Rx Pricing Lead - Central Pricing Enablement
About the role
Neighbourly Pharmacy is looking for a Rx Pricing Lead (Contract) – Central Pricing Enablement to join our Central Pharmacy team, to support the continued growth and planning of our over 300 acquired Pharmacy locations across Canada! We have support offices located in ON, MB and SK, however this role can be located anywhere in Canada.
About Us: Neighbourly Pharmacy is Canada's largest and fastest-growing network of community pharmacies. With over 300 locations, our team of experienced industry leaders are passionate about providing exceptional patient care to our communities. We have been recently recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset and we take pride in helping our employees realize their career goals.
Our Growth: Neighbourly Pharmacy is continuing to grow rapidly across Canada. In March 2024, Neighbourly Pharmacy returned to being a privately-owned company and was again recognized as the one of the Best Managed Companies in 2025, Canada’s Top Growing Companies 3 years running and recognized on the 2022 The New Innovators list.
We thank all those who apply, however, only those that qualify for an interview will be contacted.
Location: This role is remote and may require travel into the office for meetings as required by department leaders.
Job Description: Rx Pricing Lead (Contract) – Central Pricing Enablement will lead the definition, standardization, and optimization of centrally managed pharmacy Rx pricing strategies to support our network. This role is accountable for developing strategy, guardrails, and governance, and for translating pricing intent into system-ready requirements and testable outcomes. While enablement teams execute configuration and rollout in Kroll/KCM, the successful candidate must be fluent in how Kroll pricing strategies behave to ensure strategies are practical, scalable, and measurable.
KEY DELIVERABLES:
- Current-state assessment: Baseline Rx pricing practices, exceptions, override patterns, and margin/competitiveness diagnostics across the network.
- Central pricing strategy framework: Strategy principles, category segmentation, guardrails (floors/ceilings), and standard rule patterns for centrally managed pricing.
- System translation pack: For each strategy, provide implementable requirements for Kroll/KCM (rule logic, inputs needed, expected outcomes, edge cases, and validation checks).
- Measurement & monitoring design: KPI definitions, dashboards, and an exception management approach to track strategy effectiveness.
- Optimization roadmap: Prioritized backlog of improvements (consolidation opportunities, risk areas, phased rollout approach).
RESPONSIBILITIES: Strategy Definition & Optimization
- Define centralized Rx pricing strategies (guardrails, competitive posture, margin targets) aligned to business objectives and regulatory constraints.
- Develop pricing models and decision tools; analyze historical performance, trends, and competitor signals to identify opportunities.
- Evaluate pricing strategy effectiveness, recommend adjustments, and quantify impact using clear KPIs and monitoring.
- Support forecasting/budgeting and business cases related to pricing initiatives.
Systems Translation & Enablement Partnership
- Translate pricing strategies into system-ready requirements for Kroll/KCM implementation (rule intent, inputs, exceptions, and expected outcomes).
- Review existing Kroll pricing strategies/rules to interpret operational impact and identify opportunities for simplification, consolidation, and optimization.
- Partner with enablement resources to support UAT, validation, and rollout readiness, ensuring configuration aligns with strategy intent (without owning day-to-day configuration).
- Define validation checks and exception monitoring to detect strategy drift, unintended rule interactions, or operational side effects.
Governance & Communication
- Establish pricing governance artifacts: rule catalog, approval workflow, change logs, and documentation standards to support repeatable central operations.
- Present strategy recommendations and performance updates to leadership with clear, actionable insights.
QUALIFICATIONS & SKILLS
Must Have
- 3 – 5 years of experience in pricing, financial analysis, or a related analytical role, preferably in a project-driven, health care (pharmacy) environment.
- Strong experience with KPI Development, performance tracking, and reporting.
- Proficiency in Microsoft Office Suite with PowerPoint, Excel, Word
- Exceptional analytical and problem-solving skills, with ability to synthesize complex data into actionable insights.
- Strong interpersonal and communication skills, capable of working effectively across diverse teams.
- Highly organized, with excellent attention to detail and the ability to manage multiple projects.
- Working understanding of how pricing strategies are implemented in pharmacy management systems; ability to interpret rule behavior, constraints, dependencies, and testing approaches.
- Kroll/KCM familiarity strongly preferred (e.g., understanding pricing rule constructs, central maintenance concepts, effective dating, exception behaviors), but not accountable for primary configuration ownership.
Nice to Have
- Experience partnering with enablement/IT teams to implement pricing rules at scale (UAT, validation design, rollout monitoring).
- SQL/data tooling beyond Excel.
