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Watch Clerk

Sherwood Park, AB
Mid Level
full_time

Top Benefits

Extended health and dental coverage
Health and wellness spending account
Life and disability insurance

About the role

We are looking for a Watch Clerk to provide vital support services in our unique integrated service with the Strathcona County RCMP!

In this exciting role, you’ll be at the heart of the action, providing crucial administrative and operational support to on-duty RCMP officers. You’ll work on a rotating shift basis, ensuring that our team has the information and resources they need. You’ll also get hands-on experience with various computer software programs, processing and maintaining investigation files, and making a real difference in the community.

Key Responsibilities:

  • Assist the RCMP General Duty watch members to monitor, input, retrieve, review, link, scan, audit, and update all operational occurrences as they occur; once police have attended, ensuring they are accurate and meet RCMP audit standards
  • Receive calls, create and distribute operational files on investigations which members are currently dealing with when required, including the preparation of court packages and pre charge packages
  • Monitor email queues for member requests, warrants, disclosure and release documents
  • Prepare and complete Police Access Tool (PAT) ticketing and update all necessary information on the collision report (TSS’s)
  • Assist with adding, modifying, removing and messaging on CPIC
  • Complete Child Family Services and Victim Services unit referrals on behalf of investigators Assist Court/File Management, Municipal Police Assistants and other areas in the detachment as required

Qualifications and Skills:

  • High School Diploma with 4 years of related experience (policing experience is preferred)
  • Post-secondary education or certificate in Emergency Communications and Response would be considered an asset
  • Knowledge of Criminal Code, Municipal Bylaws, Traffic Safety Act and Provincial Statutes
  • Strong interpersonal and communication skills (verbal and written), combined with good judgement, tact and discretion
  • Strong time management and decision-making skills with the ability to work with minimal supervision Proficiency in RCMP software programs (i.e. PROS, CPIC, JOIN/2.0, CIIDS, eCollision, ROADS) and completion of RCMP PROS End User Course and PROS IM is preferred

Conditions of Employment:

  • Ability to obtain RCMP Enhanced Reliability Security Clearance Availability to work shift work (working 12-hour shifts with a combination of days/nights)

Who We Are:
Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, fairness, and cooperation.

Why Join Strathcona County: (depending on position)

  • Competitive salary and comprehensive benefits package, which includes:
    • Extended health and dental coverage
    • Health and wellness spending account
    • Life and disability insurance
    • Retirement and pension programs
    • Earned day off program
    • Employee and family assistance program
  • Commitment to employee development, through internal and external training and development opportunities Well-being programs and a safety culture focused on physical and psychological health in the workplace

Equivalencies of education and experience may be considered.

This competition may be used to fill future vacancies for similar positions within the next 6 months.

Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

About Strathcona County

Government Administration
1001-5000

Strathcona County employees strive for excellence in delivering quality of life to our residents to support our vision of becoming Canada’s most livable community. Employees play a pivotal role in delivering essential services, managing programs, and overseeing facilities to support a thriving community of over 100,000 residents. If you're dedicated to public service, enjoy collaborative work environments, and value continuous learning and growth, consider joining our team of over 2,000 dedicated professionals. You can make a difference by supporting a growing and diverse community!

Strathcona County has been recognized as one of Canada's Best Employers 2024 by Forbes.com and received the 2024 Municipal Inspiring Workplace Award from the Canadian Association of Municipal Administrators (CAMA). We provide competitive wages, comprehensive health benefits and insurance, a defined benefit pension plan, work-life balance, flexible work options, health spending account, learning and development opportunities, wellness programs, and more.

Strathcona County is committed to working collaboratively, efficiently and effectively to provide quality service delivery to citizens, business and industry alike. Our corporate values of integrity, respect, safety, fairness and cooperation define our culture and guide our daily work.

If you're dedicated to public service, enjoy collaborative work environments and value continuous learning and growth, consider joining our team! Apply today at www.strathcona.ca/careers