Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World .

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

The Senior Manager, Research IT Program Delivery provides leadership and direction in the delivery of complex, multi-stream IT programs supporting the strategic objectives of the Research Institute. This role is accountable for the successful delivery of two programs, Research eHub and Clinical Research Technology Transformation, ensuring alignment with institutional priorities, and delivering measurable outcomes through robust governance, stakeholder engagement, and financial oversight. This role provides leadership and oversight to both direct reports (a team of Senior Project Managers and a Project Analyst) and cross-functional team members assigned to program initiatives within a matrixed organizational structure. It requires close collaboration with Research IT, Corporate IT, Research Operations, and Clinical Research Operations teams.

Here's What You'll Get To Do

• Lead the development of program IT strategies, timelines and major deliverables to meet defined goals and outcomes.
• Partner with executive sponsors and senior stakeholders, effectively communicating across diverse groups to ensure alignment and shared vision throughout the program delivery.
• Establish and oversee program governance structures, including steering committees, escalation protocols, and success metrics.
• Provide direction and support for two Senior Project Managers and one Project Analyst. Coach them in advanced project management practices and stakeholder engagement, while fostering adaptability, collaboration, and the ability to navigate complex organizational environments.
• Oversee program-level financial management, including budget planning, tracking of business value, and return on investment assessments.
• Collaborate with Senior Management across portfolios to identify and prioritize initiatives aligned with strategic goals. Develop business cases to support capital funding requests.
• Manage strategic roadmaps for funded capital and operational IT programs. Ensure effective planning, execution and close-out activities, including resource planning, dependency management, stakeholder engagement, budget management, change management, and risk mitigation.
• Manage vendor relationships, including contract negotiations, issue resolution, and program roadmap alignment. Ensure full value realization from vendor solutions.
• Maintain high levels of political sensitivity and empathy to navigate organizational dynamics and influence outcomes across diverse teams.
• Responsible for operational and capital budgets related to program delivery.

Essential Requirements Here's What You'll Need:

• Bachelor's or Master's degree in Computer Science, Health Informatics, Information Systems, Business Administration, or equivalent experience.
• Minimum 3 years of experience in program-level finance and resource management and tracking return on investment (objectives and key results, key performance indicators), managing budgets of $1M or more.
• Minimum 5 years of experience managing complex IT projects.
• Minimum 5 years demonstrated experience in leading diverse, cross-functional teams and managing upward among senior leadership in a senior project manager or program manager role.
• Minimum 3 years demonstrated experience in broader public sector procurement, contract negotiations and vendor management.
• Strong leadership and relationship management skills, including the ability to influence, build consensus, and negotiate across the organization.
• Proven ability to make sound decisions in ambiguous situations by leveraging critical thinking, assessing risks, and engaging appropriate expertise.
• Demonstrated business acumen and domain knowledge in the academic life sciences, clinical operations or research environments, including deep understanding of privacy, audit, and regulatory requirements.
• Demonstrated experience in formal project and program delivery methodologies.
• Proven ability to develop and communicate program objectives, inspire and motivate staff and diverse stakeholder groups, and maintain alignment with strategic goals.
• Excellent verbal and written communication skills, with the ability to tailor messaging to varied audiences.
• Demonstrated commitment to EDI, particularly in engaging with diverse stakeholder groups

Preferred Requirements

• Demonstrates empathy, resilience, and adaptability, building trust and alignment across diverse stakeholder groups and navigating
• complex organizational relationships with insight and tact.
• Familiarity with industry trends and innovation in program and project management.
• Strong understanding of the federal, provincial, and institutional regulatory environment.
• Ability to master details while maintaining strategic oversight.
• Experience with agile, waterfall and hybrid project delivery models desired. PMP /PgMP, Prince 2 or equivalent internationally recognized project management certifications are desired.

Here's What You'll Love

• This role offers the opportunity to contribute to pediatric patient care, research, and education through the strategic delivery of Research IT programs. SickKids invests significantly in evolving technologies, providing a dynamic environment for growth and innovation.
• This position is eligible for modified employee benefits coverage health and dental insurance
• A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.''
• A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.''
• The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.''
• For more on why you'll love working at SickKids, visit our careers site.''

Employment type

• 35 hrs/week
• 15 month Contract ' Full-time '
• Hybrid work model

SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.

If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.

Technical difficulties? Email ask.hr@sickkids.ca with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.

Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.