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NorWest Community Health Centres logo

Manager of Quality and Risk Management

Thunder Bay, ON
Senior Level
full_time

Top Benefits

Competitive salary
Health Care of Ontario Pension Plan
Excellent group health benefits package

About the role

1 FTE

Thunder Bay Site

One of a network of provincial community health centres, the NorWest Community Health Centres is a community based, non-profit organization funded by Ontario Health, emphasizing access to primary health care and prevention programs and services.

Reporting to the Director of Organizational Health, the Manager of Quality and Risk Management as a valuable member of the Norwest Community Health Centre team, leads Quality Improvement planning and Risk Management across the organization while working in collaboration with managers, staff, and partnering community clinics; to provide high quality service delivery.

The Manager of Quality and Risk Management supports the development and monitoring of annual program plans, provides support and collaboration across program services; and provides leadership and technical expertise on an on-going basis for various initiatives while also providing oversight of program function, staffing, and reporting requirements.

The position has a competitive salary, the Health Care of Ontario Pension Plan, and an excellent group health benefits package.

QUALIFICATIONS:

  • Master’s degree in a related field or a combination of educational preparation and applicable experience.
  • Three to five years management experience in an applicable field.
  • Certification in Lean or Six Sigma.
  • Project Management experience an asset.
  • Broad knowledge in the areas of community health, primary health care, and health promotion.
  • Understanding and experience working in diverse, low income communities.
  • Knowledge of the community-based health system and of a broad range of health determinants.
  • Excellent organizational, oral and written communication skills.
  • Skills and experience in facilitation, building consensus, supporting teams.
  • Competency with a range of software applications and knowledge with computerized work environments.
  • A valid driver’s license is required.

How to Apply:
Please visit https://norwestchc.org/team/

The deadline for applicants is Friday, December 26, 2025 at 4:30 p.m.

Please submit your cover letter, resume and three work reference contacts to:

Lesly Gunasekara, Manager of Human Resources

NorWest Community Health Centres

525 Simpson Street

Thunder Bay, Ontario P7C 3J6

FAX: 622-7637

www.norwestchc.org

NWCHC’s is an equal opportunity employer. We thank all applicants for their interest but only those selected for an interview will be contacted. We are an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the selection process.

About NorWest Community Health Centres

Hospitals and Health Care
11-50

NorWest Community Health Centres exists to respond to individual and local community needs by providing a range of services that improve the health and well-being of people and their communities.