Job Description

Consultant, Program & Organizational Change Management – 3 Years Contract/Acting

Rank 5

Scarborough, ON (Hybrid)

Deadline: This posting will close by May 14, 2026, at 11:59 PM EST.

The anticipated annual base salary for this position is $89,100 - $117,000. The salary offered will be based on the candidate’s experience, knowledge, skills and qualifications.

Toyota Canada Inc. (TCI) currently has an exciting opportunity for a Consultant, Program and Organizational Change Management to support our Head Office Administration team. This is a contract opportunity of 3 years in length and will report to the National Manager – Head Office Program.

The Program & Change Management Lead will be responsible for driving coordinated program execution, organizational change, communications, and people‑readiness activities across all phases of the Head Office Program. This role ensures seamless alignment between workstreams, prepares stakeholders for change, and supports business continuity throughout construction and transition. The Lead partners closely with Track Managers, executives, and cross‑functional teams to manage risks, budgets, communications, and the successful adoption of new workplace strategies and behaviors.

What We’ll Bring:

Company & Culture

• A work environment built on teamwork, flexibility and respect
• Professional growth and development programs to help advance your career
• A focus on respect for people and continuous improvement
• Summer Hours – condensed work week during the summer

Benefits

• Competitive compensation package
• Extended health care and dental benefits effective immediately
• Associate vehicle discount program
• Paid holiday shutdown and competitive paid time off benefits

What You’ll be Doing:

Program & Project Management

• Provide program and project management support to the NM & Program Team, ensuring strong coordination across all tracks
• Follow up with all Track Managers to collect updates, clarify requirements, and synthesize information into clear, concise deliverables for various audiences
• Consolidate cross‑track recommendations
• Ensure phasing plans are designed to minimize disruption and meet business, customer, and associate needs
• Work with TCI stakeholders to develop interim workflows, such as Tech Centre continuity, temporary parking solutions, and interim Town Hall locations
• Help support to ensure business continuity plans are developed, implemented, and monitored throughout the project

Budget Oversight

• Manage program budget, including tracking, forecasting, and identifying variances
• Report financial implications to program team and leadership and collaborate with stakeholders on required adjustments

Change Management & People Impacts

• Support with all change impacts across stakeholder groups, working closely with departments to define and implement required process and people changes
• Conduct change impact assessments and develop mitigation strategies to support adoption
• Support leaders with tools and guidance needed to help their teams through change

Communication Strategy & Delivery

• Develop a comprehensive communication strategy tailored to various internal and external stakeholder groups
• Create and deliver clear, timely, and compelling messaging to support program updates, change adoption, and business continuity
• Ensure communications support transparency, understanding, and readiness for upcoming changes

New Ways of Working & Organizational Readiness

• Support the rollout of the new workplace strategy by communicating advantages and encouraging new behaviors (e.g., adopting neighborhoods, using collaboration spaces etc.)
• Share best practices and leverage lessons learned from TMNA onboarding workshops
• Help teams operate new work models and ensure alignment with space design, technology, and workflows

What You’ll Bring:

• 4 + years of experience in program management, change management, or transformation roles
• Experience working in multi‑stakeholder environments with complex operational impacts
• Strong communication and presentation skills, with an ability to tailor messaging to diverse audiences
• Experience conducting change impact assessments and implementing adoption strategies
• Ability to manage budgets, timelines, and cross‑functional coordination
• Certification in PMP, Prosci, or equivalent is an asset

About Us

Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.

What Sets Us Apart?

A focus on people, passion for Toyota, innovation and continuous improvement have made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.

What You Should Know:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law. Please advise us at any point during the recruitment and selection process or your employment if you require accommodation. Please note TCI may use AI-powered tools to assist us with initial screening and assessment. Talent Acquisition Specialists always review all applications and Hiring Managers always make final hiring decisions throughout the selection process.

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