Lead, Client Development & Delivery
Top Benefits
About the role
Create value at TC Transcontinental. At TC Transcontinental, we've got it made, and that's because of the expertise of our team. We have been driving innovation since 1976. Founded 50 years ago and 4,000 employees strong, Transcontinental Inc. (TSX: TCL.A TCL.B), known under the TC Transcontinental brand, is a Canadian retail marketing services company, Canada's largest printer, and the Canadian leader in French-language educational publishing. Driven by the vision of a more informed, educated and prosperous society, TC Transcontinental propels its clients' success across the retail, education, book and information industries.
With agility, creativity and boldness, we design and deliver innovative, high-value products and services.
We are looking for a Lead, Client Development & Delivery to join our team located in Vaughan, Ontario. Hybrid work mode.
This position is currently open and reflects a replacement position due to an internal transfer, promotion, or departure.
The salary range for this position is $100,000 to $115,000 per year + bonus, commensurate with experience, education, and internal equity. This range is provided to ensure clarity and promote equitable access to employment opportunitie s.
Responsibilities When your actions lead to success: The Lead, Client Development & Deliverables is a senior strategic role responsible for driving client growth, elevating operational performance, and shaping an exceptional end to end client experience. Acting as a trusted advisor to senior stakeholders, this role leverages strong business acumen and data driven insight to influence client strategy, uncover new opportunities, and deliver innovative, value creating solutions.
You will lead key client relationships, oversee multichannel program execution, and partner cross functionally to ensure financially sound, high impact deliverables. The role also provides leadership across internal teams—coaching talent, guiding analytics driven problem solving, and enabling a unified “One TC” service model. This is a high visibility position ideal for a relationship focused, strategic thinker with deep experience in account management, analytics, and business development. This position offers significant flexibility and independence in how you build relationships, manage your portfolio, and drive strategic initiatives.
Qualifications When your expertise drives us:
- Bachelor’s degree in analytics, business, or a related field
- 8+ years of progressive experience in account management, retail analytics, business development, sales (preferably National) or a related discipline
- Experience influencing senior stakeholders and driving strategic client outcomes
- Experience within media industry, geomarketing and/or print/flyer distribution are assets
- Strong analytical skills with the ability to turn data into actionable insights
- Proven track record in client development, financial management, and opportunity assessment
- Effective leader of cross‑functional teams in fast‑paced environments
- Excellent written and verbal communication skills in English, French and asset
- Strong relationship‑building skills and confident executive presence
- Proactive, critical thinker focused on delivering results
- Client‑centric problem solver with an innovative mindset
When Benefits Really Help You Live Better We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive—at work and at home. Our offerings include:
- Competitive compensation with performance-based incentives and retirement savings plans with company match
- Customizable group benefits including health, dental, life, disability, and travel insurance
- Paid time off
- Employee perks such as discounts on insurance, wireless plans, travel, and more
- Career development opportunities
- A dynamic, inclusive work environment where your voice matters and your growth is supported
EEO TC Transcontinental is committed to fair, transparent, and equitable hiring practices. We disclose that no artificial intelligence (AI) tools or automated decision-making systems are used in our recruitment or selection process.
TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.
We are also committed to providing an inclusive and barrier-free recruitment and work environment—promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact talent@tc.tc.
Send us your application. Create something with TC Transcontinental.
About TC Transcontinental
TC Transcontinental is a leader in flexible packaging in North America, and Canada’s largest printer. The Corporation is the leading Canadian French-language educational publishing group. For over 40 years, TC Transcontinental's mission has been to create quality products and services that allow businesses to attract, reach and retain their target customers.
Respect, teamwork, performance and innovation are the strong values held by the Corporation and its employees. TC Transcontinental's commitment to its stakeholders is to pursue its business activities in a responsible manner.
Transcontinental Inc. (TSX: TCL.A TCL.B), known as TC Transcontinental, has more than 8,000 employees, the majority of which are based in Canada, the United States and Latin America. TC Transcontinental generated revenues of C$3.0 billion during the fiscal year ended October 30, 2022.