Neighbourly Pharmacy is an equal opportunity employer. We are committed to deliver accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
About Neighbourly Pharmacy
𝐊𝐢𝐧𝐝𝐧𝐞𝐬𝐬 𝐢𝐧 𝐞𝐯𝐞𝐫𝐲 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲. Neighbourly Pharmacy, Canada’s largest and fastest-growing network of community pharmacies, understands the importance of being a good neighbour, friend, and healthcare partner. With over 290 locations in major cities, suburban centers, and rural towns throughout Canada, we are united by one priority: our patients. We wholeheartedly embrace each community we serve, preserving their legacy and continuing the tradition of outstanding care.
𝐉𝐨𝐢𝐧 𝐨𝐮𝐫 𝐓𝐞𝐚𝐦. At Neighbourly Pharmacy, we recognize that our people are our most valuable asset. As one of Canada’s fastest growing companies, there’s no shortage of opportunity within your community or beyond. Join a fast-paced team of people who are dedicated to serving patients and customers with care. Opportunity at Neighbourly also extends beyond the pharmacy counter. Explore positions in our support centres, from Finance, Human Resources to Operations and more!
𝐓𝐡𝐢𝐧𝐤𝐢𝐧𝐠 𝐨𝐟 𝐒𝐞𝐥𝐥𝐢𝐧𝐠? We firmly believe pharmacies are the cornerstone of communities. That’s why we want to celebrate the reputation you’ve built, not eliminate it. Our approach ensures continuity of care, maintaining the trust you’ve established with your patients while minimizing disruptions. When you’re ready to sell, trust us preserve what matters most.
𝐀𝐰𝐚𝐫𝐝𝐬 𝐚𝐧𝐝 𝐑𝐞𝐜𝐨𝐠𝐧𝐢𝐭𝐢𝐨𝐧. Neighbourly has garnered widespread acclaim as the industry’s preferred acquirer, and employer, and we are proud of our prestigious accolades: Canada’s Top Growing Companies (Globe & Mail) 2020, 2021, 2023, and 2024. Best Managed Companies (Deloitte & CIBC) 2021, 2022, 2023 and 2024. New Innovators (Canadian Business Magazine in partnership with BII+E) 2022. Canada’s Top New Growth Companies Startup List (Canadian Business Magazine) 2020.
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Rx Pricing Lead - Central Pricing Enablement
About the role
Neighbourly Pharmacy is looking for a Rx Pricing Lead (Contract) – Central Pricing Enablement to join our Central Pharmacy team, to support the continued growth and planning of our over 300 acquired Pharmacy locations across Canada! We have support offices located in ON, MB and SK, however this role can be located anywhere in Canada.
About Us: Neighbourly Pharmacy is Canada's largest and fastest-growing network of community pharmacies. With over 300 locations, our team of experienced industry leaders are passionate about providing exceptional patient care to our communities. We have been recently recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset and we take pride in helping our employees realize their career goals.
Our Growth: Neighbourly Pharmacy is continuing to grow rapidly across Canada. In March 2024, Neighbourly Pharmacy returned to being a privately-owned company and was again recognized as the one of the Best Managed Companies in 2025, Canada’s Top Growing Companies 3 years running and recognized on the 2022 The New Innovators list.
We thank all those who apply, however, only those that qualify for an interview will be contacted.
Location: This role is remote and may require travel into the office for meetings as required by department leaders.
Job Description: Rx Pricing Lead (Contract) – Central Pricing Enablement will lead the definition, standardization, and optimization of centrally managed pharmacy Rx pricing strategies to support our network. This role is accountable for developing strategy, guardrails, and governance, and for translating pricing intent into system-ready requirements and testable outcomes. While enablement teams execute configuration and rollout in Kroll/KCM, the successful candidate must be fluent in how Kroll pricing strategies behave to ensure strategies are practical, scalable, and measurable.
KEY DELIVERABLES:
- Current-state assessment: Baseline Rx pricing practices, exceptions, override patterns, and margin/competitiveness diagnostics across the network.
- Central pricing strategy framework: Strategy principles, category segmentation, guardrails (floors/ceilings), and standard rule patterns for centrally managed pricing.
- System translation pack: For each strategy, provide implementable requirements for Kroll/KCM (rule logic, inputs needed, expected outcomes, edge cases, and validation checks).
- Measurement & monitoring design: KPI definitions, dashboards, and an exception management approach to track strategy effectiveness.
- Optimization roadmap: Prioritized backlog of improvements (consolidation opportunities, risk areas, phased rollout approach).
