Account Manager
Top Benefits
About the role
Job Title: Account Manager Work Type: Full-Time Work Mode: Hybrid
Tru Inc is seeking Account Managers. We have three (3) permanent positions available for an immediate start. This position reports to the Account Director, with a dotted-line relationship to the Chief Revenue Officer.
Position Overview:- We want you to join our team and contribute to our continued growth and success! This role requires someone with exceptional organizational skills, the ability to multitask, and a solution-oriented mindset.
Location:- This role is hybrid, providing some flexibility to work from home. However, candidates must reside in the Greater Toronto Area (GTA) and be prepared to attend in-person meetings as required. Occasional travel to client sites or workshops may also be necessary.
Key Responsibilities:- Build and maintain strong relationships with clients, acting as the primary point of contact for all account-related matters. Develop a deep understanding of clients’ business goals and objectives to identify opportunities for growth and additional services. Coordinate cross-functional teams to ensure timely and successful delivery of solutions that meet client needs. Manage account budgets, contracts, and invoicing, ensuring financial targets are met. Monitor and report on account performance metrics and client satisfaction. Address client concerns promptly and effectively, escalating issues as necessary. Stay informed about industry trends, competitor activities, and market developments to provide valuable insights to clients. Serve as a strategic advisor to clients on digital transformation, AI adoption, marketing technology, and customer acquisition initiatives. Lead client discussions around SEO, AEO (Answer Engine Optimization), paid media, conversion optimization, analytics, and customer experience improvements. Identify opportunities to leverage AI, automation, and emerging technologies to improve campaign performance, operational efficiency, and business outcomes. Collaborate with specialists across SEO, paid media, analytics, development, creative, and CRM teams to develop integrated growth strategies. Translate complex technical and marketing concepts into clear business recommendations for stakeholders and executive teams. Monitor campaign performance, attribution data, and business KPIs to identify growth opportunities and optimization recommendations. Facilitate quarterly business reviews (QBRs) and strategic planning sessions with clients. Maintain a strong understanding of evolving search behaviors, including AI-powered search experiences, answer engines, and generative search platforms.
What You’ll Bring (Including Experience):- Proven experience in account management, client relations, or a similar role within the technology, digital, or e-commerce sector. Exceptional communication and interpersonal skills, with the ability to build trust and rapport with clients and internal teams. Hands-on understanding of digital marketing channels including paid media, paid social, AEO/SEO, and CRO. Demonstrated experience leading multi-channel programs with cross-functional delivery teams. Strong organizational and project management abilities, with a keen attention to detail. A results-driven mindset, with a focus on delivering value and exceeding client expectations. Proficiency in CRM software and other account management tools. A solid understanding of digital platforms, e-commerce solutions, and the technology landscape. Bachelor’s degree in business, marketing, or a related field is preferred but not required.
Benefits:- Salary Range: $100,000-$120,000
Working at Tru:- At Tru, we put people first! We take pride in building a culture that stands out for its courage, entrepreneurial culture, diversity, and passion for people. We are proud to offer competitive salaries along with a 100% employer paid benefits package with a remote work- from- home arrangement. At Tru, we believe in creating an environment that is challenging, fun, and rewarding. We have regular team events to enhance our team spirit, including fun live gatherings that bring us together beyond work.
At Tru, we are a family, and our embraced values at Tru are:
You Talk, We Listen Integrity at Our Core Quality as Standard Delivered On Time
Join us and be part of a team that makes a tangible impact in the digital world!
Not the right fit? Search for Account Manager jobs in Toronto, Ontario, Canada
About Tru
TRU, our competitive advantage is a borderless Global Talent Network specializing in Digital Transformation, Enterprise AI, and Experience Design. Headquartered with key hubs in Canada, the US, India, Indonesia, and the Middle East, we provide 24/7 innovation and strategic problem-solving for global enterprises. By designing advanced system interoperability that bridges legacy architectures with future-ready AI, our team facilitates seamless cross-continental collaboration, leveraging diverse perspectives from North America to Southeast Asia to solve complex localized and global challenges. From SaaS optimization to Agentic AI implementation, the talent behind TRU is shaping the future of global business.
From our hubs in North America, we partner with national category leaders, including Sobeys, Empire Co., and CSA Group, to transform fragmented digital touchpoints into unified, high-performance ecosystems.
Tru Inc. is a premier Enterprise Digital Orchestration firm that builds the technical and strategic foundations for the world’s most complex brands. In an era where digital presence is defined by both human interaction and AI-driven discovery, we specialize in the convergence of Headless Architecture, Agentic Workflows, and LLM Attribution.
