Care & Repair Specialist
Top Benefits
About the role
At Fjällräven, we believe in creating gear that lasts for generations. Our commitment to sustainability goes beyond product design – we actively repair and restore outdoor apparel to extend its life and reduce waste. As a Repair Center Specialist, you will play a vital role in this mission by applying expert craftsmanship to ensure that every repair meets our high quality standards. If you have strong sewing skills, experience in apparel repairs, and a passion for sustainability, this is your opportunity to make a meaningful impact.
This is a full-time, hourly position based in Vancouver, BC, with a pay range of $22-$25 per hour.
What You Will Do
The Repair Center Specialist is responsible for performing meticulous repairs on Fjällräven apparel and gear, ensuring all work aligns with brand standards. This role requires expertise in garment construction and repair, as well as the ability to work efficiently in a fast-paced production environment.
Product Repairs & Quality Control
Complete complex apparel repairs, including zipper replacements, patching, and fabric reinforcement, with precision and attention to detail Ensure all repairs align with Fjällräven’s guidelines for durability, performance, and aesthetics Maintain accurate records of completed repairs and track productivity to support continuous improvement
Operations & Workflow Management
Manage the intake and processing of repair requests, ensuring timely completion of projects Monitor repair center supplies and equipment, communicating inventory needs to the Repair Center Supervisor Organize workload effectively to balance efficiency with high-quality craftsmanship
Collaboration & Process Improvement
Work closely with the Repair Center Supervisor and Warranty Specialist to enhance repair techniques and operational efficiency Support the development of training materials and tutorials to ensure consistency across the team Identify and propose improvements to repair processes to extend product life while maintaining cost-effective solutions
Sustainability & Circularity
Implement repair techniques that align with Fjällräven’s sustainability initiatives and circular economy goals Contribute to reducing textile waste by maximizing product longevity and promoting repair as a sustainable alternative to replacement
Who You Are
Experience and Technical Skills
Formal training in fashion, sewing, textile repair, or a related field is preferred; equivalent work experience will be considered Previous experience performing high-volume apparel repairs in a production, retail, or alterations environment Advanced sewing skills, including zipper replacement, patching, and fabric reinforcement Proficiency in using industrial sewing machines, sergers, button-press machines, and high-heat tools Strong organization and time management skills with the ability to track and report productivity
Traits and Attributes
Keen attention to detail and a commitment to deliver high-quality workmanship
Proactive problem-solving skills and the ability to adapt effectively to a fast-paced work environment Excellent written and verbal communication skills, with the ability to collaborate effectively across teams A passion for sustainability and a strong alignment with Fjällräven’s commitment to responsible business practices
Physical Requirements
Ability to stand for extended periods while working at repair stations
Able to occasionally lift up to 50lb
What We Offer
Click here to learn more about Fjällräven benefits like
A stimulating work environment with passionate, enthusiastic co-workers
Opportunities for personal and professional growth that will elevate your career A company that treasures sustainability and acts to create future stewards of nature Medical Insurance RRSP/DPSP retirement program Generous schedule of company-paid holidays Product discounts on all Fenix Outdoor brands Industry discounts and more…
About Us
Fenix Outdoor is a global group of brands with a mission to inspire people to spend time outdoors. Our brands, including Fjällräven, Royal Robbins, and Hanwag, are committed to sustainability, adventure, and producing high-quality gear for the outdoor lifestyle.
Ready to apply? Submit your brief application online to be considered for our team and help shape the future of sustainability in the outdoor industry!
Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.
In 1960, Åke Nordin founded Fjällräven in his basement in the town of Örnsköldsvik in northern Sweden. Today, the company’s timeless, functional, and durable outdoor equipment enjoys a global presence and can be found in over 70 countries.
Fjällräven’s product range includes outdoor clothing and accessories for men and women as well as backpacks, tents, and sleeping bags. As a company, Fjällräven makes every effort to act responsibly towards people, wildlife, and the environment and to encourage people to take an interest in outdoor life.
The company hosts two popular outdoor events, Fjällräven Classic and Fjällräven Polar, which attract thousands of participants every year. Fjällräven is part of Fenix Outdoor AB.
About Fenix Outdoor
Fenix Outdoor International AG is a globally active leading group of outdoor companies focused on products and retail within the world of nature and outdoor activities. Through a comprehensive array of functional and durable premium products and services, the company enables people to enjoy life outdoors and supports survival in challenging and extreme environments of our planet. The company is listed on Nasdaq OMX Stockholm, Large Cap (Nasdaq Stockholm).
Who we are: We consider ourselves a house of heritage and premium brands and retailers with strong values. Our focus is always on the long-term benefits of the company, our community, our customers, and our planet. We believe in strong relationships and partnerships internally as well as externally with customers and business partners. Sustainability and responsibility are deeply rooted and embedded in our governance structure and in the way we do business. At Fenix Outdoor International, we care about nature and how we impact our environment. We want to leave our basecamp in better shape than we found it.