RESPONSIBILITIES: Strategy Definition & Optimization
- Define centralized Rx pricing strategies (guardrails, competitive posture, margin targets) aligned to business objectives and regulatory constraints.
- Develop pricing models and decision tools; analyze historical performance, trends, and competitor signals to identify opportunities.
- Evaluate pricing strategy effectiveness, recommend adjustments, and quantify impact using clear KPIs and monitoring.
- Support forecasting/budgeting and business cases related to pricing initiatives.
Systems Translation & Enablement Partnership
- Translate pricing strategies into system-ready requirements for Kroll/KCM implementation (rule intent, inputs, exceptions, and expected outcomes).
- Review existing Kroll pricing strategies/rules to interpret operational impact and identify opportunities for simplification, consolidation, and optimization.
- Partner with enablement resources to support UAT, validation, and rollout readiness, ensuring configuration aligns with strategy intent (without owning day-to-day configuration).
- Define validation checks and exception monitoring to detect strategy drift, unintended rule interactions, or operational side effects.
Governance & Communication
- Establish pricing governance artifacts: rule catalog, approval workflow, change logs, and documentation standards to support repeatable central operations.
- Present strategy recommendations and performance updates to leadership with clear, actionable insights.
QUALIFICATIONS & SKILLS
Must Have
- 3 – 5 years of experience in pricing, financial analysis, or a related analytical role, preferably in a project-driven, health care (pharmacy) environment.
- Strong experience with KPI Development, performance tracking, and reporting.
- Proficiency in Microsoft Office Suite with PowerPoint, Excel, Word
- Exceptional analytical and problem-solving skills, with ability to synthesize complex data into actionable insights.
- Strong interpersonal and communication skills, capable of working effectively across diverse teams.
- Highly organized, with excellent attention to detail and the ability to manage multiple projects.
- Working understanding of how pricing strategies are implemented in pharmacy management systems; ability to interpret rule behavior, constraints, dependencies, and testing approaches.
- Kroll/KCM familiarity strongly preferred (e.g., understanding pricing rule constructs, central maintenance concepts, effective dating, exception behaviors), but not accountable for primary configuration ownership.
Nice to Have
- Experience partnering with enablement/IT teams to implement pricing rules at scale (UAT, validation design, rollout monitoring).
- SQL/data tooling beyond Excel.
Neighbourly Pharmacy is an equal opportunity employer. We are committed to deliver accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
About Neighbourly Pharmacy
𝐊𝐢𝐧𝐝𝐧𝐞𝐬𝐬 𝐢𝐧 𝐞𝐯𝐞𝐫𝐲 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲. Neighbourly Pharmacy, Canada’s largest and fastest-growing network of community pharmacies, understands the importance of being a good neighbour, friend, and healthcare partner. With over 290 locations in major cities, suburban centers, and rural towns throughout Canada, we are united by one priority: our patients. We wholeheartedly embrace each community we serve, preserving their legacy and continuing the tradition of outstanding care.
𝐉𝐨𝐢𝐧 𝐨𝐮𝐫 𝐓𝐞𝐚𝐦. At Neighbourly Pharmacy, we recognize that our people are our most valuable asset. As one of Canada’s fastest growing companies, there’s no shortage of opportunity within your community or beyond. Join a fast-paced team of people who are dedicated to serving patients and customers with care. Opportunity at Neighbourly also extends beyond the pharmacy counter. Explore positions in our support centres, from Finance, Human Resources to Operations and more!
𝐓𝐡𝐢𝐧𝐤𝐢𝐧𝐠 𝐨𝐟 𝐒𝐞𝐥𝐥𝐢𝐧𝐠? We firmly believe pharmacies are the cornerstone of communities. That’s why we want to celebrate the reputation you’ve built, not eliminate it. Our approach ensures continuity of care, maintaining the trust you’ve established with your patients while minimizing disruptions. When you’re ready to sell, trust us preserve what matters most.
𝐀𝐰𝐚𝐫𝐝𝐬 𝐚𝐧𝐝 𝐑𝐞𝐜𝐨𝐠𝐧𝐢𝐭𝐢𝐨𝐧. Neighbourly has garnered widespread acclaim as the industry’s preferred acquirer, and employer, and we are proud of our prestigious accolades: Canada’s Top Growing Companies (Globe & Mail) 2020, 2021, 2023, and 2024. Best Managed Companies (Deloitte & CIBC) 2021, 2022, 2023 and 2024. New Innovators (Canadian Business Magazine in partnership with BII+E) 2022. Canada’s Top New Growth Companies Startup List (Canadian Business Magazine) 2020.