Top Benefits
About the role
Summary
Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?
Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.
Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.
Why should you work at the Park Hyatt Toronto?
- Complimentary meal during shift
- Complimentary hotel nights and discounts at Hyatt properties around the world
- Tuition reimbursement program
- 2023 and 2024 Great Place to Work Certified
SUMMARY
About the Role – F&B Outlets Greeter
As a Greeter, you will be the first point of contact for our guests—setting the tone for a welcoming, luxurious, and personalized experience. This role is essential in delivering Forbes 5-Star service, where attention to detail, warm and genuine interactions, and intuitive service are paramount.
Key Responsibilities:
- Warmly welcome and acknowledge guests as they arrive, using their name whenever possible
- Provide information about menus, promotions, and special offerings with genuine enthusiasm
- Anticipate guest needs and offer thoughtful assistance with directions or seating preferences
- Maintain a polished and professional demeanor at all times, with attention to grooming and body language
- Assist with answering phones and scheduling reservations or follow-up appointments
- Keep the entrance and host stand area tidy, organized, and inviting
- Communicate any guest concerns or issues promptly to the appropriate manager or security
- Uphold and incorporate Forbes 5-Star standards in all interactions, including:
- Personalized greetings
- Use of the guest’s name
- Professional tone and language
- Gracious closing remarks
- Genuine interest in guest comfort and satisfaction
Qualifications
- Service focused personality is essential
- Previous fine dining or luxury level service knowledge and training.
- Minimum 2 year previous work experience in a world-class luxury brand in a similar capacity.
- Must have a flexible schedule, be highly motivated and quality driven
- Excellent communication skills
- Constant walking & standing
Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Should you be contacted for a job opportunity, please inform the Human Resources department if you need any accommodations.
About Hyatt Place
Welcome to a different place®. You’re always on. And so are we. Our hotels are perfect for your blended lifestyle of work and play. Because you deserve to have access to everything you need 24 hours a day, seven days a week.
We feature an array of services business travelers and families need on a moment’s notice. Enjoy the Bakery Cafe, with a coffee and wine bar. A guest kitchen with fresh snacks and entrees. And daily complimentary breakfast. All accessible any time of day, because you never know when hunger will strike. We also have meeting rooms just the right size for small corporate events. Our hotels range in size from 125 to 200 rooms and are located in urban, suburban or airport locations. You’ll find comfort and consistency in any location you choose. Because what you see in Santa Fe should be what you get in West Palm Beach.
Amenities: • Spacious guestrooms featuring the Hyatt Grand Bed™ • Cozy Corner sofa-sleeper • Complimentary Wi-Fi and remote printing throughout the hotel • 42” HDTV and Hyatt Plug Panel media center • Stylish bathrooms with granite countertops and Portico® amenities • 24/7 made-to-order snacks and entrees in our Guest Kitchen • Bakery Café offering a selection of premium beer, wine and cocktails (where available) • NEW complimentary a.m. Kitchen Skillet™ served daily in our Guest Kitchen.
Top Benefits
About the role
Summary
Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?
Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.
Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.
Why should you work at the Park Hyatt Toronto?
- Complimentary meal during shift
- Complimentary hotel nights and discounts at Hyatt properties around the world
- Tuition reimbursement program
- 2023 and 2024 Great Place to Work Certified
SUMMARY
About the Role – F&B Outlets Greeter
As a Greeter, you will be the first point of contact for our guests—setting the tone for a welcoming, luxurious, and personalized experience. This role is essential in delivering Forbes 5-Star service, where attention to detail, warm and genuine interactions, and intuitive service are paramount.
Key Responsibilities:
- Warmly welcome and acknowledge guests as they arrive, using their name whenever possible
- Provide information about menus, promotions, and special offerings with genuine enthusiasm
- Anticipate guest needs and offer thoughtful assistance with directions or seating preferences
- Maintain a polished and professional demeanor at all times, with attention to grooming and body language
- Assist with answering phones and scheduling reservations or follow-up appointments
- Keep the entrance and host stand area tidy, organized, and inviting
- Communicate any guest concerns or issues promptly to the appropriate manager or security
- Uphold and incorporate Forbes 5-Star standards in all interactions, including:
- Personalized greetings
- Use of the guest’s name
- Professional tone and language
- Gracious closing remarks
- Genuine interest in guest comfort and satisfaction
Qualifications
- Service focused personality is essential
- Previous fine dining or luxury level service knowledge and training.
- Minimum 2 year previous work experience in a world-class luxury brand in a similar capacity.
- Must have a flexible schedule, be highly motivated and quality driven
- Excellent communication skills
- Constant walking & standing
Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Should you be contacted for a job opportunity, please inform the Human Resources department if you need any accommodations.
About Hyatt Place
Welcome to a different place®. You’re always on. And so are we. Our hotels are perfect for your blended lifestyle of work and play. Because you deserve to have access to everything you need 24 hours a day, seven days a week.
We feature an array of services business travelers and families need on a moment’s notice. Enjoy the Bakery Cafe, with a coffee and wine bar. A guest kitchen with fresh snacks and entrees. And daily complimentary breakfast. All accessible any time of day, because you never know when hunger will strike. We also have meeting rooms just the right size for small corporate events. Our hotels range in size from 125 to 200 rooms and are located in urban, suburban or airport locations. You’ll find comfort and consistency in any location you choose. Because what you see in Santa Fe should be what you get in West Palm Beach.
Amenities: • Spacious guestrooms featuring the Hyatt Grand Bed™ • Cozy Corner sofa-sleeper • Complimentary Wi-Fi and remote printing throughout the hotel • 42” HDTV and Hyatt Plug Panel media center • Stylish bathrooms with granite countertops and Portico® amenities • 24/7 made-to-order snacks and entrees in our Guest Kitchen • Bakery Café offering a selection of premium beer, wine and cocktails (where available) • NEW complimentary a.m. Kitchen Skillet™ served daily in our Guest Kitchen.