About the role
Why You’ll Love This Role
This is a meaningful opportunity to lead clinical excellence and resident-centred care in long-term care. As our Director of Care (DOC), you’ll provide clinical and operational leadership for nursing and personal care services – ensuring care is safe, high-quality, and grounded in residents’ needs and preferences. You’ll set clear standards for professional practice and oversee care delivery to support consistent documentation, sound clinical decision-making, and a positive resident and family experience. You’ll champion continuous quality improvement and resident safety, ensuring the Home remains compliant with the Fixing Long-Term Care Act, Ministry requirements, and Accreditation Canada standards. If you’re a compassionate clinical leader who thrives on strengthening systems and developing people, this role offers the chance to make a direct, lasting impact every day.
What You’ll Be Responsible For
In this role, you will:
· Provide overall leadership and oversight for nursing and personal care services
· Ensure care is delivered safely, consistently, and in alignment with resident-centred standards
· Maintain compliance with the Fixing Long-Term Care Act, Ministry of Long-Term Care (MLTC) requirements, and applicable directives
· Support accreditation readiness and standards, including Accreditation Canada requirements
· Champion resident- and family-centred care and quality of life initiatives
· Lead implementation of clinical components of the Quality Improvement Plan (QIP), ensuring practice-level changes are embedded within nursing and care teams
· Support Infection Prevention and Control (IPAC) practices and outbreak preparedness
· Recruit, develop, and mentor nursing leadership and frontline staff; support performance and professional practice expectations
· Promote effective interdisciplinary practice with medical staff and other departments to support care planning and resident outcomes
· Contribute to operational planning, budgeting, and strategic initiatives to support sustainable service delivery
Who You’ll Work With
You will report to the Executive Director and serve as a key member of the Home Leadership Team, providing clinical leadership for nursing and personal care services. You’ll work in close partnership with the Director of Quality and Risk on clinical quality and safety priorities and maintain strong relationships with medical staff and interdisciplinary leaders to support resident outcomes and inspection readiness.
What You Bring
We’re looking for someone who brings clinical expertise, leadership, and heart. You’ll thrive in this role if you have:
· Registered Nurse in good standing with the College of Nurses of Ontario (CNO)
· Minimum 5 years of progressive leadership experience (long-term care preferred)
· Strong knowledge of Ontario long-term care legislation, inspection processes, and best practices
· Experience with quality improvement, resident safety, and Accreditation Canada standards
· Demonstrated ability to lead teams, manage change, and build staff capability
· Excellent communication, relationship-building, and problem-solving skills
· Master’s degree in Nursing, Health Administration, Leadership, or related field (preferred)
· Additional training in quality, safety, IPAC, or healthcare leadership
· RNAO member
Thank you for your interest in joining peopleCare!
We are excited to learn more about you and the experience you would bring to our team. peopleCare is committed to an inclusive and accessible recruitment process. Accommodations are available upon request for candidates participating in all stages of the recruitment and selection process.
This posting is for an existing vacancy. peopleCare does not use artificial intelligence to screen, assess, or select applicants. All applications are reviewed by members of our recruitment team.
Compensation for this role will be discussed during the interview process and will be determined based on the successful candidate’s qualifications, experience, and internal equity.
Not the right fit? Search for Care jobs in Tillsonburg, Ontario, Canada
About peopleCare Communities
peopleCare Communities is a leading operator of senior living communities in southwestern Ontario, with strong family values and a long history of service. Together with our compassionate and dedicated employees, we are working towards our vision to change the world of senior living by creating vibrant communities of care that deliver clinical best practices, engaging programs and integrated services that meet seniors' changing needs.
Along with our owned and managed long-term care homes, in 2017 peopleCare opened Oakcrossing Retirement Home in London, Ontario. This beautiful facility is part of our innovative "community of care" model that supports couples, families and friends to live and age together by offering a range of services and housing options in one location.
Our exciting plans for the future involve new builds and expansion projects, including in many communities we already call home. We are also focused on sharing our leading-practice quality and operational systems with our partners in the health sector through our expert long-term care management consulting services.
peopleCare's innovation and industry leadership has earned Accreditation Canada – Exemplary Status, Canada's Best Managed Companies designation for the sixth straight year, North America's Most Engaged Workplaces Award, and an Innovation Award research grant from the Health Technology Fund. Our trailblazing Clinical Pharmacy Model, a first in the Canadian long-term care environment, also recently won the Quality Improvement and Innovation Award from the Ontario Long-Term Care Association.
