Top Benefits
About the role
Everest Automation Inc. is a leader in the sale of industrial automation equipment and services in Eastern Canada. Our team has maintained strong growth for over 25 years. We offer competitive salaries and benefits. A well-established profit-sharing system that demonstrates the high value of all Everest team members in addition to employer participation in your pension fund and job-specific training. All this in a pleasant and stable work environment.
Job Description
The role of the Customer Service Agent is to provide excellent service to our customers in Ontario at our office in Oakville. In addition, he/she will aim to reduce the administrative load of the Inside Sales Representative in order to maximize efficiency.
The candidate will report directly to the Branch Manager and will work closely with our Inside Sales Representatives and customers. The Inside Sales Assistant will follow procedures and work instructions and represent Everest in providing reliable, quality service to our customers.
Duties and responsibilities
-
Enter customer orders
-
Make purchases of non-stock products
-
Make quotations based on information provided by Inside Sales representatives
-
Respond to customer order reminders
-
Assist in administrative tasks
-
Participate in the training new employees
Qualifications:
General college degree
- Minimum 2 years experience in a similar role
- Good oral, written and interpersonal communication skills
- Experience and desire to serve customers
- Good user of the Office suite
- Results-oriented and able to manage a variable workload
- Excellent organizational and teamwork skills
About Everest Automation
Current economic conditions of the industry in Canada present us with several challenges and in the forefront, the lack of manpower and expertise that will continue to worsen in the years to come. High energy costs, your ecological footprint with regulatory compliance, increased global competition and ever-changing markets are continually changing the rules of the game for all our businesses and factories.
In today's world, it's not the "big that eat the small anymore, it's the fast that eat the slow". An almost real-time adaptation capacity at the dawn of the 4th Industrial Revolution (Industry 4.0), combined with an even greater requirement to remain efficient, puts increasing pressure on your production units, your manufacturing processes and your employees. It is in this spirit that Everest Automation Inc. wants to be a "partner of choice at the dawn of this digital age", where automation will play an even more important role.
Everest Automation Inc. is one of the largest suppliers of instrumentation and control products and services in Eastern Canada and has been for the past 20 years now. A strong team of solution specialists, backed by equally dedicated customer service, assures you of an excellent interface with the international manufacturers we represent and their full range of industrial grade products. This makes Everest Automation Inc. the best choice to help you achieve your goals and successfully meet your present and future challenges.
In this spirit of partnership, we hope to have the opportunity to put our skills and those of our suppliers, at your service.
Top Benefits
About the role
Everest Automation Inc. is a leader in the sale of industrial automation equipment and services in Eastern Canada. Our team has maintained strong growth for over 25 years. We offer competitive salaries and benefits. A well-established profit-sharing system that demonstrates the high value of all Everest team members in addition to employer participation in your pension fund and job-specific training. All this in a pleasant and stable work environment.
Job Description
The role of the Customer Service Agent is to provide excellent service to our customers in Ontario at our office in Oakville. In addition, he/she will aim to reduce the administrative load of the Inside Sales Representative in order to maximize efficiency.
The candidate will report directly to the Branch Manager and will work closely with our Inside Sales Representatives and customers. The Inside Sales Assistant will follow procedures and work instructions and represent Everest in providing reliable, quality service to our customers.
Duties and responsibilities
-
Enter customer orders
-
Make purchases of non-stock products
-
Make quotations based on information provided by Inside Sales representatives
-
Respond to customer order reminders
-
Assist in administrative tasks
-
Participate in the training new employees
Qualifications:
General college degree
- Minimum 2 years experience in a similar role
- Good oral, written and interpersonal communication skills
- Experience and desire to serve customers
- Good user of the Office suite
- Results-oriented and able to manage a variable workload
- Excellent organizational and teamwork skills
About Everest Automation
Current economic conditions of the industry in Canada present us with several challenges and in the forefront, the lack of manpower and expertise that will continue to worsen in the years to come. High energy costs, your ecological footprint with regulatory compliance, increased global competition and ever-changing markets are continually changing the rules of the game for all our businesses and factories.
In today's world, it's not the "big that eat the small anymore, it's the fast that eat the slow". An almost real-time adaptation capacity at the dawn of the 4th Industrial Revolution (Industry 4.0), combined with an even greater requirement to remain efficient, puts increasing pressure on your production units, your manufacturing processes and your employees. It is in this spirit that Everest Automation Inc. wants to be a "partner of choice at the dawn of this digital age", where automation will play an even more important role.
Everest Automation Inc. is one of the largest suppliers of instrumentation and control products and services in Eastern Canada and has been for the past 20 years now. A strong team of solution specialists, backed by equally dedicated customer service, assures you of an excellent interface with the international manufacturers we represent and their full range of industrial grade products. This makes Everest Automation Inc. the best choice to help you achieve your goals and successfully meet your present and future challenges.
In this spirit of partnership, we hope to have the opportunity to put our skills and those of our suppliers, at your service.