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Clinic Clerk, Cataract Suite

London, ON
CA$27 - CA$31/hour
Mid Level
full_time

About the role

Posting # 55704 - [ Non-Union ]

Clinic Clerk, Cataract Suite - 1 position

Cataract Suite
St. Joseph's Hospital - London, ON
Full Time
Salary Range: $26.68 - $31.37 /hour

An exceptional opportunity has arisen for a Clinic Clerk to join our inter-professional eye care team within the Cataract Suite of St. Joseph's Health Care London.

As an important member of the Cataract Suite team you will support the outpatient unit, a state of the art, purpose-built ambulatory surgery day care unit where over 4000 patients and their families experience cataract surgery annually. The team of surgeons, anesthetists, nurses, clerical staff and anesthesia assistants work closely in this renowned ambulatory care suite providing high quality, compassionate outpatient surgical care while supporting our academic mandate via our Ophthalmology resident training program. The Cataract Suite Clinic Clerk is responsible for ensuring patients are registered for their cataract surgery, support wayfinding with the department and assist internal care providers with booking their surgical days. Patient centred care, accuracy and attention to detail are key components of this role.

Essential Qualifications

  • Secondary (High) School Diploma
  • Graduate of a recognized Office Administration certificate program
  • Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
  • Demonstrated computer experience with an intermediate level of knowledge in Microsoft Word, basic level of knowledge in Microsoft Excel, along with experience with Outlook
  • Familiarity with ophthalmology terminology
  • Excellent interpersonal skills with a proven track record dealing with patients in an ambulatory care setting as well as a professional attitude towards assisting internal and/or external customers
  • Demonstrated ability to work effectively in a team environment with frequent disruptions
  • Ability to communicate effectively, verbally and in writing
  • Good clerical skills including accurate typing and spelling

Preferred Qualifications

  • Proficiency in French would be an asset
  • Experience in computerized patient registration and scheduling
  • Cerner scheduling and registration experience

Teaching and Research

  • St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties

Immunization Requirements

  • Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza.
  • Provide documentation of the Tuberculosis skin testing

Posting date: October 04, 2025
Submission deadline: October 10, 2025

Wade Baillie, Human Resources

Your interest in this opportunity is appreciated.
Human Resources and Leaders use your profile information to evaluate your application for the vacancies you apply to.
Only those under consideration will be contacted.

About St. Joseph's Health Care London

Hospitals and Health Care
5001-10,000

St. Joseph’s Health Care London is a major patient care, teaching and research centre. Renowned for compassionate care, St. Joseph's is one of the best academic health care organizations in Canada dedicated to helping people live life to their fullest by minimizing the effects of injury, disease and disability through excellence in care, teaching and research.

Comprised of: St. Joseph's Hospital, Parkwood Institute, Southwest Centre for Forensic Mental Health Care, Mount Hope Centre for Long Term Care, and 12 team and service locations across the region.

Mission From the shortest visit to the longest stay, we earn complete confidence in the care we provide, and make a lasting difference in the quest to live fully.