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Technical Services Consultant

Univerus1 day ago
Remote
Remote
CA$85,000 - CA$105,000/year
Mid Level
Full-Time

Top Benefits

Health and Dental coverage
Employee Financial Assistance Program (EFAP)
RRSP matching contributions

About the role

ABOUT UNIVERUS:

Founded in 2019 and headquartered in Burnaby, British Columbia, Univerus is a fast-growing enterprise software company specializing in vertical market solutions. With over 300 employees, more than 20 acquisitions, and a global customer base exceeding 3,500 organizations, Univerus delivers mission-critical technology across public and private sectors. Our flagship product, Unity ERP, powers operations in local government, utilities, construction, manufacturing, health and safety, education, and beyond.

As part of the Univerus family, PDS combines over 50 years of human capital management expertise, now enhanced by the broader innovation and resources of Univerus.

PDS’ Vista® is the complete HCM software solution Built to Empower. All the pieces— human resources, payroll, benefits, recruiting, onboarding, time and attendance, self-service, analytics, extensive reporting, and workflow—on-premises or in the cloud, come together to simplify your business practices and processes.

POSITION DETAILS:

Hours: 8:00am to 5:00pm, Monday to Friday

Salary Range: $85,000 - $105,000 per year

Location: Remote - Canada

ROLE OVERVIEW:

The Technical Consultant works with customers and the Implementation Consulting team to gather

technical business requirements and design custom solutions that meet unique business

objectives. This role develops technical solutions including data integrations, front-end web

customizations, custom SQL procedures, complex workflows, analytics, and reporting while

ensuring development best practices are followed.

ORGANIZATIONAL RELATIONSHIP:

Reports to Senior Technical Consultant, under the Professional Services department. Works

closely with Implementation Consulting team, directly interfaces with customers to understand

technical requirements, and collaborates with internal teams to develop tools that improve

implementation processes.

KEY RESPONSIBILITIES:

Requirements Gathering and Solution Design

  • Collaborate directly with clients to understand business processes and technical

constraints

  • Gather and define technical requirements to meet custom business process and system

needs

  • Present technical solutions and recommendations to client stakeholders

  • Develop architected custom solutions to best meet customer business requirements

  • Analyze and document technical design specifications

Technical Development and Implementation

  • Utilize back-end, front-end, database, and scripting technologies to develop custom

solutions

  • Build custom 3rd party data integrations, SQL database objects and procedures, web front

end solutions, scripts, reports, and analytics

  • Develop tools to assist customers and implementation teams with automating processes

  • Provide technical support and troubleshooting for implemented solutions

Quality Assurance and Best Practices

  • Perform unit testing of deliverables to validate business and non-functional specifications

  • Create and maintain technical documentation, implementation guides, and knowledge

transfer materials

  • Ensure development best practices are being followed throughout all projects

Continuous Improvement and Learning

  • Engage in continuous learning to navigate changing business and customer needs

  • Stay current with emerging technologies and industry best practices

  • Share knowledge and best practices with team members and contribute to internal training

initiatives

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES (KSAs):

  • Strong MS SQL knowledge and stored procedure development expertise

  • Experience programming with backend programming languages, with C#/.NET preferred

  • Experience with ASP.NET Web Forms and/or front-end JavaScript frameworks such as

Angular, React, or Vue

  • Experience utilizing RESTful or SOAP APIs

  • Proficiency with scripting languages such as Python or PowerShell

  • Experience with report design and development, Crystal Reports® and/or Power BI preferred

  • Excellent communication skills, both written and verbal

  • Demonstrated ability to plan, organize and prioritize multiple projects independently

  • Strong analytical and problem-solving skills with ability to evaluate and recommend

alternative solutions

  • Ability to meet deadlines and complete tasks accurately in a fast-paced environment

EDUCATION AND EXPERIENCE:

  • Minimum of 2-4 years of experience in technical consulting, software development, or a

similar role

  • Bachelor's degree in Computer Science, Information Technology, Software Engineering, or

related technical field, OR equivalent combination of education and 4-6 years of relevant

work experience

  • Proven experience with database design and SQL development

  • Experience working directly with clients or customers in a consulting capacity preferred

WHAT WE OFFER:

  • Health and Dental

  • EFAP

  • RRSP Matching

  • Generous Paid Time Off

  • Flexible Work Environment

  • Education Reimbursement Program

Our Commitment to Diversity, Equity & Inclusion

Univerus is proud to be an equal opportunity employer. We are committed to creating an inclusive and respectful workplace where everyone feels valued, supported, and empowered to contribute fully. We welcome applications from candidates of all backgrounds, abilities, and experiences, including but not limited to Indigenous peoples, racialized persons, women, LGBTQ2S+ individuals, persons with disabilities, and veterans.

If you require accommodation at any stage of the recruitment process, please let us know. We are committed to working with you to ensure your needs are met.

Please note that we may use AI as part of our recruitment and hiring process. While we may incorporate select AI features to enhance process efficiency, we remain committed to human-led decision making. We recognize that AI is not perfect, so all AI-generated outputs are subject to human review to ensure accuracy and fairness. Our goal is to use technology to support, not replace, thoughtful human decision-making in recruitment and hiring.

How to Apply

Ready to join us? Please submit your resume by following the application instructions outlined in this posting.

About Univerus

IT Services and IT Consulting
51-200

Built to empower. Intuitive, comprehensive, and lightweight, Unity software solutions unite and empower teams across the enterprise.

Easy to integrate. Unity by Univerus unites through an intuitive and consistent product experience. It's designed for users and integrates with ease.

Univerus- representing a family of innovative technology brands, including fieldGO, MAIS, C2Logix, Compliance Science, SmartGridCIS and Energy Hippo- is a Canadian company headquartered in Vancouver, British Columbia.

We proudly serve both customers and employees around the globe. Univerus was formed in 2019; however, our Product brands have been serving hundreds of customers for more than a decade.

We work hard to maintain a customer centric culture. Our entire organization is focused on helping our customers succeed. For customers, this translates into less time spent on planning and administrative tasks and more time spent making decisions and completing projects. This ultimately leads to our customers better serving their customers.

Univerus is committed to technology innovation. We stay current with emerging technologies, industry trends and best practices, incorporating them into our product vision. We view our products as business tools that solve the overarching business challenges faced by our customers.

Implementing a new product can be disruptive to any organization. We've worked hard to streamline our software implementation process to minimize impact on our customers' day-to-day operations and maximize value and efficiencies. We listen to our customers to acutely understand their challenges, then deliver a product that meets those needs. Along the way, we share experiences from our past projects ensure we deliver the best solution for your organization.

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