to best serve customers.
Based out of our dynamic Toronto-based Store Support Centre, we have many opportunities available for corporate professionals seeking a big challenge with great rewards. Our high-performing team consists of marketing and communication specialists, the industry’s best product merchants, and experts in financial and inventory planning. We also have exciting opportunities within our Supply Chain team including positions at our Distribution Centres.
The Home Depot’s values are the fabric of the company's unique culture and are central to our success. In fact, they are our competitive advantage in the marketplace. Associate pride and our "orange blooded" entrepreneurial spirit are distinctive hall marks of our company.
With our unprecedented growth, there's no better time to build your career at The Home Depot Canada.