Similar Jobs
Account Manager
Top Benefits
About the role
Job Title: Account Manager Work Type: Full-Time Work Mode: Hybrid
Tru Inc is seeking Account Managers. We have three (3) permanent positions available for an immediate start. This position reports to the Account Director, with a dotted-line relationship to the Chief Revenue Officer.
Position Overview:- We want you to join our team and contribute to our continued growth and success! This role requires someone with exceptional organizational skills, the ability to multitask, and a solution-oriented mindset.
Location:- This role is hybrid, providing some flexibility to work from home. However, candidates must reside in the Greater Toronto Area (GTA) and be prepared to attend in-person meetings as required. Occasional travel to client sites or workshops may also be necessary.
Key Responsibilities:- Build and maintain strong relationships with clients, acting as the primary point of contact for all account-related matters. Develop a deep understanding of clients’ business goals and objectives to identify opportunities for growth and additional services. Coordinate cross-functional teams to ensure timely and successful delivery of solutions that meet client needs. Manage account budgets, contracts, and invoicing, ensuring financial targets are met. Monitor and report on account performance metrics and client satisfaction. Address client concerns promptly and effectively, escalating issues as necessary. Stay informed about industry trends, competitor activities, and market developments to provide valuable insights to clients. Serve as a strategic advisor to clients on digital transformation, AI adoption, marketing technology, and customer acquisition initiatives. Lead client discussions around SEO, AEO (Answer Engine Optimization), paid media, conversion optimization, analytics, and customer experience improvements. Identify opportunities to leverage AI, automation, and emerging technologies to improve campaign performance, operational efficiency, and business outcomes. Collaborate with specialists across SEO, paid media, analytics, development, creative, and CRM teams to develop integrated growth strategies. Translate complex technical and marketing concepts into clear business recommendations for stakeholders and executive teams. Monitor campaign performance, attribution data, and business KPIs to identify growth opportunities and optimization recommendations. Facilitate quarterly business reviews (QBRs) and strategic planning sessions with clients. Maintain a strong understanding of evolving search behaviors, including AI-powered search experiences, answer engines, and generative search platforms.
What You’ll Bring (Including Experience):- Proven experience in account management, client relations, or a similar role within the technology, digital, or e-commerce sector. Exceptional communication and interpersonal skills, with the ability to build trust and rapport with clients and internal teams. Hands-on understanding of digital marketing channels including paid media, paid social, AEO/SEO, and CRO. Demonstrated experience leading multi-channel programs with cross-functional delivery teams. Strong organizational and project management abilities, with a keen attention to detail. A results-driven mindset, with a focus on delivering value and exceeding client expectations. Proficiency in CRM software and other account management tools. A solid understanding of digital platforms, e-commerce solutions, and the technology landscape. Bachelor’s degree in business, marketing, or a related field is preferred but not required.
Benefits:- Salary Range: $100,000-$120,000
Working at Tru:- At Tru, we put people first! We take pride in building a culture that stands out for its courage, entrepreneurial culture, diversity, and passion for people. We are proud to offer competitive salaries along with a 100% employer paid benefits package with a remote work- from- home arrangement. At Tru, we believe in creating an environment that is challenging, fun, and rewarding. We have regular team events to enhance our team spirit, including fun live gatherings that bring us together beyond work.
At Tru, we are a family, and our embraced values at Tru are:
You Talk, We Listen Integrity at Our Core Quality as Standard Delivered On Time
Join us and be part of a team that makes a tangible impact in the digital world!
Not the right fit? Search for Account Manager jobs in Toronto, Ontario, Canada
About Tru
TRU, our competitive advantage is a borderless Global Talent Network specializing in Digital Transformation, Enterprise AI, and Experience Design. Headquartered with key hubs in Canada, the US, India, Indonesia, and the Middle East, we provide 24/7 innovation and strategic problem-solving for global enterprises. By designing advanced system interoperability that bridges legacy architectures with future-ready AI, our team facilitates seamless cross-continental collaboration, leveraging diverse perspectives from North America to Southeast Asia to solve complex localized and global challenges. From SaaS optimization to Agentic AI implementation, the talent behind TRU is shaping the future of global business.
From our hubs in North America, we partner with national category leaders, including Sobeys, Empire Co., and CSA Group, to transform fragmented digital touchpoints into unified, high-performance ecosystems.
Tru Inc. is a premier Enterprise Digital Orchestration firm that builds the technical and strategic foundations for the world’s most complex brands. In an era where digital presence is defined by both human interaction and AI-driven discovery, we specialize in the convergence of Headless Architecture, Agentic Workflows, and LLM Attribution.