Similar jobs you might like
Lead, Client Development & Delivery
Top Benefits
About the role
Create value at TC Transcontinental. At TC Transcontinental, we've got it made, and that's because of the expertise of our team. We have been driving innovation since 1976. Founded 50 years ago and 4,000 employees strong, Transcontinental Inc. (TSX: TCL.A TCL.B), known under the TC Transcontinental brand, is a Canadian retail marketing services company, Canada's largest printer, and the Canadian leader in French-language educational publishing. Driven by the vision of a more informed, educated and prosperous society, TC Transcontinental propels its clients' success across the retail, education, book and information industries.
With agility, creativity and boldness, we design and deliver innovative, high-value products and services.
We are looking for a Lead, Client Development & Delivery to join our team located in Vaughan, Ontario. Hybrid work mode.
This position is currently open and reflects a replacement position due to an internal transfer, promotion, or departure.
The salary range for this position is $100,000 to $115,000 per year + bonus, commensurate with experience, education, and internal equity. This range is provided to ensure clarity and promote equitable access to employment opportunitie s.
Responsibilities When your actions lead to success: The Lead, Client Development & Deliverables is a senior strategic role responsible for driving client growth, elevating operational performance, and shaping an exceptional end to end client experience. Acting as a trusted advisor to senior stakeholders, this role leverages strong business acumen and data driven insight to influence client strategy, uncover new opportunities, and deliver innovative, value creating solutions.
You will lead key client relationships, oversee multichannel program execution, and partner cross functionally to ensure financially sound, high impact deliverables. The role also provides leadership across internal teams—coaching talent, guiding analytics driven problem solving, and enabling a unified “One TC” service model. This is a high visibility position ideal for a relationship focused, strategic thinker with deep experience in account management, analytics, and business development. This position offers significant flexibility and independence in how you build relationships, manage your portfolio, and drive strategic initiatives.
Qualifications When your expertise drives us:
- Bachelor’s degree in analytics, business, or a related field
- 8+ years of progressive experience in account management, retail analytics, business development, sales (preferably National) or a related discipline
- Experience influencing senior stakeholders and driving strategic client outcomes
- Experience within media industry, geomarketing and/or print/flyer distribution are assets
- Strong analytical skills with the ability to turn data into actionable insights
- Proven track record in client development, financial management, and opportunity assessment
- Effective leader of cross‑functional teams in fast‑paced environments
- Excellent written and verbal communication skills in English, French and asset
- Strong relationship‑building skills and confident executive presence
- Proactive, critical thinker focused on delivering results
- Client‑centric problem solver with an innovative mindset
When Benefits Really Help You Live Better We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive—at work and at home. Our offerings include:
- Competitive compensation with performance-based incentives and retirement savings plans with company match
- Customizable group benefits including health, dental, life, disability, and travel insurance
- Paid time off
- Employee perks such as discounts on insurance, wireless plans, travel, and more
- Career development opportunities
- A dynamic, inclusive work environment where your voice matters and your growth is supported
EEO TC Transcontinental is committed to fair, transparent, and equitable hiring practices. We disclose that no artificial intelligence (AI) tools or automated decision-making systems are used in our recruitment or selection process.
TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.
We are also committed to providing an inclusive and barrier-free recruitment and work environment—promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact talent@tc.tc.
Send us your application. Create something with TC Transcontinental.
About TC Transcontinental
TC Transcontinental is a leader in flexible packaging in North America, and Canada’s largest printer. The Corporation is the leading Canadian French-language educational publishing group. For over 40 years, TC Transcontinental's mission has been to create quality products and services that allow businesses to attract, reach and retain their target customers.
Respect, teamwork, performance and innovation are the strong values held by the Corporation and its employees. TC Transcontinental's commitment to its stakeholders is to pursue its business activities in a responsible manner.
Transcontinental Inc. (TSX: TCL.A TCL.B), known as TC Transcontinental, has more than 8,000 employees, the majority of which are based in Canada, the United States and Latin America. TC Transcontinental generated revenues of C$3.0 billion during the fiscal year ended October 30, 2022.