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About the role
Why You’ll Love This Role
This is a meaningful opportunity to lead clinical excellence and resident-centred care in long-term care. As our Director of Care (DOC), you’ll provide clinical and operational leadership for nursing and personal care services – ensuring care is safe, high-quality, and grounded in residents’ needs and preferences. You’ll set clear standards for professional practice and oversee care delivery to support consistent documentation, sound clinical decision-making, and a positive resident and family experience. You’ll champion continuous quality improvement and resident safety, ensuring the Home remains compliant with the Fixing Long-Term Care Act, Ministry requirements, and Accreditation Canada standards. If you’re a compassionate clinical leader who thrives on strengthening systems and developing people, this role offers the chance to make a direct, lasting impact every day.
What You’ll Be Responsible For
In this role, you will:
· Provide overall leadership and oversight for nursing and personal care services
· Ensure care is delivered safely, consistently, and in alignment with resident-centred standards
· Maintain compliance with the Fixing Long-Term Care Act, Ministry of Long-Term Care (MLTC) requirements, and applicable directives
· Support accreditation readiness and standards, including Accreditation Canada requirements
· Champion resident- and family-centred care and quality of life initiatives
· Lead implementation of clinical components of the Quality Improvement Plan (QIP), ensuring practice-level changes are embedded within nursing and care teams
· Support Infection Prevention and Control (IPAC) practices and outbreak preparedness
· Recruit, develop, and mentor nursing leadership and frontline staff; support performance and professional practice expectations
· Promote effective interdisciplinary practice with medical staff and other departments to support care planning and resident outcomes
· Contribute to operational planning, budgeting, and strategic initiatives to support sustainable service delivery
Who You’ll Work With
You will report to the Executive Director and serve as a key member of the Home Leadership Team, providing clinical leadership for nursing and personal care services. You’ll work in close partnership with the Director of Quality and Risk on clinical quality and safety priorities and maintain strong relationships with medical staff and interdisciplinary leaders to support resident outcomes and inspection readiness.
What You Bring
We’re looking for someone who brings clinical expertise, leadership, and heart. You’ll thrive in this role if you have:
· Registered Nurse in good standing with the College of Nurses of Ontario (CNO)
· Minimum 5 years of progressive leadership experience (long-term care preferred)
· Strong knowledge of Ontario long-term care legislation, inspection processes, and best practices
· Experience with quality improvement, resident safety, and Accreditation Canada standards
· Demonstrated ability to lead teams, manage change, and build staff capability
· Excellent communication, relationship-building, and problem-solving skills
· Master’s degree in Nursing, Health Administration, Leadership, or related field (preferred)
· Additional training in quality, safety, IPAC, or healthcare leadership
· RNAO member
Thank you for your interest in joining peopleCare!
We are excited to learn more about you and the experience you would bring to our team. peopleCare is committed to an inclusive and accessible recruitment process. Accommodations are available upon request for candidates participating in all stages of the recruitment and selection process.
This posting is for an existing vacancy. peopleCare does not use artificial intelligence to screen, assess, or select applicants. All applications are reviewed by members of our recruitment team.
Compensation for this role will be discussed during the interview process and will be determined based on the successful candidate’s qualifications, experience, and internal equity.
Not the right fit? Search for Care jobs in Tillsonburg, Ontario, Canada
About peopleCare Communities
peopleCare Communities is a leading operator of senior living communities in southwestern Ontario, with strong family values and a long history of service. Together with our compassionate and dedicated employees, we are working towards our vision to change the world of senior living by creating vibrant communities of care that deliver clinical best practices, engaging programs and integrated services that meet seniors' changing needs.
Along with our owned and managed long-term care homes, in 2017 peopleCare opened Oakcrossing Retirement Home in London, Ontario. This beautiful facility is part of our innovative "community of care" model that supports couples, families and friends to live and age together by offering a range of services and housing options in one location.
Our exciting plans for the future involve new builds and expansion projects, including in many communities we already call home. We are also focused on sharing our leading-practice quality and operational systems with our partners in the health sector through our expert long-term care management consulting services.
peopleCare's innovation and industry leadership has earned Accreditation Canada – Exemplary Status, Canada's Best Managed Companies designation for the sixth straight year, North America's Most Engaged Workplaces Award, and an Innovation Award research grant from the Health Technology Fund. Our trailblazing Clinical Pharmacy Model, a first in the Canadian long-term care environment, also recently won the Quality Improvement and Innovation Award from the Ontario Long-Term Care Association.