Similar Jobs
Care & Repair Specialist
Top Benefits
About the role
At Fjällräven, we believe in creating gear that lasts for generations. Our commitment to sustainability goes beyond product design – we actively repair and restore outdoor apparel to extend its life and reduce waste. As a Repair Center Specialist, you will play a vital role in this mission by applying expert craftsmanship to ensure that every repair meets our high quality standards. If you have strong sewing skills, experience in apparel repairs, and a passion for sustainability, this is your opportunity to make a meaningful impact.
This is a full-time, hourly position based in Vancouver, BC, with a pay range of $22-$25 per hour.
What You Will Do
The Repair Center Specialist is responsible for performing meticulous repairs on Fjällräven apparel and gear, ensuring all work aligns with brand standards. This role requires expertise in garment construction and repair, as well as the ability to work efficiently in a fast-paced production environment.
Product Repairs & Quality Control
Complete complex apparel repairs, including zipper replacements, patching, and fabric reinforcement, with precision and attention to detail Ensure all repairs align with Fjällräven’s guidelines for durability, performance, and aesthetics Maintain accurate records of completed repairs and track productivity to support continuous improvement
Operations & Workflow Management
Manage the intake and processing of repair requests, ensuring timely completion of projects Monitor repair center supplies and equipment, communicating inventory needs to the Repair Center Supervisor Organize workload effectively to balance efficiency with high-quality craftsmanship
Collaboration & Process Improvement
Work closely with the Repair Center Supervisor and Warranty Specialist to enhance repair techniques and operational efficiency Support the development of training materials and tutorials to ensure consistency across the team Identify and propose improvements to repair processes to extend product life while maintaining cost-effective solutions
Sustainability & Circularity
Implement repair techniques that align with Fjällräven’s sustainability initiatives and circular economy goals Contribute to reducing textile waste by maximizing product longevity and promoting repair as a sustainable alternative to replacement
Who You Are
Experience and Technical Skills
Formal training in fashion, sewing, textile repair, or a related field is preferred; equivalent work experience will be considered Previous experience performing high-volume apparel repairs in a production, retail, or alterations environment Advanced sewing skills, including zipper replacement, patching, and fabric reinforcement Proficiency in using industrial sewing machines, sergers, button-press machines, and high-heat tools Strong organization and time management skills with the ability to track and report productivity
Traits and Attributes
Keen attention to detail and a commitment to deliver high-quality workmanship
Proactive problem-solving skills and the ability to adapt effectively to a fast-paced work environment Excellent written and verbal communication skills, with the ability to collaborate effectively across teams A passion for sustainability and a strong alignment with Fjällräven’s commitment to responsible business practices
Physical Requirements
Ability to stand for extended periods while working at repair stations
Able to occasionally lift up to 50lb
What We Offer
Click here to learn more about Fjällräven benefits like
A stimulating work environment with passionate, enthusiastic co-workers
Opportunities for personal and professional growth that will elevate your career A company that treasures sustainability and acts to create future stewards of nature Medical Insurance RRSP/DPSP retirement program Generous schedule of company-paid holidays Product discounts on all Fenix Outdoor brands Industry discounts and more…
About Us
Fenix Outdoor is a global group of brands with a mission to inspire people to spend time outdoors. Our brands, including Fjällräven, Royal Robbins, and Hanwag, are committed to sustainability, adventure, and producing high-quality gear for the outdoor lifestyle.
Ready to apply? Submit your brief application online to be considered for our team and help shape the future of sustainability in the outdoor industry!
Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.
In 1960, Åke Nordin founded Fjällräven in his basement in the town of Örnsköldsvik in northern Sweden. Today, the company’s timeless, functional, and durable outdoor equipment enjoys a global presence and can be found in over 70 countries.
Fjällräven’s product range includes outdoor clothing and accessories for men and women as well as backpacks, tents, and sleeping bags. As a company, Fjällräven makes every effort to act responsibly towards people, wildlife, and the environment and to encourage people to take an interest in outdoor life.
The company hosts two popular outdoor events, Fjällräven Classic and Fjällräven Polar, which attract thousands of participants every year. Fjällräven is part of Fenix Outdoor AB.
About Fenix Outdoor
Fenix Outdoor International AG is a globally active leading group of outdoor companies focused on products and retail within the world of nature and outdoor activities. Through a comprehensive array of functional and durable premium products and services, the company enables people to enjoy life outdoors and supports survival in challenging and extreme environments of our planet. The company is listed on Nasdaq OMX Stockholm, Large Cap (Nasdaq Stockholm).
Who we are: We consider ourselves a house of heritage and premium brands and retailers with strong values. Our focus is always on the long-term benefits of the company, our community, our customers, and our planet. We believe in strong relationships and partnerships internally as well as externally with customers and business partners. Sustainability and responsibility are deeply rooted and embedded in our governance structure and in the way we do business. At Fenix Outdoor International, we care about nature and how we impact our environment. We want to leave our basecamp in better shape than we found it.